Madasafish Questions/answers (merged threads)

hubballi

Ok Samara, thanks for being so helpful. I will let you know.

Ian.

mrmonkey_3

Hi there, I was just wondering if there would be any possible way to get a 9 month contract instead of a 12 month contract as I will only be living in my house for that lamount of time.

Cheers

Madasafish_Customer_Care

Hi Mr Monkey,

I'm afraid that we only do 12 month contracts - however our cancellation policy is really flexible.

If you're able to migrate into our services (not from an LLU provider) and you provide your own hardware the cancellation fee is £25.

If you're a new provision or you've migrated in from an LLU provider the cancellation cost is £55 + the cost of any free hardware taken.

Alternatively if a remainder of contract policy is less expensive to you than our flat cancellation fee, we can do a remainder of contract. So for example if you've only got two months left on your contract, you could simply pay for those two months of service.

Kind regards,
Samara

Toronto

Hi, I know this is probably a very silly question, but could someone please let me know if Madasafish works with AppleMacs. Thinking of getting this broadband and as my daughter has an AppleMac laptop and I was just wondering if it was compatible because we have had problems with other things not working properly.
Thanks for any help.

espresso

Toronto wrote:

Hi, I know this is probably a very silly question, but could someone please let me know if Madasafish works with AppleMacs....... .

Look here.

:rolleyes:

Madasafish_Customer_Care

Hi Toronto,

In addition to the link that Espresso posted - for further assurance, I personally use a Mac G4 OSX with our services and I've never had any trouble!

Kind regards,
Samara

computerwoman

Hi samara how much is it for the max plus and phone deal thanks T

Madasafish_Customer_Care

Hi Computerwoman,

I've posted the answer to your query here.

Kind regards,
Samara

hubballi

No, still the same. Connected it downstairs and the speed is still 0.13. Very very slow.

What happens now?

Ian.

Madasafish_Customer_Care

Hi Hubballi,

When you connect from the master socket any changes to the speeds will take three days to go into effect. If it's been there for three days and you've still not seen any improvement, please PM me and we'll go further into troubleshooting.

Kind regards,
Samara