Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

busbyh

aaronogborne wrote: »

I contacted deloite today they said that my file has not even got to them yet but a few weeks ago i spoke to fscs and they said it was wth deloites damm im confused .They got 4 weeks then i think we should all have are cheques as its nearly xmas then.

aaron
Did you receive a letter from deloitte to say they were dealing with your claim, as I don't think they are dealing with all of them. There were only so many passed over ,as far as I am aware.
and I think some of the other posters rcd this letter advising of this. I would contact the FSCS again, to find out where it is.

When did you start the claim process.

aaronogborne

busbyh wrote: »

aaron
Did you receive a letter from deloitte to say they were dealing with your claim, as I don't think they are dealing with all of them. There were only so many passed over ,as far as I am aware.
and I think some of the other posters rcd this letter advising of this. I would contact the FSCS again, to find out where it is.

When did you start the claim process.

Forms when in a few months ago i know not as long as most but still damm annoying na no letters from deloites only back when picture where declared default

busbyh

aaronogborne wrote: »

Forms when in a few months ago i know not as long as most but still damm annoying na no letters from deloites only back when picture where declared default

Get on the phone to FSCS tomorrow and demand to who the claim is with:mad:

di3004

busbyh wrote: »

Get on the phone to FSCS tomorrow and demand to who the claim is with:mad:

Yes I agree.
Its not fair to be messed about like this.

Busbyh, I do hope they move on with yours this week as well hunni.;)XXX

gumbi

Boredatwork wrote: »

[FONT=&quot]A letter of this nature is applauded? I would advise against sending this letter is I were you, a veiled threat within (setting fire to the building) if I were you I would hope and pray that nothing happens to that building![/FONT]

[FONT=&quot]A torrent of abuse and expletives to a person just trying to earn a living and having the grace to answer your call. That really shows the personality and intelligence of someone that is deserving of a career in letter writing.[/FONT]

[FONT=&quot]I appreciate that you have had a negative experience with a company, however swearing at people on the phone places you in the same arena of those who initially 'duped' you into the insurance and loan.[/FONT]

[FONT=&quot]Your comment on being an honest person and paying back your arrears is also confusing, surely if you are behind its not honesty that should drive the will to pay back, it’s your moral and legal obligation to adhere to the contract issued between yourself and Picture, in this instance a financial agreement governed by a legal charge over your abode.[/FONT]

[FONT=&quot]Many may applaud your letter on here and i imagine being a newbie and will deem any opinion of mine obsolete. However I feel you letter is inappropriate, and indicative of a person who is unable to argue in a rational and structured manner and resorts to abuse and threats.[/FONT]

[FONT=&quot]Maybe if you adjusted your approach to people and the system this may not have taken your 2 years to address. If I was a case handler and that letter landed on my desk, i know what i would do with it.[/FONT]

Boredatwork.....
Come on surely you can see that this was sent as much for the benefit of the poor call centre workers at Picture as much as for myself..My case with them is closed and I'm sure they'll get as big a laugh reading it as I did writing it;)

I've said on many occassions that I've always found them very helpful and as much a victim of the very questionable decisons of the senior managemt as I am...after all those that are left are just lucky to have a job.

I'm a professional Marketing Manager but have also spent my fair share of time on a call centre phone so I have always shown as much patience as possible to those I speak to and always begin each conversation with the line...."I apologise beforehand for anything I say during this conversation, I know it's not your fault but at this moment you are representing a company that I have a mjor issue with"

I'm not sure what you're situation is with Picture so I won't jump to any conclusions, and I know that the delay was not all the fault of of Picture, however they could have avoided the whole FSCS situation by dealing with the original compliant quickly rather than deliberatley delaying things in the knowledge that the FOS and FSCS were so busy that they could 'park' my compalint and not have to worry about for a couple of years.

I think all on here have shown a degree a patience usually reserved for the study of geology....The Himalyas could move faster than Picture when it comes to paying out money and this is bound to cause even the most undrestanding of souls to eventually loose their temper....

I'd point out that during the conversation with the call centre from Picture I apologised several times after my tirade, asked for the persons name and thanked them for dealing with what I know was a difficult in a calm and professional manner.

I think were all entitled to fly off the handle once in a while and those on this forum more than most!!

amersall

happy belated birthday jamie:bdaycake:hope you had a good one!!:bdaycake:21 wow :cool2::cool2:

amersall

:j:j:j:j:jwell done danny boy :money::money::j congrats:beer:
:T:Tab fab:j tomgaskell:money::beer:
:j:jexcellent news:beer:lozza001:beer::j:money::money:

di3004

amersall wrote: »

happy belated birthday jamie:bdaycake:hope you had a good one!!:bdaycake:21 wow :cool2::cool2:

Thank you so much hunni.....:A;)Xxx
He is still recovering :rotfl::rotfl::beer:

amersall

di3004 wrote: »

Thank you so much hunni.....:A;)Xxx
He is still recovering :rotfl::rotfl::beer:

here we go again :rolleyes: little jack flash:cool::cool: i posted 11.15 :eek: and 11.16;) a reply from you :A:A

di3004

amersall wrote: »

here we go again :rolleyes: little jack flash:cool::cool: i posted 11.15 :eek: and 11.16;) a reply from you :A:A

lmao :rotfl::rotfl: a little longer this time, I was on the phone :rotfl::rotfl::D:A:A