fast4.net dialup users status, re browser stalling..

exprog

Seems to be working ok for me.

billnotben

philha wrote: »

Yes the faults back for me

Do you get the same as me. Downloads around 50kb and then stops for a tea break. Meaning pages are slow to load and downloads, unless tiny, are next to impossible.

Have you logged the fault with them yet. I did three days ago, and daily, but they haven't even the courtesy to answer yet.

Still on their system status page I see they are busy trying to track down the cause of an email fault which has been ongoing for some two months.

I know the problem is with them as PAYG dial up works fine.

philha

Ive just logged the fault.
Struggles to load a web page.
Or trying to download a file.
It builds up to a peak then slows down to 0 bytes for a few seconds.
Then starts building up again.

The status page is never that accurate.
You can look one day and nothing.
Look the next and find one dated four days earlier.

billnotben

I gave them a ring and yes they acknowledged the problem, a duff router apparently, that should be fixed "soon".

They also agreed that it would be a good idea to put this problem on the system
status page.

2010

Glad to see good old Fast4 dial-up being mentioned here again.
About 8 years ago when dial-up was the norm we had many great threads on here about what a lousey,useless lot they were.
True they were the cheapest for "anytime" dial-up but trying to get connected was a nightmare.

What a lot of us on here did, was to download a free autodial program and set it to dial-up Fast4`s 0800 number to get a connection.
That way you could start the dialer up and go out and do your weekly shopping at the supermarket and MAYBE by the time you got back you`d be connected.

Of course you no sooner got connected and the next minute you`d be cut off. :mad:
Then you`d start the dialer up again and go and cut the grass or make a meal until you got connected again.

Great days,great fun,great frustration

---

so I can`t really see what you`ve got to moan about today.
By the way there is such a thing as broadband now. :rotfl:

Anybody else remember F4 from the old days?

billnotben

2010 wrote: »

there is such a thing as broadband now

Getting connected has never been a problem.

In the real world broadband is not available everywhere.

exprog

2010 wrote: »

By the way there is such a thing as broadband now. :rotfl:

Anybody else remember F4 from the old days?

Yep, those were the days!

To be fair though the service these days (under new owners I know) isn't anything like that. There have been occasional problems, and apparently there is currently a router problem affecting some users, but nothing like the good old days.

Broadband would be lovely if I wanted a contract and if I needed the extra goodies it brings and if I wanted to spend the extra cash. Currently I don't.

2010

billnotben wrote: »

Getting connected has never been a problem.

In the real world broadband is not available everywhere.

So 90% of the country don`t live in the real world? :rotfl:

billnotben

2010 wrote: »

So 90% of the country don`t live in the real world? :rotfl:

I'm glad you agree but I would not have thought it was quite such a high figure.:T

billnotben

Anyone having any luck with getting this problem across to fast4. It's infuriating that they are once again going through the denial stage, just like the last time.

You would think that being told that there is no corresponding problems with their own PAYG dial up,or anyone else's, that would be enough.

Their 0808 dial up has a problem, instead of denying this or desperately trying to lay the fault somewhere else, they should get off their sorry butts and just fix it.