Aqua Card - Rude Customer Service

CannyJock

TheEffect wrote: »

Have too many searches to go mainstream. Have 17 in the last 3 months and 38 overall. Need to wait 12 months for them to all drop off.

Won't help you with any new applications to find an alternative that's for sure. Allegedly, they only count for 6 months, but the longer you can wait the better.

HBOS4ME

never-in-doubt wrote: »

Get shot mate - they are dire anyway! You'd have better keeping Mr 'V' :rotfl:

Bashing the good name of Halifax Card Services again i see:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

Have you nothing better to do other than continually put down one of the uk's premier card service and banking institutions.

:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

HBOS4ME

TheEffect wrote: »

I just phoned Aqua Card as I was going to cancel my account, but decided I might as well keep it for the green 0's (I closed my Vanquis card).

I got through to a gentleman who sounded very stroppy. He managed to order me a new card and then I asked why I keep getting declined when I apply for a credit limit increase as I've been with them 7 months and paid off on time each month (still on £250 limit)... he basically started talking to me like I'm an idiot, and said if you keep applying, we'll keep declining so stop applying. I asked if there's anyone I can talk to, to see if it can be overturned, he just said 'Like I said, it'll be declined and it's pointless, but I'll apply again for you now, 1 second, it's been declined'. He blatantly didn't apply, he just said that.

Their customer service is quite appalling I think. They may have online services, but Vanquis has much better customer service.

My advice would be avoid Aqua Card.

Hmmmmmmmm lets see , youre simply not up to currently required credit protocol for an increase :rolleyes::rolleyes::rolleyes: Just because you paty ontime every time certainly doesnt mean your should be allowed an increase :rolleyes::rolleyes::rolleyes::rolleyes:. IMHO Aqua/Halifax card services are well rid of winging customers like you, who wants to listen to call after call of customers attempting to increase their limits constantly and when declined complaining on forums about it:rolleyes::rolleyes::rolleyes::rolleyes:

Get over it youve been declined for a reason :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

HBOS4ME

PARIS_5000 wrote: »

I. They are apart of halifax which has major financial problems.

.

They know how to look after customers with the correct financial status ;););););););););););););)

never-in-doubt

HBOS4ME wrote: »

Bashing the good name of Halifax Card Services again i see

:rotfl::rotfl::rotfl::rotfl::rotfl:

HBOS4ME wrote: »

Have you nothing better to do other than continually put down one of the uk's premier card service and banking institutions.

:rotfl::rotfl::rotfl::rotfl::rotfl:

never-in-doubt

Can we all start to report this idiot.

:spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam: :spam:

The sooner he gets PPR'd the better for all concerned.

Brian1966

EASTERNTHUNDERUK springs to mind....remember him/her/it...sorry last bit should have read TIT :rotfl:

Brian1966

HBOS4ME wrote: »

Bashing the good name of Halifax Card Services again i see:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

Have you nothing better to do other than continually put down one of the uk's premier card service and WA*KING institutions.

:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

maybe you need to check your spelling :rotfl:

HBOS4ME

Brian1966 wrote: »

maybe you need to check your spelling :rotfl:

:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

Brian1966

HBOS4ME wrote: »

:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

Exactly the same response as EASTERNTHUNDERUK...The pathetic rolls eyes emoticon...bye bye,,, PPR on its way..now go shopping with your PERFECT credit card,,PERFECT bank account, all administered by your PERFECT bank HALIFAX :rotfl::rotfl: Should they need any further funding I can stick a few grand into the pot :rotfl::rotfl::rotfl::rotfl: