Broken ikea oven

dizzybuff

Thank you for your opinion broker dave ..

but i dont see this as my problem as this is the second one thats gone wrong on me in the same years .

I think I have some consumer rights .


BUT ALL IN ALL THANK YOU FOR YOUR HUMBLE OPINION .


and plus pray tell me why is its my problem ?

Brooker_Dave

dizzybuff wrote: »

and plus pray tell me why is its my problem ?

Your oven is broken.

HTH

dizzybuff

yes but i didnt make the faulty item did i

Brooker_Dave

dizzybuff wrote: »

yes but i didnt make the faulty item did i

The break, as domestic appliances sometimes do.

And when they do you need to get a man in to fix it.

You may read here that everything you buy has a 700 year warrenty, but in reality if you buy a cooker, and a few years down the line there's something wrong with it, you need to pay and get it fixed.

dizzybuff

Thats fine and dandy Broker dave .

However the month after they replaced my oven ikea but 5 year guarentees on the same model.

The average lifespan of a oven without it getting a fault is 10 - 15 years.

I dont expect a relacement , just what I am entitled to and that is a free repair.

I they choose to replace then so be it .

Isn't that what the forum is about . Consumer rights . If consumer direct say I have rights i will exercise them

Brooker_Dave

dizzybuff wrote: »

The average lifespan of a oven without it getting a fault is 10 - 15 years.

The average lifespan of an oven may well be 15years.

But to expect one to never need any repairs over the 15 years is delusional.

HTH.

dizzybuff

I wouldnt expect never to have a repair , but to get the same repair on two diffent ovens isnt deliusional down to manufacturer incompetance

Brooker_Dave

dizzybuff wrote: »

I wouldnt expect never to have a repair , but to get the same repair on two diffent ovens isnt deliusional down to manufacturer incompetance

The knob coming off a 3 year old cooker?

Tozer

Firefox1975 wrote: »

But the oven did work? for 2 years. If it had broken immediately then fair enough.

If they do issue a refund the Op can go and buy a 2 year old oven that works with the monies received. Problem solved. The OP will receive damages to the value of a 2 year old oven. i.e what the OP's was worth (2 years old) when it failed to work.

Yeah but that doesn't stack up with the rationale of contractual damages. The OP would be entitled to the cost of rectification - i.e. the same (or equivalent) oven.

dizzybuff

no the knob didnt come off , there is a burning smell coming from the knob and smoke..

Thank you Tozer .. I just want want i'm entitled to

Broker dave if you dont believe in consumer rights why are you posting...