Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

marshallka

On page 2 pdf file it mentions the charges here

During the initial investigation there will be no charge for the work that we do. If we decide to pursue your claim we will write to you again regarding our fees which will include the cost of the expert financial report that you instruct us to obtain in order to advise us on the prospect of you making a claim.

Investigations of this sort if settled without difficult technical issues arising may be concluded within 2 months.

di3004

Congratulations
Busbyh on your new Medal, well deserved and keep up the great work.
:beer::beer::beer::T:T:T:j:j:j
XXXXXXXXX

marshallka

There is a grievance procedure here too


http://www.n-gs.co.uk/telecom/1stline/page_3.pdf

marshallka

marshallka wrote: »

On page 2 pdf file it mentions the charges here

During the initial investigation there will be no charge for the work that we do. If we decide to pursue your claim we will write to you again regarding our fees which will include the cost of the expert financial report that you instruct us to obtain in order to advise us on the prospect of you making a claim.

Investigations of this sort if settled without difficult technical issues arising may be concluded within 2 months.

Now Lynnie, did they actually write to you to tell you the possible charges as stated here...

busbyh

Lynnie123 wrote: »

That's it Marshalka, that is exactly what they sent me to complete and return - you are brilliant.xx:T

Don't know how you find them, marshallka:Axxxxx

busbyh

di3004 wrote: »

Congratulations
Busbyh on your new Medal, well deserved and keep up the great work.
:beer::beer::beer::T:T:T:j:j:j
XXXXXXXXX

Thank di, I've a long way to go to catch up with you, marshallka and pinknico:eek::eek::D

busbyh

marshallka wrote: »

Right, now at the bottom of the second link was 3 pdf files with all the "terms" of the contract. We just need to find some that we can hit them with now.;)

Will have a read through now;)

busbyh

marshallka wrote: »

On page 2 pdf file it mentions the charges here

During the initial investigation there will be no charge for the work that we do. If we decide to pursue your claim we will write to you again regarding our fees which will include the cost of the expert financial report that you instruct us to obtain in order to advise us on the prospect of you making a claim.

Investigations of this sort if settled without difficult technical issues arising may be concluded within 2 months.

Well, that's one that haven't fulfilled!!!!

Lynnie123_2

You are great at this. When I got this document to sign I telephoned and asked them what the fees were likely to be. It was then over the phone that they told me I would only pay if claim was under £5000 as over that would be claimed back from Picture. They contacted Picture, then, obviously sent the claim to fscs when they went into default, instructing them to return the cheque to themselves (obviously so they coud deduct their fees at source). At no point did they send me a written copy of what they fees were likely to be.!!!!!!!:eek:

marshallka

Lynnie123 wrote: »

You are great at this. When I got this document to sign I telephoned and asked them what the fees were likely to be. It was then over the phone that they told me I would only pay if claim was under £5000 as over that would be claimed back from Picture. They contacted Picture, then, obviously sent the claim to fscs when they went into default, instructing them to return the cheque to themselves (obviously so they coud deduct their fees at source). At no point did they send me a written copy of what they fees were likely to be.!!!!!!!:eek:

Lynnie, as this was a distance selling contract it says something different about this in pdf2. Going to have a read through and BRB...;)