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O2 broadband

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Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    o2 b/band CS makes me think I have to wait for 6 months? He told me so. Also they've taken router back

    Please can you explain what you mean? Are you saying that you had your landline and bb cut off for non-payment? If so you might have to put down a deposit to get the service resumed.
    No free lunch, and no free laptop ;)
  • macman wrote: »
    Please can you explain what you mean? Are you saying that you had your landline and bb cut off for non-payment? If so you might have to put down a deposit to get the service resumed.
    OK here we go.
    I had bt and o2 at my pervious place. moved june last year. moved bt and o2 to my new place.12 month o2 contract ended in June. Did not disconnect, so was on 30 day rolling contract. Then one day, got message from o2 that they have received notification from bt that my line is ceasing. Never any problem with anything- custom wise. All payments by direct debit.
    Hope this help you to help me
    Was this post useful to you? Feel free to click the thanks button--¬ :beer:
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why was your line ceased by BT though? Once that happens, you can't get any broadband service. Sounds like BT have scewed up. But once your line back on, you should be able to get your o2 service back in 10 days or so.
    No free lunch, and no free laptop ;)
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    macman wrote: »
    Correct, there's no connection between the two, buy your mobile broadband independently based on which provider gives you decent reception where you most intend to use it.

    Thanks macman for your reply. Ok I need to get mobile broadband then, but if I get this do I still need landline broadband in my house? So far, I've seen deals for mobile broadband with Orange and O2. I'm going to investigate what other providers there are.

    Thankyou Feanni for your reply. It certainly sounds good. Do I not need to be an O2 mobile customer to get the broadband discount?

    I need to investigate getting a laptop too...that sounds really good.
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    gwen80 wrote: »
    Thanks macman for your reply. Ok I need to get mobile broadband then, but if I get this do I still need landline broadband in my house? So far, I've seen deals for mobile broadband with Orange and O2. I'm going to investigate what other providers there are.

    Thankyou Feanni for your reply. It certainly sounds good. Do I not need to be an O2 mobile customer to get the broadband discount?

    I need to investigate getting a laptop too...that sounds really good.

    No, why would you need a landline broadband to get mobile broadband? If you could get the former, you would not need the latter. Yes, to get the o2 broadband discount you need to register an o2 mobile to the account.
    No free lunch, and no free laptop ;)
  • Feanixxx
    Feanixxx Posts: 15 Forumite
    Part of the Furniture Combo Breaker
    I have both landline broadband and mobile broadband. I use Be for my home broadband and my mobile broadband for when I'm out and about. If a client rings up, I can nip into a coffee shop and use my laptop to connect to them. It's very useful to have both.

    I may have misunderstood but in Gwen's OP she said "I'm currently with Be broadband, but I'm thinking of switching to O2.".

    In a later post she said: "The mobile broadband I am looking for is to enable me to use my laptop to access the internet whilst not at home"

    So my suggestion is that she gets the Mobile Broadband from O2, making her an O2 customer (and look into the laptop deals in case she thinks them worth it). Then, if she swaps from Be to O2 she'll get the less than a tenner rate for 20 meg broadband as an existing O2 customer :T.
    Of all the things I've lost, I miss my marbles the most.
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    Hi

    I was originally looking to move my home broadband and save some money/get some cashback, but a need has arisen for me to have mobile broadband aswell. I won't need it all the time, but occasionally. I think I'm going to look into mobile broadband deals and then look at moving my home broadband or just using the mobile BB.

    Gwen
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • bluffer
    bluffer Posts: 528 Forumite
    Part of the Furniture 500 Posts
    Does anyone know if O2 are doing any special deals for retaining customers?

    My broadband deal is about done and they have offered either 2 months free or a 2.50 monthly discount which works out the same ( i am non O2 mobile customer )

    Even with cashbacks other companies seem more expensive. I dont see why as an existing customer I am not being offered more than a new customer! They dont need to send me a router or switch me from anyone.

    So any advice?
    2023 wins - zilch, nada, big fat duck. quack quack,
  • Kerry12345 wrote: »
    We have been using BT for the last year (Option 3 package) and it is very slow. Speedtest.net just showing a download speed of 1.03Mb/s and upload speed of 0.25mbs.

    Would the connection be faster if I moved to O2? I'm in Dartford?

    I have today changed broadband from BT to o2 and just done a test on www.speedtest.net. I have gone from download speed of 1.03Mb/s with BT to a download speed with o2 of..........














    13.26Mb/s:j:j:j

    My broadband charges have dropped from just under £20 per month with BT to just under £2.00 per month with o2:D

    I love o2s 24 hour free helpline too:D

    Thanks for the help.

    Kx
  • Henderson_T
    Henderson_T Posts: 1 Newbie
    edited 21 August 2009 at 7:15AM
    gwen80 wrote: »
    Hi

    I was originally looking to move my home broadband and save some money/get some cashback, but a need has arisen for me to have mobile broadband aswell. I won't need it all the time, but occasionally. I think I'm going to look into mobile broadband deals and then look at moving my home broadband or just using the mobile BB.

    Gwen

    One of the great things about mobile broadband is its simplicity. There's no messing around with modems, cables and installation - all you need is a mobile broadband dongle or USB modem which plugs into the side of your laptop and gives you instant access to the internet.
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