Companies in Default/FSCS Claims - Picture, London Scottish, Twopart

di3004

pinknico wrote: »

If I were you Di on Monday I would speak to your senior handler and make sure you are all singing from the same hymn sheet or this could drag on.:A

Thanks hun and yes we will, even though the union have also got involved now as well, but I do think we need to do this for ourselves, everything they have from us is written in clear English to them, but your right though, this needs to be looked over freshly just in case they are going about it all the wrong ways.;)

We also sent them as they requested the info on both loans from the first loan to the advance, we marked them loan 1 and loan 2....to the remortgage details.

I think the fact that not being able to have an SAR from Twopart does not help, as this could not be provided, only the info from the lender, Nemo should also hopefully have sent the info on this as well.

Very frustrating and I wish the Senior handler could have come back on us about this, they did say before being told a fortnight ago it was sent back to the FSCS, if they required any info they would let us know.......so good job this was chased up in the end wasn't it hun.

Thanks to you Pinknico, we would never have known and would have been waiting forever lol.
Cheers hunni.:T:T:A

pinknico

Sometimes impatience pays Di. LOL

di3004

pinknico wrote: »

Sometimes impatience pays Di. LOL

Very true hunni lol ;)XXX

di3004

Just found an email from the Senior case handler dated 24 Sept (last month).....:eek: where they requested for all the info, then the questionnaire followed after that.
All details were sent to them straight away, so its gone a month already since this one.

Dear
,
I refer to the above and our previous correspondence regarding this case. I am sorry for the delay in contacting you again. I confirm that we have received the updated Declaration and Consent forms that you sent.
Please can you advise if the second Nemo loan, that you took out directly with Nemo in July 2006, is still running? If not, please advise how it came to be paid off, did you redeem it from your own resources or via another loan from a new lender? If you took a loan from a new lender, please provide the contact details, including any loan reference number, for this new lender as we will need to contact them for information to help with our assessment of your claim.
I look forward to hearing from you in due course and would like to thank you for your assistance in this matter.
C

Deloitte LLP
Direct: +
Main: +
[URL="file:///D:/Documents%20and%20Settings/djudd/Local%20Settings/Temporary%20Internet%20Files/OLK5F8/www.deloitte.co.uk"]www.deloitte.co.uk[/URL]

di3004

This is why I am wondering why they require the details of the mortgage lender?

They were told this, by telling then the first loan was paying off with the loan advance, so do they still actually require the remortage details then, if this is not the one when remortgaged that paid off the first one, but the 2nd one??

NEWTONCHANG

di3004 wrote: »

Just found an email from the Senior case handler dated 24 Sept (last month).....:eek: where they requested for all the info, then the questionnaire followed after that.
All details were sent to them straight away, so its gone a month already since this one.

Dear
,
I refer to the above and our previous correspondence regarding this case. I am sorry for the delay in contacting you again. I confirm that we have received the updated Declaration and Consent forms that you sent.
Please can you advise if the second Nemo loan, that you took out directly with Nemo in July 2006, is still running? If not, please advise how it came to be paid off, did you redeem it from your own resources or via another loan from a new lender? If you took a loan from a new lender, please provide the contact details, including any loan reference number, for this new lender as we will need to contact them for information to help with our assessment of your claim.
I look forward to hearing from you in due course and would like to thank you for your assistance in this matter.
C

Deloitte LLP
Direct: +
Main: +
[URL="file:///D:/Documents%20and%20Settings/djudd/Local%20Settings/Temporary%20Internet%20Files/OLK5F8/www.deloitte.co.uk"]www.deloitte.co.uk[/URL]

:eek: i just think theyve taken on more than they can handle it wouldnt be so bad if you spoke to the same person each time u rang or emailed think that would help

di3004

So they could be waiting for just the mortgage details and not need them afterall then?:eek:, now if this is the case this have wasted a lot of time.

di3004

NEWTONCHANG wrote: »

:eek: i just think theyve taken on more than they can handle it wouldnt be so bad if you spoke to the same person each time u rang or emailed think that would help

Yeah thats right hun, I know we have only one Senior handler, but sometimes even when we do email her, others return the email response....

jadone

hi can i just thanck all of u for or help against picture irecieved my gheqe on wensday i can i allso say i could havent have done it withoute the imformation you have posted i have been following u from day one but dident know how to chat so i got my son on to it

NEWTONCHANG

di3004 wrote: »

So they could be waiting for just the mortgage details and not need them afterall then?:eek:, now if this is the case this has wasted a lot of time.

ring in the morning di they rang me on a saturday so they will be there