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BT PROBLEM-Banging my head against a wall-Crying out of anger!

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  • hr100
    hr100 Posts: 153 Forumite
    What is your postcode?

    Are you sure no one else is available in your area?
  • ComplexP
    ComplexP Posts: 328 Forumite
    a) BT are quite naff when it comes to customer service

    b) A >2MBit connection should not take 8hrs to download an album. You should be transferring data at about the rate of 1Megabyte per 4 seconds

    c) I completely agree that charges for broadband should be on a sliding scale based on the speed potential of your location (ie you should pay 1/4 of the full price if you can only get 1/4 of the speed). Ain't gonna happen though.
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