Privacy Alert! Opt your mobile out of new DQ services

natmarshinbarnet

Just to advise I have now tried 3 times to register to ask them to make my mobile number "Ex Directory" and I have not had one text back, let alone 3 to advise that my mobile number will be removed. Beware of this site

ferriswheeljunkie

natmarshinbarnet wrote: »

Just to advise I have now tried 3 times to register to ask them to make my mobile number "Ex Directory" and I have not had one text back, let alone 3 to advise that my mobile number will be removed. Beware of this site

I've tried twice and no texts back :mad:

lauzjp

I have tried to do this online, and texted from two numbers I have - to no avail.

debtfree_wannabe

I've also tried twice, and have not received the code needed to "opt out" either. Something very dodgy about it

samh255

I just wanted to point out that the original thread is misleading, and in my opinion seriously so.
When I first got this by email from my Dad warning me about this service, I was very concerned about receiving spam texts and phone calls thanks to this service.
When I looked at 118 800's website however to remove my number, it became clear that the service they offer is fundamentally different to what you describe.

They do not text my phone number to anyone who is looking for me, which you state above, what they actually do is text ME to tell me someone is looking for me and to give me that person's details. Thus leaving me to decide whether to contact that person back. That seems pretty responsible to me.
The £1 charge should deter dodgy organisations searching for your name hundreds of times and thus generating hundreds of text messages to you. Again this seems to be responsible. I am therefore quite happy to wait to see what happens.

Unless you think 118 800's website is being dishonest in what it states about their service, it seems to me that the person who wrote this original article misread or misunderstood the service that is being offered, and has created some panic and concern by misrepresenting the service offered by 118 800, albeit unintentionally I am sure.

I must admit to feeling a bit sorry for this company that is just starting up a new service, that what appears to be incorrect information has been heavily circulated in a weekly tips email by a reputable site that many people trust, particularly since the way that the article was written with strong words such as outrageous and shocking seemed designed to provoke outrage, which I feel is unjust based on how the company actually operates, rather than the way it was portrayed above.

It would be great (and I think in all honestly, fair) if you were able to correct the misinformation you sent out about this service, in the next weekly tips email for example.

nellieliz

I understand that if opt out, you don't receive an acknowledgement. You have to assume they have received your request and await their action.

I use my mobile for business. If I opt out, how do I know whether my business is affected? If I don't opt out, how do I know what calls may be genuine enquiries and what calls may be time wasting sales calls?

Also, on a slightly different note - does anyone else get regular sales calls from someone wishing to speak to Mr Smith? When I tell them they have the wrong number, they insist they can discuss the matter with me instead! I find the best way to frustrate the life out of them is to keep repeating that as they wished to speak to Mr Smith, they can't possibly be able to talk to me about it. Sends them loopy.

Having a really hard time resisting handbags at the moment - any advice?!!

carolt

They claimed to have 2 mobile numbers of mine, when I tried searching for myself.

But when I tried to contact them by their freephone number to remove my details - didn't want to do it by text, in case I got charged £1 just to remove my details :eek: - I was put on hold for about 5 minutes, and then just abruptly cut off.

It seems very clear that this scummy organisation has no intention of enabling anyone to 'opt out', whatever they may claim. :mad:

ferriswheeljunkie

I've just received my 5 digit code in a text message! I entered it into the site and it said i've successfully been added to the ex-directory

PattiPan

I am still waiting for a text and don't want to retry. Hope I haven't inadvertently added myself to the list!

ferriswheeljunkie

It took about 1.5 hours for mine to come through....i tried twice but ended up only receiving one message