laptop driving me nuts, i think its vistas fault

124678

Comments

  • helen_roberts_2
    helen_roberts_2 Posts: 152 Forumite
    it didnt ask to reboot
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    You didnt do it right ~
    Command switches used :: c:\users\Karl\Desktop\CFScript.txt.lnk
    It SHOULD read ~
    Command switches used :: c:\users\Karl\Desktop\CFScript.txt

    Make sure you save ONLY as "CFScript.txt" and use that
    :idea:
  • helen_roberts_2
    helen_roberts_2 Posts: 152 Forumite
    oh dear ill try again now,
    sorry
  • helen_roberts_2
    helen_roberts_2 Posts: 152 Forumite
    ComboFix 09-06-15.04 - Karl 16/06/2009 20:46.3 - NTFSx86
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.1013.401 [GMT 1:00]
    Running from: c:\users\Karl\Desktop\ComboFix.exe
    Command switches used :: c:\users\Karl\Desktop\CFScript.txt
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

    FILE ::
    "c:\acer\Empowering Technology\EPOWER\SysHook.dll"
    "c:\programdata\Google\Google Toolbar\Update\gtb59DD.tmp.exe"
    "c:\users\Karl\AppData\Roaming\wklnhst.dat"
    "c:\windows\system32\BatchCrypto.dll"
    "c:\windows\system32\CryptoAPI.dll"
    "c:\windows\system32\keyManager.dll"
    "c:\windows\system32\MsnChatHook.dll"
    "c:\windows\system32\ShowErrMsg.dll"
    "c:\windows\system32\sysenv.dll"
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\acer\Empowering Technology\EPOWER\SysHook.dll
    c:\programdata\Google\Google Toolbar\Update\gtb59DD.tmp.exe
    c:\users\Karl\AppData\Roaming\wklnhst.dat
    c:\windows\system32\BatchCrypto.dll
    c:\windows\system32\CryptoAPI.dll
    c:\windows\system32\keyManager.dll
    c:\windows\system32\MsnChatHook.dll
    c:\windows\system32\ShowErrMsg.dll
    c:\windows\system32\sysenv.dll

    .
    ((((((((((((((((((((((((( Files Created from 2009-05-16 to 2009-06-16 )))))))))))))))))))))))))))))))
    .

    2009-06-16 19:50 . 2009-06-16 19:57
    d
    w- c:\users\Karl\AppData\Local\temp
    2009-06-15 21:19 . 2009-06-15 21:19
    d
    w- c:\windows\Sun
    2009-06-15 21:08 . 2009-06-15 21:11
    d
    w- c:\program files\Spybot - Search & Destroy
    2009-06-15 21:08 . 2009-06-15 21:11
    d
    w- c:\programdata\Spybot - Search & Destroy
    2009-06-15 19:34 . 2009-06-15 19:34
    d
    w- c:\programdata\NortonInstaller
    2009-06-15 15:18 . 2009-06-15 15:18
    d
    w- c:\users\Karl\AppData\Roaming\Malwarebytes
    2009-06-15 15:18 . 2009-05-26 12:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-06-15 15:18 . 2009-06-15 15:18
    d
    w- c:\program files\Malwarebytes' Anti-Malware
    2009-06-15 15:18 . 2009-06-15 15:18
    d
    w- c:\programdata\Malwarebytes
    2009-06-15 15:18 . 2009-05-26 12:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-06-14 19:55 . 2009-06-14 19:55
    d
    w- c:\program files\Trend Micro
    2009-06-14 19:49 . 2008-06-19 16:24 28544 ----a-w- c:\windows\system32\drivers\pavboot.sys
    2009-06-14 19:48 . 2009-06-14 19:48
    d
    w- c:\program files\Panda Security
    2009-06-14 19:41 . 2009-06-14 19:41
    d
    w- c:\programdata\CA
    2009-06-11 05:58 . 2009-06-11 05:58
    d
    w- c:\windows\system32\EventProviders

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-06-15 19:38 . 2007-03-22 11:44
    d
    w- c:\program files\Common Files\Symantec Shared
    2009-06-12 09:30 . 2008-04-09 17:49
    d
    w- c:\program files\Actinic v9
    2009-06-12 09:23 . 2007-09-22 17:44
    d
    w- c:\program files\Google
    2009-06-11 11:28 . 2009-05-21 15:40
    d
    w- c:\program files\Sage Payroll
    2009-06-10 16:52 . 2009-04-04 12:23
    d
    w- c:\programdata\avg8
    2009-05-17 06:36 . 2008-10-23 13:30
    d
    w- c:\program files\Common Files\Adobe
    2009-05-14 02:06 . 2007-03-22 11:21
    d
    w- c:\programdata\Microsoft Help
    2009-05-14 02:02 . 2006-11-02 11:18
    d
    w- c:\program files\Windows Mail
    2009-05-08 14:14 . 2007-08-25 14:26 72720 ----a-w- c:\users\Karl\AppData\Local\GDIPFONTCACHEV1.DAT
    2009-05-04 21:35 . 2007-03-22 11:27
    d
    w- c:\program files\Microsoft Works
    2009-04-27 07:47 . 2009-04-27 07:47
    d
    w- c:\users\Karl\AppData\Roaming\Template
    .

    ((((((((((((((((((((((((((((( SnapShot@2009-06-16_02.15.35 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2006-11-02 13:05 . 2009-06-16 19:56 69484 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
    - 2007-08-25 14:27 . 2009-06-16 01:58 10914 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2198491559-500378422-2097851613-1000_UserData.bin
    + 2007-08-25 14:27 . 2009-06-16 19:56 10914 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2198491559-500378422-2097851613-1000_UserData.bin
    - 2009-05-22 05:03 . 2009-06-16 01:55 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    + 2009-05-22 05:03 . 2009-06-16 19:54 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    - 2009-05-22 05:03 . 2009-06-16 01:55 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    + 2009-05-22 05:03 . 2009-06-16 19:54 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    + 2007-08-26 13:53 . 2009-06-16 17:00 252988 c:\windows\System32\WDI\SuspendPerformanceDiagnostics_SystemData_S3.bin
    + 2006-11-02 10:33 . 2009-06-16 18:08 638782 c:\windows\System32\perfh009.dat
    - 2006-11-02 10:33 . 2009-06-16 02:00 638782 c:\windows\System32\perfh009.dat
    + 2006-11-02 10:33 . 2009-06-16 18:08 121746 c:\windows\System32\perfc009.dat
    - 2006-11-02 10:33 . 2009-06-16 02:00 121746 c:\windows\System32\perfc009.dat
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]
    "MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2009-02-06 3885408]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-11-06 98304]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-11-06 106496]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2006-11-06 81920]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-10-23 815104]
    "eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-02-07 464168]
    "LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2006-12-08 614400]
    "eDSMSNfix"="c:\acer\Empowering Technology\eDSMSNfix.exe" [2007-02-08 13312]
    "Acer Tour Reminder"="c:\acer\AcerTour\Reminder.exe" [2007-01-17 151552]
    "WarReg_PopUp"="c:\acer\WR_PopUp\WarReg_PopUp.exe" [2006-11-05 57344]
    "TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-09-22 185632]
    "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-03-06 177472]
    "Windows Mobile-based device management"="c:\windows\WindowsMobile\wmdc.exe" [2007-01-24 563080]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-11 342312]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
    "RtHDVCpl"="RtHDVCpl.exe" - c:\windows\RtHDVCpl.exe [2007-03-01 4390912]

    c:\users\Karl\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Actinic.lnk - c:\program files\Actinic v9\Catalog.exe [2008-4-9 8013096]
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696]

    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2007-3-22 528384]
    ExifLauncher2.lnk - c:\program files\FinePixViewer\QuickDCF2.exe [2008-11-7 303104]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @="Service"

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
    "{9AD97BE8-9399-41D8-A697-4600EF8BD101}"= c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Acer Arcade Deluxe.exe:Acer Arcade Deluxe
    "{A466396A-B9D7-44F7-9D60-3BAE64855644}"= c:\program files\Acer Arcade Deluxe\DVDivine\DVDivine.exe:DVDivine
    "{B97FC05B-7756-43D0-B0D3-97D89F6D51F5}"= c:\program files\Acer Arcade Deluxe\VideoMagician\MagicDirector.exe:CyberLink MagicDirector
    "{10A600E2-1475-4D64-97C2-BCAE74289E8F}"= c:\program files\Acer Arcade Deluxe\DV Wizard\PowerDV.exe:CyberLink PowerDV
    "{8C75BAA3-A66D-40DA-987C-A9B3E2A42DD6}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
    "{E68602A6-FF59-4238-980E-8F99D65D7629}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
    "TCP Query User{5E9A58C6-B7ED-4494-A333-ED978AF4835B}c:\\program files\\internet explorer\\iexplore.exe"= UDP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
    "UDP Query User{6721F3D9-3D40-4536-B232-296750C50A06}c:\\program files\\internet explorer\\iexplore.exe"= TCP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
    "TCP Query User{CF074D46-D3C3-4A80-A087-9B434555AECE}c:\\program files\\sony ericsson\\update service\\update service.exe"= UDP:c:\program files\sony ericsson\update service\update service.exe:Update Service
    "UDP Query User{10A0EF5D-6A20-4B86-955C-E8317965C78D}c:\\program files\\sony ericsson\\update service\\update service.exe"= TCP:c:\program files\sony ericsson\update service\update service.exe:Update Service
    "{10F65F19-E15D-40EE-96FC-2EBD2C9E7086}"= UDP:990:LocalSubnet:LocalSubnet|IF={9F1BF94B-BBE6-480C-B0F3-D84C4B97AD51}|%SystemRoot%\system32\svchost.exe|Svc=rapimgr:@%systemroot%\WindowsMobile\wmdSync.exe,-4001
    "{B0FDDB58-3756-4854-A53A-4E766E3A9B52}"= UDP:5721:LocalSubnet:LocalSubnet|IF={9F1BF94B-BBE6-480C-B0F3-D84C4B97AD51}:@%systemroot%\WindowsMobile\wmdc.exe,-4002
    "{DD6D2CA8-183A-4108-A67A-F23662D55636}"= UDP:1034:LocalSubnet:LocalSubnet|IF={9F1BF94B-BBE6-480C-B0F3-D84C4B97AD51}:@%systemroot%\WindowsMobile\wmdc.exe,-4003
    "{6C6012A9-FD93-4DA1-B5BF-D8993D1D1C5C}"= UDP:5678:LocalSubnet:LocalSubnet|IF={9F1BF94B-BBE6-480C-B0F3-D84C4B97AD51}|%systemroot%\WindowsMobile\wmdHost.exe:@%systemroot%\WindowsMobile\wmdc.exe,-4004
    "{4B70F91D-C2E3-46CE-820B-F0588057A742}"= UDP:999:LocalSubnet:LocalSubnet|IF={9F1BF94B-BBE6-480C-B0F3-D84C4B97AD51}|%systemroot%\WindowsMobile\wmdHost.exe:@%systemroot%\WindowsMobile\wmdc.exe,-4005
    "{8C6EDEE4-A2C1-446E-B3FC-8FEC9598D27F}"= UDP:26675:LocalSubnet:LocalSubnet|IF={9F1BF94B-BBE6-480C-B0F3-D84C4B97AD51}:@%systemroot%\WindowsMobile\wmdc.exe,-4006
    "{102167E4-CD54-405E-9B84-FB87B7A93D72}"= UDP:990:LocalSubnet:LocalSubnet|IF={9F1BF94B-BBE6-480C-B0F3-D84C4B97AD51}|%SystemRoot%\system32\svchost.exe|Svc=rapimgr:@%systemroot%\WindowsMobile\wmdc.exe,-4001
    "TCP Query User{372F81DC-9668-42F7-B301-41C8D9BED41C}c:\\program files\\itunes\\itunes.exe"= UDP:c:\program files\itunes\itunes.exe:iTunes
    "UDP Query User{3D946B7D-F7F1-4B08-8514-1C28D5CD70B8}c:\\program files\\itunes\\itunes.exe"= TCP:c:\program files\itunes\itunes.exe:iTunes
    "{AEFFC175-0455-41C6-8928-50814D577FFF}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
    "{10B53F6A-1FF6-40F9-923F-3793A290EC05}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
    "{2876FA54-666D-4FD7-8603-AC5A1939A227}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
    "{2B0A172E-B159-4856-9F1F-2AF88D1B3C27}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
    "{0BACE527-B5C9-4D82-B94A-F5498812EA4F}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
    "{43D3CE9F-642D-41D8-A0B3-0DB53FE4FF36}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
    "{20C2079F-3A0D-4D53-B409-612A4BE6676D}"= c:\program files\AVG\AVG8\avgemc.exe:avgemc.exe
    "{08951889-4FFA-4290-AA1E-24034A339406}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe
    "{D33574B9-0124-4AF4-873C-A1D756907A08}"= c:\program files\AVG\AVG8\avgnsx.exe:avgnsx.exe
    "{7AB542B9-6DD7-4165-A11B-BFBAC10A5630}"= UDP:c:\users\Karl\AppData\Local\Temp\7zSA556.tmp\SymNRT.exe:Norton Removal Tool
    "{F200E580-199C-474A-ADC4-1C21EEEA20F8}"= TCP:c:\users\Karl\AppData\Local\Temp\7zSA556.tmp\SymNRT.exe:Norton Removal Tool

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
    "EnableFirewall"= 0 (0x0)

    R0 pavboot;pavboot;c:\windows\System32\drivers\pavboot.sys [14/06/2009 20:49 28544]
    R2 ALaunchService;ALaunch Service;c:\acer\ALaunch\ALaunchSvc.exe [22/03/2007 12:55 50688]
    S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [23/10/2008 14:21 33752]
    S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\System32\drivers\ggflt.sys [14/10/2008 18:25 13352]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    WindowsMobile REG_MULTI_SZ wcescomm rapimgr
    LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr

    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
    "c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
    .
    Contents of the 'Scheduled Tasks' folder

    2009-06-08 c:\windows\Tasks\User_Feed_Synchronization-{8E0920E2-C760-4A2D-AC35-CB5712466911}.job
    - c:\windows\system32\msfeedssync.exe [2009-03-23 11:31]
    .
    .
    Supplementary Scan
    .
    uStart Page = hxxp://news.bbc.co.uk/
    uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
    mStart Page = hxxp://en.uk.acer.yahoo.com
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    Trusted Zone: paypal.com\www
    DPF: {E6BB2089-163F-466B-812A-748096614DFD} - hxxp://cainternetsecurity.net/scanner/cascanner.cab
    FF - ProfilePath - c:\users\Karl\AppData\Roaming\Mozilla\Firefox\Profiles\6t8c7wpu.default\
    FF - prefs.js: browser.startup.homepage - hxxp://news.bbc.co.uk/
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-06-16 20:57
    Windows 6.0.6001 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    LOCKED REGISTRY KEYS

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    .
    Other Running Processes
    .
    c:\windows\System32\audiodg.exe
    c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\acer\Empowering Technology\eLock\Service\eLockServ.exe
    c:\program files\Common Files\LightScribe\LSSrvc.exe
    c:\acer\Mobility Center\MobilityService.exe
    c:\program files\CyberLink\Shared Files\RichVideo.exe
    c:\windows\System32\drivers\XAudio.exe
    c:\acer\Empowering Technology\eRecovery\eRecoveryService.exe
    c:\acer\Empowering Technology\eSettings\Service\capuserv.exe
    c:\acer\Empowering Technology\ePower\ePowerSvc.exe
    c:\windows\System32\wbem\unsecapp.exe
    c:\program files\Launch Manager\LManager.exe
    c:\acer\Empowering Technology\ePower\ePower_DMC.exe
    c:\acer\Empowering Technology\Acer.Empowering.Framework.Supervisor.exe
    c:\users\Karl\AppData\Local\temp\RtkBtMnt.exe
    c:\windows\System32\igfxext.exe
    c:\windows\System32\igfxsrvc.exe
    c:\program files\iPod\bin\iPodService.exe
    c:\windows\System32\wbem\WMIADAP.exe
    .
    **************************************************************************
    .
    Completion time: 2009-06-16 21:01 - machine was rebooted
    ComboFix-quarantined-files.txt 2009-06-16 20:01
    ComboFix2.txt 2009-06-16 19:21
    ComboFix3.txt 2009-06-16 02:19

    Pre-Run: 5,986,897,920 bytes free
    Post-Run: 5,963,177,984 bytes free

    237 --- E O F --- 2009-05-29 06:42
  • helen_roberts_2
    helen_roberts_2 Posts: 152 Forumite
    this time the computer automatically shut down but as usual got stuck on the 'logging off' screen. i waited a while then just pressed the button. when it came back on the combofix said it needed to analyse further then that log came up
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Try installing and scanning with avira again
    :idea:
  • helen_roberts_2
    helen_roberts_2 Posts: 152 Forumite
    i did it from the filehippo link you provided me with in an earlier post. It still says preparing instsllation after nearly 10 mins
  • helen_roberts_2
    helen_roberts_2 Posts: 152 Forumite
    i closed it and started again the prepaing installation went off but then nothing has happened??
  • helen_roberts_2
    helen_roberts_2 Posts: 152 Forumite
    a box has come up that says this programme might not have installed correctly
    there are 2 options -- reinstall using recommended settings or this programme installed correctly
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    dont bother ~ somethings clearly not right
    :idea:
This discussion has been closed.
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