Heads Up for Harrod's Grotto Tickets - SORRY!

toshkininny

thanks for link, just confirms I can't do any of it now. I won't bother wasting my time - here I come Selfridges!

toshkininny

p.s. anyone need to cancel at the weekend, preferably a Saturday you'd be my new best friend

Jazzie99

pudding wrote: »

how are you grtting through there's just a message on the site

I dont know.. perhaps cos I didnt close the original page, just kept refreshing

Good luck to everyone tomorrow !

Jazzie99

Has anyone bought tickets for their kids during the week? What do you do about telling schools - would they allow your child to leave for such a reason? Sorry, I'm new to school rules - my son only started this september and I had no choice but to book mid-week tickets.

mumofjusttwo

well I have just managed o book a ticket for 7pm on a Friday night,. not great but better than not having one at all.

Curlywurli

Jazzie99 wrote: »

Has anyone bought tickets for their kids during the week? What do you do about telling schools - would they allow your child to leave for such a reason? Sorry, I'm new to school rules - my son only started this september and I had no choice but to book mid-week tickets.

If you took your child out of school for this reason it would be an unauthorised absence. The place I work wouldn't be too impressed with your reason for wanting time off. You could always tell a little white lie but then your son would tell everyone about it the next day.

jacko_slough

Finally, all the calls and refreshing web pages today, pop on here, click a link and book the date i wanted all along!

Thanks to all those with tips/help today, apart from the man who records the message for Harrods and the person who chose charriots of fire to accompany it!!! (if you called, you know what i mean!)

Thanks again.

jediteacher

Jazzie99 wrote: »

Has anyone bought tickets for their kids during the week? What do you do about telling schools - would they allow your child to leave for such a reason? Sorry, I'm new to school rules - my son only started this september and I had no choice but to book mid-week tickets.

I agree with the other poster - sorry cannot multi quote.

I'm a primary school teacher and this would be frowned on I'm afraid. It would be classed as unauthorised. You are allowed 10 days for holidays during school time but you have to apply for these in advance.

I have children myself so I can understand how hard it is.

jellyhead

how late do they open til? maybe you could go on a friday night?

edit - sorry, no friday nights left.

doodledoodle24

I recieved this email today, i have had 2 payments come out though, has anyone had any luck speaking to anyone?

On behalf of Harrods, please accept our sincere apologies for any inconvenience that you may have experienced when booking your Christmas Grotto tickets last Monday 21st September 2009.
We are delighted to confirm your booking for the Harrods Christmas Grotto on 12 Dec 2009 at 14:00.
The booking is for:
4 adults
4 children
Your booking reference number is **********.
Due to the inconvenience caused to a number of our customers, Harrods has arranged to refund everybody the £5 administration fee for the Christmas Grotto this year. Therefore any payment(s) made for this booking have now been refunded.
If you chose to collect your tickets in store, please arrive at the Christmas Grotto Customer Service Bureau on the 4th Floor, with your booking reference number, 40 minutes before your scheduled visit.
If you chose to print your tickets at home, you will receive a confirmation email within 21 days, which will enable you to print your tickets at this stage.
Once again please accept our sincere apologies for any inconvenience you may have experienced whilst using our Grotto booking system this year.
We thank you for your understanding and look forward to welcoming you to our magical Christmas Grotto.
If you have any further queries, or if we can be of any assistance, please contact us on 0207 893 8877.
Kind Regards,
Harrods Christmas Grotto Customer Service Team.