Am i entitled to compensation from Tesco ?

SUESMITH_2

i would write back to them stating everything again

and i know what you mean, no one should laugh at food safety and surely they have a duty of care to their customers, if it happens again maybe trading standards would be a better bet?

dmg24

LittleMsMandy wrote: »

Secondly , as i have to keep repeating , their head office INSISTED the product be returned IMMEDIATELY not next time ,not in a frozen state and NOT by post .

So Tesco told you to stop whatever you were doing, drop everything and return to the store immediately? Rubbish.

LittleMsMandy

So Tesco told you to stop whatever you were doing, drop everything and return to the store immediately? Rubbish.

Where did i say that they insisted i drop everything and stop what i was doing???!! : the context was related to a previous poster asking why i didn,t post it , freeze it ,etc so nae ,tis you who is talking rubbish and misinterpreting what i said...duh!!

hayley11

Good god has everybody got out of the bed the wrong way today? Why can people not just give advice? Why do some people find it so difficult? I really do wish I was as perfect as some of the people on this thread. :rolleyes:

OP - I would do as SUESMITH suggested and write again. And tell them you would like your taxi fair refunded because you were told they would be.

LittleMsMandy

Aahhh some sense and decency ..at last :beer:: i will do just that and also ask if they will do as promised they would in letting me know what the object is,etc. Yes it appears some here are too quick to judge and opinionate and if the shoe was on their foot ..well i,m sure! I thought i had stumbled onto some sort of interrigation forum by mistake !!

Searcher

Are you serious or was that irony?
Given who posted it I wouldn't have expected anything else!

scubaangel

I think you may have phrased it badly, people dont like it when others decide that they must be entitled to 'compo' and tbh you didnt explain too well in the early posts that you were actually seeking reimbursment of costs incurred, when you had already been given the £5 voucher which is presumably the compensation for their mistake in allowing the product through to the store.

Although with the best will in the world, if you didnt spot the foreign object until you mixed the product how on earth they would have seen it and got rid of the product from the supply chain is beyond me.

Good luck with rewriting to them and fingers crossed the costs are reimbursed to you as you were told on the phone.

Halloway

Searcher wrote: »

Are you serious or was that irony?
Given who posted it I wouldn't have expected anything else!

What, me? Sarcastic? Never.

Door_knockers_will_die

Just like most internet forums that start off looking very helpful and promising...... this site now attracts insulting morons who come on just to cause trouble. What a pity.... are there no moderators ? If so, suggest they get deleting and banning before this site is no more.

Halloway

LittleMsMandy wrote: »

Aahhh some sense and decency ..at last

Or to put it another way:

Aaaah someone telling me what I wanted to hear at last.