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strange Tesco experience

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Comments

  • CG19a wrote: »
    Think about how many people will still shop in a supermarket that doesn't stock alcohol.

    well we dont seem to be able to get any alcohol now:rotfl:
  • vyle
    vyle Posts: 2,379 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    wxmlad wrote: »
    well i suppose tesco might stop us buying fatty foods next if the child with us looks overweight, just 'incase' its for the them :rolleyes:, and we feed the child and make them obese and they die.............

    That'd be a brilliant idea. Would get rid of the beached whales in ben 10 shirts waddling about the place.
  • Samba_Pa_Ti
    Samba_Pa_Ti Posts: 289 Forumite
    what a rediculous policy, im behind the challenge 21/25 schemes but this is going too far. i find it interesting ive never been asked for I.D. in my life (even when i was 16 in pubs :o), for my job i ask 500-1000 people a night for ID and most of them have it, if they dont and look under age they dont get in/served.

    now not serving people because they have kids with them is just pathetic, i cant see how they can assume you're going to give your kids the booze and they shouldnt be allowed to imply that imo.
  • Helix
    Helix Posts: 2,381 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    nearlyrich wrote: »
    We thought it was really funny, DD was really annoyed at the time, I think we worked out to get a pub measure you would need about 75 bottles of the stuff.;)

    If the till says Age restricted apply Think 25 we have to do it. We're not allowed to override it and think well it doesn't have much alcohol in.

    I get annoyed when people say more common sense is needed by the cashiers. The store policies don't allow for common sense we have to stick to them strictly or we could lose our jobs, if you don't agree with the policies take it up with head office or just shop elsewhere. Don't take it out on the person serving you.
  • woohoo5210
    woohoo5210 Posts: 34 Forumite
    mwilletts wrote: »
    Wrong. Completely and utterly. The LAW states that it is perfectly legal for an adult to purchase alcohol and supply it to their children. And it is therefore perfectly legal for a shop to sell alcohol to an adult, even if they KNOW that they will give it to their children. I'll repost the important parts of the Licensing (Young Persons) Act 2000 again:

    Hmm...the context in which you replied saying "Wrong. Completely and Utterly." is actually incorrect as what you were replying to was correct.

    If a mother buys alcohol and has their child with them, then they should be able to buy it - thats what the law says, that's what the Think 25 policy dictates.

    If it's not a mother/child scenario - so a group of adults, one of whom looks under 25 - then under Think 25 (or Think 21) then we have the right to request ID from ALL people present at the till.

    It's as simple as that. Your comment about Tesco losing customers is ridiculous as all major supermarkets are employing Think 25 - and it is the same across them all.
    This exact scenario happened to my DD a few weeks ago, she went to Tesco for food for a BBQ, she is 22 and she was with her BF's brother's GF who is over 18 but had no ID with her.

    DD had £60 worth of food and other stuff, she was paying and she had two lots of ID, she made the serious error of judgement of trying to buy two bottles of Pear Cider.

    Check out op said it was a new law, DD queried law, maybe store policy? Supervisor came and backed up COO until DD pointed out she was an off duty PC and if they wanted to refuse to serve her due to store policy that was fine but to quote a non-existent law was pushing it a bit, eventually a more senior manager arrived and apologised for the misunderstanding by his staff of a new store policy and as DD seemed like a responsible young adult they were only to happy to serve her. DD said she was tempted to leave it all on the till and go to Asda but as it was red hot and she had already got everything she needed she paid and left.

    Last year she got asked for ID to buy a bottle of Jack Daniels BBQ sauce in Tesco.

    In actual fact it is the law! So the fact the PC didn't know it is quite strange - we can refuse to sell alcohol if the person selling it suspects it is being passed on to a minor - if there is a group of 2 people buying alcohol that underage (in this case 25 being the shops policy) then this is obviously suspicious. The senior manager would also be deviating from the policy as the rule is "If I say no, we say no" - and I'm sure the stores Personnel Manager will come down hard on any manager flouting that position, if notified of it.

    I can see why people get upset by the policy - but at the end of the day, is it really the end of the day having your ID in your pocket? Supermarkets and shops will get bad press if they are caught selling alcohol underage, not to mention prosecution.

    In Scotland the whole situation is getting a lot tougher from 1st September. And thats the LAW thats changing, so it will be the same across the board, in every supermarket. I think we would all want to ensure that alcohol doesn't get in the hands of people who it shouldn't be - it is aged restricted for a reason.

    The reason for ID on the Jack Daniels sauce is that it must contain over the threshold (0.05% I think) of alcohol. That is the law, so the product suddenly becomes subject to as if it was Wine, Beer etc.
  • woohoo5210
    woohoo5210 Posts: 34 Forumite
    edited 26 July 2009 at 12:06AM
    Helix wrote: »
    If the till says Age restricted apply Think 25 we have to do it. We're not allowed to override it and think well it doesn't have much alcohol in.

    I get annoyed when people say more common sense is needed by the cashiers. The store policies don't allow for common sense we have to stick to them strictly or we could lose our jobs, if you don't agree with the policies take it up with head office or just shop elsewhere. Don't take it out on the person serving you.

    I think the policy has plenty common sense in it:

    If it's a parent/child scenario then you should be able to buy it.
    If you look under 25 then ID is req'd.
    If there's a crowd of people and one is buying it, then you should ask for ID from everyone.
    If you see someone supplying money to buy it for someone else then refuse the sale.

    [All of that seems pretty common sense to me!]

    People generally moan when they've forgot their ID, or don't have ID with them. Which I can understand, but Tesco, Morrisons, Asda and Sainsburys all have Think 25, so if you don't take ID with you then I'm afraid you run the risk!

    What people need to do is put themselves in the cashiers shoes. How easy is it to tell someones age? Especially if they've got make up on etc? Think 25 is designed to make that job easier. If you were actually liable to a criminal record and a £5000 fine, then I think everyone would be rather careful about selling it!!
  • jenniewb
    jenniewb Posts: 12,846 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Am sorry, does not make any sense to me-
    are you saying that all parents who take the time to look after children themselves can no longer have any alcohol? is this now a new law? kids=teetotal?

    Whilst I welcome the arrival of no kids allowed in supermarkets (sore ankles from being bashed by trolleys driven by unaware adults preoccupied with kids/kids driving trolleys, and deafened by bored screaming child today)

    I think its a bit "nanny state" to be saying no to adults wanting to buy alcohol just because they are with children. Surely the adults should be able to decide for themselves what to do with the alcohol, and also to know it is not OK to wack said children with said alcohol bottles.
  • andyrules
    andyrules Posts: 3,558 Forumite
    It's a 'sledgehammer and nut' effort by a government who has overseen a generation of youngsters become binge drinkers. If we have a law that says you should be 18, then that should mean 18 - proven if necessary, never mind peripheral policies that serve to annoy and confuse everyone, customers and staff alike.

    Currently, a shop may refuse to serve a 20 year old with a thimbleful of wine to taste, yet that young person can legally go next door to the pub and get blind drunk - using up police resources at the same time.

    Nonsense.
  • Volcano
    Volcano Posts: 1,116 Forumite
    woohoo5210 wrote: »
    If a mother buys alcohol and has their child with them, then they should be able to buy it - thats what the law says, that's what the Think 25 policy dictates.

    The whole point of this thread is that people ARE being refused to be served when they have children with them! The link to another thread posted here: http://forums.moneysavingexpert.com/showthread.html?t=1785697&highlight shows co-op's policy to refuse to serve anyone who has children with them and cannot prove those children are over 18.

    With some Tesco workers here saying it shouldn't happen, I can only think there's misinterpretation of the rules by some Tesco stores and not others.
  • Driver8
    Driver8 Posts: 743 Forumite
    You are all missing the point. It's all designed to get YOU used to being asked for ID. Don't think for a minute that the ID card business has gone away.
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