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this new thing with the text, saying delivery time, do they send it to landlines as well? No reception here and I only switch my mobile on if I'm out for the day. I do sometimes get speaking texts from friends. If not I hope the email saying delivery time is the same as the text.0
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Hi Chalkysoil
the email comes throught early in the morning giving you a delivery time, and it works very well.
My delivery came 10minutes into the one hour slot so happy days!0 -
cant fault approved foods had problem with something getting damaged in first order but they refunded and second order had probs with delivery but will now just pick up direct a lot quicker and cheaper :-)) however may be a while before my next order as have proper stocked up and think it will take my and hubby a while to get through....0
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no email this morning so I guess it's safe to get in the bath :rotfl:0
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I just got an email saying that my Thursday night order has just been packed and is waiting to be picked up by the courier. So it'll be tomorrow then.
So much for next day delivery LOL.0 -
Minxy_Bella wrote: »I just got an email saying that my Thursday night order has just been packed and is waiting to be picked up by the courier. So it'll be tomorrow then.
So much for next day delivery LOL.
But I haven't got an email for my Thursday 2am order. Guess they are a bit swamped or the orders have got out of order0 -
I have ordered on the Thursday night and had my delivery on the Monday a few times. The courier doesn't deliver on a Saturday (DHL didn't, no idea on the new one) so I think maybe that slows their whole system down a bit over the weekends.0
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My parcel arrived at 2.30. No packing note, no email, a juice had leaked over everything and 2 packs of bolognaise are sprayed over my kitchen floor having been used as packing. the tinned tea is dented. No dried mushrooms. Cat won't eat the cat treats. Hmm.
little tins of juice are nice0 -
chalkysoil wrote: »My parcel arrived at 2.30. No packing note, no email, a juice had leaked over everything and 2 packs of bolognaise are sprayed over my kitchen floor having been used as packing. the tinned tea is dented. No dried mushrooms. Cat won't eat the cat treats. Hmm.
little tins of juice are nice
But at least it didn't arrive while you were in the bath!
They really go for broke, I find. Either efficiency, decent communication and perfect packing, or a complete shambles.
I get the sense that they're under pressure again, and could really do without extra publicity for a bit, until they get their act together.0 -
chalkysoil wrote: »My parcel arrived at 2.30. No packing note, no email, a juice had leaked over everything and 2 packs of bolognaise are sprayed over my kitchen floor having been used as packing. the tinned tea is dented. No dried mushrooms. Cat won't eat the cat treats. Hmm.
little tins of juice are nice
Oh dear!!
Did you get the Suso (??) tins of carbonated fruit juice? I think I've ordered about a thousand of them (well, the three cases on special offer) and I'm worried now that my kids won't drink them.
I'll have to swap them for your cat treats - but I bet my moggie wouldn't eat them either. She wouldn't LOOK at the tins of chickeny cat fud I got from them!0
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