BT PROBLEM-Banging my head against a wall-Crying out of anger!

ratbag6

espresso wrote: »

So where are you downloading a music album that takes over 8 hours on a 2.25Mb connection then?

Why have you have ignored post #7?

Ranting will get you no where!

yes thank you i have done those checks and it is no different. and i have the right to rant if i was on the phone for hours last night getting bloody no where!!!!!!!!!!!!!!

ratbag6

BT rep I sent you a private message this morning. Im new to this site and not sure about pm's but I hope you got it. thanks you must be very busy on here!

penrhyn

Give us a clue then, what is your download sync speed, attenuation and noise margin?

SNAP!

ratbag6

espresso, get down of your high horse and stop being so abrupt. and yes im ranting, deal with it. To everyone else. Im on the link now. I have put my password in which was actually 'admin1'

what stats do yu want to know?

ratbag6

Downstream: 2,976 Kbps
Upstream: 717 Kbps
Noise margin: 9.3 dB / 7.5 dB
Line attenuation (Down/Up)53.0 dB / 33.1 dB

sorry last ones bigger writing, i copied n pasted.

anything else?

ratbag6

From the ADSL section here is the whole thing, copied n pasted:

ADSL line status

Connection information

Line stateConnectedConnection time0 days, 19:38:11Downstream2,976 KbpsUpstream717 Kbps

ADSL settings

VPI/VCI0/38TypePPPoAModulationITU-T G.992.3Latency typeInterleavedNoise margin (Down/Up)9.3 dB / 7.5 dBLine attenuation (Down/Up)53.0 dB / 33.1 dBOutput power (Down/Up)0.0 dBm / 12.9 dBm

DatabaseError

ratbag6 wrote: »

When i download something like an music album and it takes at least 8 hours with a 2.25 and im paying £25 nearly for unlimited download then i think i have every right to complain.

You really need to find better places to steal music from, 8 hours for an album suggests either you don't have your client set up correctly, or you are connected to a bad seeder. That, combined with your rant about BT not wanting to change the laws of physics, or change adsl protocols on your behalf, suggests the regression of human evolution is underway

You are welcome to come back and say you're getting the album legally from iTunes etc...but you won't fool anyone as we all know the legal download sites have pretty good throughput

...and I'd also like a faster connection, but I'm not gonna move house to get it, and I'm not gonna blame BT for the failings of copper as a conductor, I'm just grateful I don't live in Milton Keynes with all that aluminium :T

ratbag6

Hi.

I use itunes for my ipod actually.

So the stats, what do they tell u? and the modem is in the master scoket so i have been told.

Maybe some people are prepared to be happy to pay over the odds for a slow connection, maybe some people are happy to spend hours on the phone to an indian person when they phone BRITISH telecom, maybe some of you are happy that they have refused to communicate in writing. However I am not.

ratbag6

espresso wrote: »

Perhaps you should go...... and then read post #7 again!

Hint - test.

Router stats are explained on that website if you can be bothered to read about them and learn what they mean.

what is with your bloody attitude. If you dont want to help and want to be sarcastic then p!ss off and go and talk to someone else like it not me. God sake your being an @rsehole for no reason. Nothing like this makes sense to me thats why i came on here. I put the stats up. If you dont want help then jog on and be an !!! to someone else!

cajef

ratbag6 wrote: »

Hi.

However I am not.

Unfortunately as others have said you cannot change the laws of physics, even if BT were to put in another line with 53db downstream line attenuation it would hardly make any difference, so you can complain all you want it will not change anything, if you want a faster speed the only choice is move nearer to the exchange.