Royal Mail Surveys

redagila

I've just had an e-mail saying I haven't updated w/c 24 August. Checked the website & the only letter I had to post is showing as posted. Can't remember if I had any received items but always record same day so I know I am up to date.

Had to chase them for my last lot of stamps.

They do seem to be having more problems than usual lately. Wonder why?

gazza975526570

redagila wrote: »

I've just had an e-mail saying I haven't updated w/c 24 August. Checked the website & the only letter I had to post is showing as posted. Can't remember if I had any received items but always record same day so I know I am up to date.

Had to chase them for my last lot of stamps.

They do seem to be having more problems than usual lately. Wonder why?

ive done it for maybe 18 months now and never hd a problem with them.

mum2one

same here, I posted at 10am wed, yet the post mark apparently says Thurs.... so looks like its happening to a few of us x

grunnie

I have 3 letters to post next week - all on the same day and at different times of the day. Also just one letter to post the week after. Changed days form a year and a half ago when I had a few to post each day up to 11 a week and sometimes had to use 2 grey bags to post all the ones I received.

WEEGIE

grunnie wrote: »

I had 1 box last year which wasn't emptied for a week - postman was on holiday and the replacement forgot

This box gets left because the postie can't be bothered to empty it. This has happened quite a lot.

WEEGIE

redagila wrote: »

I've just had an e-mail saying I haven't updated w/c 24 August. Checked the website & the only letter I had to post is showing as posted. Can't remember if I had any received items but always record same day so I know I am up to date.

Had to chase them for my last lot of stamps.

They do seem to be having more problems than usual lately. Wonder why?

I had to chase them too, but the ever so helpful Joanne sorted it out pronto.

WEEGIE

grunnie wrote: »

I have 3 letters to post next week - all on the same day and at different times of the day. Also just one letter to post the week after. Changed days form a year and a half ago when I had a few to post each day up to 11 a week and sometimes had to use 2 grey bags to post all the ones I received.

They seem to be cutting back on everything.

happyange

This happened to me too, I e-mailed them back and said as far as I was aware I was up to date and listed the items I had received.

They never got back to me so they must have agreed.

The problem is if they think you are not up to date then the will not be entering you for the daily draw and we will not know that they are thinking we are not up to date until a few weeks later.

Ange

redagila wrote: »

I've just had an e-mail saying I haven't updated w/c 24 August. Checked the website & the only letter I had to post is showing as posted. Can't remember if I had any received items but always record same day so I know I am up to date.

Had to chase them for my last lot of stamps.

They do seem to be having more problems than usual lately. Wonder why?

redagila

happyange wrote: »

This happened to me too, I e-mailed them back and said as far as I was aware I was up to date and listed the items I had received.

They never got back to me so they must have agreed.

The problem is if they think you are not up to date then the will not be entering you for the daily draw and we will not know that they are thinking we are not up to date until a few weeks later.

Ange

Yes I had already thought about the draw especially as they have these bigger ones as well.

I did the same as you and e-mailed back so will just have to see what happens.

Ah well, I did win £10 a few months ago - mustn't be greedy.

Chas

Jordii wrote: »

I have never ever posted in the correct 'windows' as long as you post it on the correct day it is fine, Kantar do say this on their FAQ section. I have been on the panel for 18 months and they have never once complained.

Same here Jordii. I post them on the correct day & the majority of time in the same post box. I never take any notice of the time frame. I've been on the panel for over 3 years so Kantar can't have a problem with me.

As you mentioned, their website clearly says the place of posting & time of posting isn't as important as posting on the correct day.

I can't believe that people re-arrange their day just to post a letter!

I also write the day/date of posting on every envelope, again Kantar have never queried me doing this.