laptop driving me nuts, i think its vistas fault

helen_roberts_2

hi, 2 days ago my laptop was fine now i want to throw it out the window. I think im actually going barking mad.

The internet is working fine but nothing else is loading. There is an update which needs to be done but i just get a blank box..........my printer no longer works but when i click on printers i just get a blank box............when i try and look at the network and sharing center i just get a blank box..........

If i shut down/restart it just says logging off for ages and ages (literally hours) in the end i just keep my finger on the button and try again.

Its making me truly miserable can anybody please help me.

As you can probably tell i dont know much about computers, considering going back to good old fashioned pen and paper

xx

Jakg

Have you got any Anti-Virus on there at all?

TBH I doubt it's Vista's fault - although it could well be an erroneous software issue.

aliEnRIK

Have you recently installed or updating anything that might point to the cause?

When you say NOTHING else is loading you really mean you cant get ANYTHING else to work except internet explorer?

helen_roberts_2

i unistalled avg this afternoon because i read on some website or other that that might help.

4743hudsonj

helen_roberts wrote: »

hi, 2 days ago my laptop was fine now i want to throw it out the window. I think im actually going barking mad.

The internet is working fine but nothing else is loading. There is an update which needs to be done but i just get a blank box..........my printer no longer works but when i click on printers i just get a blank box............when i try and look at the network and sharing center i just get a blank box..........

If i shut down/restart it just says logging off for ages and ages (literally hours) in the end i just keep my finger on the button and try again.

Its making me truly miserable can anybody please help me.

As you can probably tell i dont know much about computers, considering going back to good old fashioned pen and paper

ok from the sounds of it some programs gone haywire


what programs have you installed recently apart from the vista update

i would consider doing a system restore point

just type in restore in the start bar and select system restore

when you get to the appropriate page make sure you select the most recent date from when your computer didnt have these issues so 3 days ago or more

this wont affect any data so dont worry but it will remove programs installed since then but in doing this it should solve the issue

Edit: it could also be as stated above so try both solutions

aliEnRIK

So the problem happened straight after uninstalling avg?

helen_roberts_2

no im being silly, lots of other things working---- pics, sage, itunes, control panel is working just not those things i mentioned

helen_roberts_2

i havent been able to install the vista update i cant get the screen to load.
it wasnt working before i uninstalled the avg

helen_roberts_2

am going to try that restore thing now
thanks

helen_roberts_2

ive clicked on system restore and nothing at all has happened

aliEnRIK

ill reask then. Have you done anything that might have caused the problem?


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