Royal Mail / Postman: Enough is Enough!

Lugh_Chronain

I was gathering from what the OP was saying that she'd told her postman many times to stop knocking and ringing, etc. I was assuming and being a bit quick on the mark perhaps but also thinking that GoldFool might take different steps and not necessarily in the same order as what has been posted here. I know I would as I would take everyone's advice and then decide for myself what steps to take.

Perhaps I've confused matters for being quick off the mark and I apologise for that.

3plus1

GoldFool wrote: »

I work from home and my husband has early onset dementia

GoldFool wrote: »

The postman, however, is seemingly determined to get us to take anything he tries to deliver - be it for us, or for one of our other five flats.

GoldFool wrote: »

A few months ago I asked him not to bang on the door, window and doorbell, and he just said he knows we're home and he needs to post things - didn't give a darn, basically.

I think some people have missed the three above points.

The OP has spoken to the postman. He keeps trying to give the OP her neighbour's mail - given her circumstances, wouldn't it be more appropriate to try another resident rather than her all the time?

He's not just ringing the doorbell or knocking, like a normal person would do. He's banging on the OP's windows which is distressing for her husband, who is mentally unwell and deserves a bit of understanding/compassion.

I don't think he's acting appropriately.

Takoda

3plus1 wrote: »

I think some people have missed the three above points.

The OP has spoken to the postman. He keeps trying to give the OP her neighbour's mail - given her circumstances, wouldn't it be more appropriate to try another resident rather than her all the time?

He's not just ringing the doorbell or knocking, like a normal person would do. He's banging on the OP's windows which is distressing for her husband, who is mentally unwell and deserves a bit of understanding/compassion.

I don't think he's acting appropriately.

Agree totally. This is appalling behaviour on the part of this postman.

The OP should complain and get it stopped.

Takoda

GoldFool wrote: »

We have continual problems with our postman, and I'm at my wit's end.

I work from home and my husband has early onset dementia; at present, he cannot work. Our postman seems to have figured out that we are likely to be home. However, often it is just not possible for us to answer the door; as you'll all probably be aware, it's sometimes just inconvenient, particularly as we live in a flat and would need to go and answer the front door to the building.

The postman, however, is seemingly determined to get us to take anything he tries to deliver - be it for us, or for one of our other five flats. He will start his little routine with the doorbell; it goes once, then again a couple of seconds after. Then he will start the banging; we live at the front of our property, and he's figured out which is our window. So he comes and hammers (the frames shake) on the living room and bedroom windows, all the while bellowing "postman".

He'll then return to the front door, couple more jabs of the doorbell, then hammering on the door to the front of the flat. He keeps at it for over five minutes a time (I was once in the bath when it happened, and I counted).

As mentioned, my husband is mentally unwell. If the postman arrives before my husband is awake, this bombardment is his first experience of a new day - and it scares him.

I didn't mind at first, because we do get a fair amount of deliveries. But now, the postman does it nearly every day; if a letter is just a bit too big (would need bending) or if there's a package of any kind, not just for us. Some days I can get out to him at that exact moment, but if I can't, he won't even leave a card. A few months ago I asked him not to bang on the door, window and doorbell, and he just said he knows we're home and he needs to post things - didn't give a darn, basically.

I had swine flu a few weeks back and was in bed, feeling very sorry for myself. Husband was at respite care. Postman started up his hammering routine - I ignored him. It went on for the usual five minutes, then he started yelling "postman! Delivery!" He left in the end, as I genuinely was feeling so lousy the last thing I wanted was to get up, get dressed (I have to leave our flat and go into communal grounds to answer the door) and fetch a package.

I emailed the Royal Mail and complained, got a bog standard "thank you for your concern" letter back. I sent a rather heated email back saying something needed to be done. I got another email saying the postman in question had been spoken to and it wouldn't happen again.

Bullshine, it's happened three times since then.

My husband finds this very distressing, and I spend mornings hovering by the door in case the doorbell goes. I'm getting nowhere with the complaints department. Not a clue what to do next, the postman doesn't care, and every time it happens I think the Four Horsemen have arrived. Miserable as sin, and not feeling particularly supportive of the current strike

< / rant >

Gold Fool - have you tried refusing to take any mail that isn't addressed to you?

LemonGrove

Brooker_Dave wrote: »

He's just trying to deliver you post.

I can't believe that you'd complain about this.

No he's not, banging on the windows and doors and shouting repeatedly is not just delivering the post. As this has been mentioned to him before it almost borders on harrassing to me.

Stephb1986_2

I thought most apartment buildings had a row of letter boxes with the door numbers on to put the post in. Sure enough he should be putting it in there instead of bothering the OP, If it is a parcel and he can't get an answer he should leave a card and the person reciving the parcel can go and collect it at their convinence. What he is doing is out of order and he should be reprimanded.

Steph xx

Volcano

Can you record this, either by borrowing a camcorder or audio recorder? Place the recorder by the front door and turn it on when he first rings the bell. Let it run for a few minutes to record his behaviour then open the door. (Hopefully they'll be no parcels for you!) When you see that the mail is not for you, tell him politely that you have had enough of him continually delivering other people's mail to you and please could he not do it again. If he refuses or is rude, then you have your evidence by way of a recording of his behaviour.

Send a copy to the complaints department. If they refuse to do anything, then I think his behaviour is in breach of the Protection from Harassment Act 1997 and it is not unreasonable to report him to the police, especially as your husband is clearly scared by this individual's behaviour.

Firefox1975

This OP is not telling us the full information.

It is ludicrous to beleive a postman would instill a harrasment campaign against someone who is ill, especially when he has been warned already.I mean, who is he? that Postman out of the viz comic?

no, OP, please give us the rest of the story - do you personally know this person? Have you upset him in the past?

Why on earth aren't you just going to collect your post from the post office if getting it delivered is such an issue for you?

the postman would love that! after all, your not even bothering to go and get your mail when he spends 5 minutes attempting to deliver it anyway!!!! postmen do NOT hang around.

unless of course there is another reason........................ I await the full story.

Volcano

Firefox1975 wrote: »

no, OP, please give us the rest of the story - do you personally know this person? Have you upset him in the past?

I'd imagine that "Jilted lover gets job as postman to harrass ex" is probably the least likely explanation for the OPs predicament......

Firefox1975

Maybe not that

But like I asked - The rest of the story please?