PC restarts for no reason

pennysweets

The PC loads as far as my desktop and then restarts for no apparent reason.

I've carried out scans on the PC and even reset the PC to an earlier date (via the safe mode) which it done successfully but the PC still restarts.

Any advise on this matter would be gratefully appreciated.

espresso

Windows key + Pause/Break, Advanced Tab, Start up and Recovery Settings button, uncheck System Failure - Automatically restart.

Psychofly

Also worth starting in Safe Mode and running CCleaner.

pennysweets

I will try these when i get home

stuartk

Hi There

BEFORE booting into Safe mode etc, press F8 key BEFORE booting into Windows. You will then be presented with the Advanced Startup Menu.

Look for Last Known Good configuration, select and press Enter.

It could just be a faulty driver or software.

Please note telling inexperienced users to run CCleaner any tool that provides Registry cleaners is bad advice. On most tech support forums registry cleaners are a NO NO.

Regards

pennysweets

stuartk wrote: »

Hi There

BEFORE booting into Safe mode etc, press F8 key BEFORE booting into Windows. You will then be presented with the Advanced Startup Menu.

Look for Last Known Good configuration, select and press Enter.

It could just be a faulty driver or software.

Please note telling inexperienced users to run CCleaner any tool that provides Registry cleaners is bad advice. On most tech support forums registry cleaners are a NO NO.

Regards

I've tried to recover from last known good configuration but it still restarts for no apparent reason.

Thanks anyway

stuartk

Hi There

OK boot into Safe Mode and try a system restore

The trick is to establish whether this is hardware or software related

regards

Psychofly

stuartk wrote: »

Hi There

BEFORE booting into Safe mode etc, press F8 key BEFORE booting into Windows. You will then be presented with the Advanced Startup Menu.

Look for Last Known Good configuration, select and press Enter.

It could just be a faulty driver or software.

Please note telling inexperienced users to run CCleaner any tool that provides Registry cleaners is bad advice. On most tech support forums registry cleaners are a NO NO.

Regards

Excuse me ? I don't think it's bad advice at all. Plenty of software that people recommend on these forums make changes that COULD in very rare circumstances cause problems. Rolling back drivers and restore points could cause just as many problems as CCleaner. I've used both many many different times and never had a problem ever. I don't appreciate being told I'm offering bad advice when I've worked in the industry for more than 10 years and frequently suggest people run CCleaner as a first step which very often clears up problems without having to roll back drivers which in itself could introduce problems.

stuartk

Psychofly wrote: »

Excuse me ? I don't think it's bad advice at all. Plenty of software that people recommend on these forums make changes that COULD in very rare circumstances cause problems. Rolling back drivers and restore points could cause just as many problems as CCleaner. I've used both many many different times and never had a problem ever. I don't appreciate being told I'm offering bad advice when I've worked in the industry for more than 10 years and frequently suggest people run CCleaner as a first step which very often clears up problems without having to roll back drivers which in itself could introduce problems.

Hi There

Sorry M8 didnt mean to offend but i can post you some links detailing the damage CCleaner can do when used incorrectly. Most Microsoft MVP, MCP's etc advise against it as it does contain a registry tool which users might be tempted to use.

A safer alternative is ATF Cleaner which contains NO registry element

Personally I wouldnt recommend running CCleaner as a first step but thats up to you. Also I've never heard of simply cleaning temp files to make an unbootable system boot again.

Regards

aliEnRIK

Sounds to me like its the psu at fault. Soon as the power flicks off and on (or drops momentarily), the computer has to restart.

As for CCLEANER. It has the safest 'reg cleaner' I know of. It HAS been known to delete things it hasnt on rare occasions, but nothing that will harm the computers operating system.

stuartk

aliEnRIK wrote: »

Sounds to me like its the psu at fault. Soon as the power flicks off and on (or drops momentarily), the computer has to restart.

As for CCLEANER. It has the safest 'reg cleaner' I know of. It HAS been known to delete things it hasnt on rare occasions, but nothing that will harm the computers operating system.

Hi There

There are NO safe registry cleaners especially when most users don't even know what a registry entry is or does nevermind knowing whats safe to remove.

regards