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Tesco Loophole on Aftershave and Perfume

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Comments

  • The_Old_Bag
    The_Old_Bag Posts: 4,706 Forumite
    Part of the Furniture 1,000 Posts
    lardbutt wrote: »
    DON'T BOTHER. Got the email at 7.20, in my local EXTRA store by 7.30, not a single fragrance for sale for less than £20. It's not just that they'd run out, there were just empty spaces with no labels on the shelves. Went three miles down the road to the next nearest EXTRA store, in by five to eight, exactly the same story. If you want a £30+ fragrance you may get 400 points but otherwise don't bother.

    As you will notice by the pages already existing on this thread, and from the information within the thread, this 'offer/glitche' has been running, and known about on here and elsewhere for a while.
    I think the email is actually "way too late", and will probably cause more frustration to those that receive the email, and like you make a special trip out to grab a bargain.

    No doubt there will be an odd bottle lurking somewhere, but I think the majority will have been snapped up days ago, especially when people are buying 8 and 10 bottles of each.
    I am criticising no one, because everyone has their own financial situation, and their own moral compass.:p

    I checked out my biggest Mr T at the start of the week, and the shelves were already virtually cleared.
    The title of the arm is "Quick! Grabbit while you can" so finding out the offer via the weekly email is probably too late:cool:

    I went to Mr T last night to buy the margarine - supposedly with the extra points.
    None left, 'cos according to the latest postings on MSE, Mr T has pulled the offer and taken the product off the shelf when they have realised the glitche:cool:

    Here is hoping I manage to hear of the next grabbit before they have all been grabbed;)
  • esmerelda98
    esmerelda98 Posts: 430 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    rose28454 wrote: »
    Yes thats right. I bought 10 of the Oxygene for what I thought was a price of £10.00 each but was charged £14.50. So I got total DTD of £90.00 plus 5000 clubcard points. I then went to another store to return them as they did not mark the receipt. However I was told that I had been sold the Ladies fragrance and not the mens. She said we have the mens at £8.00 so I exchanged them and got £65.00 refund and kept the points. So 10 aftershaves worth £80.00 for free, £10.00 cashback and 5000 clubcard points. Good day!!

    It's certainly true that where ethics are concerned people have different standards, but I think most people would find this somewhat distasteful. Tesco rectified their overcharging mistake by giving you double the difference, but because of their oversight in not noting this on the receipt, you went to another store to get a refund AT A HIGHER PRICE THAN YOU ACTUALLY PAID.
  • esmerelda98
    esmerelda98 Posts: 430 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 22 July 2009 at 11:34AM
    rose28454 wrote: »
    Yes thats right. I bought 10 of the Oxygene for what I thought was a price of £10.00 each but was charged £14.50. So I got total DTD of £90.00 plus 5000 clubcard points. I then went to another store to return them as they did not mark the receipt. However I was told that I had been sold the Ladies fragrance and not the mens. She said we have the mens at £8.00 so I exchanged them and got £65.00 refund and kept the points. So 10 aftershaves worth £80.00 for free, £10.00 cashback and 5000 clubcard points. Good day!!

    At the end of the day Tesco staff in both stores made mistakes which you exploited. If they did what they were meant to you would not have had the opportunity to do this. However, at best you are naive to think this sort of behaviour harms no-one. Everyone who buys from Tesco will have to pay higher prices to keep up their profits,with this sort of exploitation becoming more common. Companies are going out of business left, right and centre in this recession, but the profits of the supermarkets have not been dented. After all, we all have to eat. It would be more transparent to say, 'I only care about me and mine, everyone else should look after themselves!'
  • That's wonderfully clever, Rose!

    I do hope Tescos will be able to recover from the terrible financial burden Rose has put upon them ;) They are after all, the textbook definition of the upstanding ethically pure supercorporation and we are the evil exploitative customers!
  • Domthemon
    Domthemon Posts: 329 Forumite
    Third Anniversary
    Firstly, its not clever what this poster has done. It is things like this that get attention and lead to clamping down in store. We have seen it with MOC's - whilst the policy allows you to bring your shopping down to pennies, some people do this time and time again day after day and often the manager decides 'enough' and then puts a much smaller limit on it. So those using 50% or 40% find themselves told 'one only'. Not clever,. However at least she didn't take them back for a refund whilst trying to keep the points.

    On the subject of this offer, I got six yesterday in a store that had 3-4 more on the shelf, ditto in another store on Sunday so they are/were available.

    The problem here is Martin goes and advertises it to millions of people by the email. I wouldn't be at all surprised if some copies of that ended up at Tesco HQ last night either directly or via minions eager for promotion. So expect the stock to be wiped out by those who don't bother to read and post on forums and simply take, and expect the extra publicity to mean the promotion (its not a loophole Martin, it is a PROMOTION - why is everything a loophole !!!!!!?) will be pulled early.

    I am on PTS mostly and don't often post here. However I have no axe to grind with those who participate on this board and take advantage. It is Martin advertising it to millions that gets my goat, we search out and take advantage of the offers, Martin tells millions of armchair takers and it all comes crumbling down. When will he learn?
  • MEMBER02
    MEMBER02 Posts: 812 Forumite
    Part of the Furniture Combo Breaker
    rose28454 wrote: »
    When I went to the second store I fully intended to get a refund and if they asked for the points back of course I would have given them. However I actually exchange the items for the after shaves, got the extra mone back and kept the points as they were relevant to the after shave aswell as the perfume. They had the receipt in their hand for 20 minutes whilst they questioned me about how I bought 10 of one item as there is a restriction on number of items you can buy. I pointed out that the store I went to had a the notice written up about bulk buys and filled in in pen was the number 10 whereas the 2nd store had the number 6 written up. They did the exchange, wrote on the original receipt but did not give me a new receipt.

    So to summarise, bought 10 perfumes for £145.00, got 5000 points, got £90.00 dtd. Then exchanged them for 10 aftershaves for £80.00, got £65.00 refund and kept the points as I had purchased the relevant items both times. As I said if they had given me a refund and asked for the points back I would have given them back. Now how about the people who have bought more than 10 at a time. Do they get told off aswell?

    Just re-read my post and I did not say I intended to keep the points if I got a refund. However I exchanged them for other items in the deal so was entitled to my points. Also where did I say in my post points for nothing?
    On youre original post you said tesco overcharged you by £45 so you got dtd and tesco refunded you £90,you then went to another tesco store(as tessco forgot to mark youre receipt) and requested refund and were told you were sold the ladies not the mens(ladies £14.50-mens £8.00)so you exchanged the ladies and got the mens plus this tesco paid you another £65.00 as they did not know another tesco store refunded you dtd of £90+you also got the 5000 points again.To me and probably many others this reeks of pure greed not the fact tesco staff forgot to mark receipt.
  • swissrebel wrote: »
    That's wonderfully clever, Rose!

    I do hope Tescos will be able to recover from the terrible financial burden Rose has put upon them ;) They are after all, the textbook definition of the upstanding ethically pure supercorporation and we are the evil exploitative customers!

    You missed the point of the reply - because Tesco aren't "the upstanding ethically pure supercorporation" we "the evil exploitative customers" end up paying more to make sure that the profit they may have not gained from Rose is maintained.

    The losers here are the customers and not Tesco.

    I would have been tempted to pull the same stunt and I am sure many people have pushed their luck on occasions. It's just human nature and no big deal as long as we understand who lost out here. :rolleyes:
  • esmerelda98
    esmerelda98 Posts: 430 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Swissrebel, you missed my point. Tesco doesn't suffer. They pass on the extra costs to the customers. Their profits are intact, still increasing in fact. But the little person who has to shop there and doesn't know how to 'play' or exploit the system suffers. Just like all who pay for car insurance have to also pay for those who claim fraudulently.
  • Domthemon
    Domthemon Posts: 329 Forumite
    Third Anniversary
    Swissrebel, you missed my point. Tesco doesn't suffer. They pass on the extra costs to the customers. Their profits are intact, still increasing in fact. But the little person who has to shop there and doesn't know how to 'play' or exploit the system suffers. Just like all who pay for car insurance have to also pay for those who claim fraudulently.

    Fraud being the operative word here....
  • swissrebel
    swissrebel Posts: 8 Forumite
    edited 22 July 2009 at 12:00PM
    Deleted. Not worth the argument.
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