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Madasafish Questions/answers (merged threads)

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  • Found it before your post but thanks!!
  • Quentin
    Quentin Posts: 40,405 Forumite
    Gambler wrote:
    Just wondering if there are any 'special deals' to retain customers. I am coming to the end of my 12 month contract shortly.

    And £16.99 per month doesn't seem as competitive in the current climate.

    It's actually £17.99/month from month 13.
  • Hi The_Bloodster,

    For now could you please leave your router on as much as possible? Normally it really shouldn't matter however because you're experiencing disconnections it would be helpful for me if you could please leave it on.

    I want to watch your stats and see if/when disconnections are occuring and it's impossible for me to tell a disconnection from a router being switched off. ;)

    Thank you!

    Kind regards,
    Samara
    Madasafish Customer Care
  • Gambler
    Gambler Posts: 3,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi The_Bloodster,

    For now could you please leave your router on as much as possible? Normally it really shouldn't matter however because you're experiencing disconnections it would be helpful for me if you could please leave it on.

    I want to watch your stats and see if/when disconnections are occuring and it's impossible for me to tell a disconnection from a router being switched off. ;)

    Thank you!

    Kind regards,
    Samara


    oops sorry !
  • Hi Gambler,

    I've just tried to respond to a PM from you and I think that your inbox is full!

    I'll try sending again later today ;)

    Kind regards,
    Samara
    Madasafish Customer Care
  • Hi Bloodster,

    We're just reviewing your account - could you please let me know at about what time you set up the new microfilters?

    Cheers,
    Samara
    Madasafish Customer Care
  • Quentin
    Quentin Posts: 40,405 Forumite
    There must be a setting for the site to alert you to a PM

    At the top of every page it shows if you have any unread messages (right hand side, under where it says Welcome The_Bloodster)
  • Gambler
    Gambler Posts: 3,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Quentin wrote:
    At the top of every page it shows if you have any unread messages (right hand side, under where it says Welcome The_Bloodster)

    I have 6 unread messages, but I've definitely read them....strange?
  • Gambler
    Gambler Posts: 3,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Gambler,

    I've just tried to respond to a PM from you and I think that your inbox is full!

    I'll try sending again later today ;)

    Kind regards,
    Samara


    Sorry, I've deleted some messages now. Thanks.
  • teddyco
    teddyco Posts: 397 Forumite
    Part of the Furniture Combo Breaker
    Samara,
    I have a quick question about Madasafish phone packages?
    Firstly, I have been using Madasafish Broadband since 2006 and am very pleased with the services that you provide.
    I was reading a recent article where BT is planning to raise their rates for anyone paying with cash or cheque and I am naturally disappointed. This is an attempt to get more people paying with Direct Debit and I don't want that. I don't trust Direct Debit and try to avoid it!

    See article:

    http://www.thisislondon.co.uk/news/article-23384577-details/Pensioners+punished+in+BT+purge+on+cash/article.do

    If I switch to one of the Madasafish call packages will I still be responsible to BT for any charges or will everything go through Madasafish?
This discussion has been closed.
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