Tesco tried to kill my mum!

schmeln

My advice - TAKE PICTURES of all the packaging before you hand it over!

I was (not so) pleasantly surprised last year as I came to the last pieces of my garlic bread (baguette style) to find a blue plaster neatly tucked firmly between the final two pieces. Needless to say, I felt pretty sick. Put it back in the packaging and took it to Tesco the next day. They took it off me to send to Customer Services Head Office. A few weeks later I had a letter from Head Office saying it was blue plastic wrapping (which is rubbish IMO as in my experience of catering jobs it's always a sort of paler more transparent blue plastic whereas this was the deep blue and size of a folded blue plaster). However, they assured me that they had referred it to the manufacturer and they would be in contact with me with regards compensation. I never heard anything further, and quite frankly could not face chasing it up as they had enclosed no contact info for the manufacturer and I was in the middle of a Law Degree at the time.

Anyway, the moral of this is that had I taken photographs of the offending article I would have been in a better position to chase up the lack of apology and argue the point that it was indeed a plaster and not a freak piece of wrapping that managed to get caught snugly within one of the cuts in the baguette. A likely story!!

I have not eaten baguette style garlic bread since. Yuk!

Hope your mum is feeling better now!

jackieb

schmeln wrote: »

My advice - TAKE PICTURES of all the packaging before you hand it over!

I was (not so) pleasantly surprised last year as I came to the last pieces of my garlic bread (baguette style) to find a blue plaster neatly tucked firmly between the final two pieces. Needless to say, I felt pretty sick. Put it back in the packaging and took it to Tesco the next day. They took it off me to send to Customer Services Head Office. A few weeks later I had a letter from Head Office saying it was blue plastic wrapping (which is rubbish IMO as in my experience of catering jobs it's always a sort of paler more transparent blue plastic whereas this was the deep blue and size of a folded blue plaster). However, they assured me that they had referred it to the manufacturer and they would be in contact with me with regards compensation. I never heard anything further, and quite frankly could not face chasing it up as they had enclosed no contact info for the manufacturer and I was in the middle of a Law Degree at the time.

Anyway, the moral of this is that had I taken photographs of the offending article I would have been in a better position to chase up the lack of apology and argue the point that it was indeed a plaster and not a freak piece of wrapping that managed to get caught snugly within one of the cuts in the baguette. A likely story!!

I have not eaten baguette style garlic bread since. Yuk!

Hope your mum is feeling better now!

I found some larvae in a satsuma I was eating, which i'd bought from Somerfields. I'm so glad I looked at what I was eating before I put it in my mouth. :eek: I wrapped it in clingfilm and took it back to the shop. The assistant wouldn't even open it to have a look as she was grossed out , but she said she believed me. I got double my money back.
A wee while later I got a letter back from head office. They said they'd checked it in their laboratories and couldn't find anything - but they saw fit to give me a fiver voucher anyway.. :rolleyes:
I agree - take pictures.

jamespir

robpw2 wrote: »

i die every time i see the price of actimel in tesco i dont need to buy it to know its not good for me

they were doing 16 bottles x2 for 4 quid and it is good for you although the cheaper alternatives are just as good

jackieb

My daughter was advised by our GP to take Actimel, due to her having chronic constipation. It does help her. My guess it's like having to chuck a dead rabbit into a septic tank, to get the bacteria going in order to break everything down.

TehJumpingJawa

It's surprising that stock checking is still a manual process - get rid of the pesky, inefficient, error prone & expensive humans - we need more machines!

Although on second thoughts.... it'd be the end of misprices & DTD opportunities!

irishjohn

LeeSouthEast wrote: »

Note to those without a sense of humour: My subject is tongue-in-cheek. Je'ez.

Note to OP who didn't seem to realise - so was mine

irishjohn

LeeSouthEast wrote: »

Actimel is, you're right. Drinking it (well, half a mouthful) probably will do her no harm whatsoever. But what else are they missing?

I guess they are missing you Lee - maybe you should go back to work there - your observation skills are sorely needed there :rotfl:

LeeSouthEast

lol, I wouldn't go back to retail if my life depended on it*.





* ok, maybe if my life depended on it. But no other reason.

Stompa

LeeSouthEast wrote: »

I'm just amazed and sharing my amazement.

I'm not particularly amazed. I once found a tub of potato salad at the back of one of the fridges in Iceland that was over 6 months past it's 'use by' date. Needless to say I ALWAYS check the dates on their products now!

underlay_guru

Hi,

Bet you didn't know that it is perfectly legal for supermarkets to send some foods back to the manufacturer to be re-dated and re-packaged as new......!


This discussion may be of some interest:
http://www.dooyoo.co.uk/discussion/how-to-get-the-best-food-from-your-supermarket/1016259/

...it makes virtually any 'best before' date almost irrelevant.