Setanta Sports battles for survival: how to protect your payments

Bongedone

fletty wrote: »

We pay by direct debit once a month should I just cancel it on line or will i have to send something in writing?

Wait till they go into administration then cancel it.

matt1987

Yep, if it goes off air tonight cancel the DD straight away. Thats what I will be doing.

macman

Pondskater wrote: »

My husband has subscribed to Setanta for several years now and they take payment once a year direct from his bank account. As it is not a DD debit how on earth does he cancel it or will he need to close his account to make sure they do not take any more.

What sort of payment is it-DD or SO? If it's not either of these then it's a recurring debit payment from your debit or credit card and you cannot cancel it-only the payee can. So you'll have to wait for the administrators to sort it out.

macman

VVV wrote: »

I pay for it using my Tesco Mastercard, would it be best to call them to stop all payments to Setanta?

You can't cancel payments from a debit or credit card, you can only cancel if it's a direct debit or standing order.

Timotheus

I signed up to Setanta (paying on a month to month basis) using my credit card. I then set up a direct debit with my bank to pay off my Setanta bill on my credit card.

Do I just phone up the bank and cancel my direct debit or do I have to do another procedure as I'm paying for Setanta on my credit card ?

Kavanne

VVV wrote: »

I pay for it using my Tesco Mastercard, would it be best to call them to stop all payments to Setanta?

That doesn't work with a Continuous Payment Authority. They are dangerous because setanta can keep claiming the money, even if you cancel your card or close your account!!

macman

Timotheus wrote: »

I signed up to Setanta (paying on a month to month basis) using my credit card. I then set up a direct debit with my bank to pay off my Setanta bill on my credit card.

Do I just phone up the bank and cancel my direct debit or do I have to do another procedure as I'm paying for Setanta on my credit card ?

Eh? If you do that you will just get penalty charges from your credit card company, they will continue paying Setanta for as long as Setanta or the administrators keep applying the recurring charge.
Are you saying that this credit card is only for paying Setanta? You can only use a DD to pay off a credit card bill, you can't specify which items on the CC bill it is applied to!

Pondskater

Seems a bit much that you cannot cancel a recurring payment from your own bank account. Are they taking it directly from the account or through your card and if through your card would it be stopped if you 'lose' that card and request a new one? Hope I am making sense here.

Kavanne

Pondskater wrote: »

Seems a bit much that you cannot cancel a recurring payment from your own bank account. Are they taking it directly from the account or through your card and if through your card would it be stopped if you 'lose' that card and request a new one? Hope I am making sense here.

Nope, cancelling your card doesn't work

Timotheus

Sorry, I didn't explain myself properly (I was watching the end of the cricket on the blummin' fantastic Sky Sports =D


How do I go about canceling my payments to Setanta IF they go into administration? I pay them on a month to month basis on my credit card. Would I have to contact my bank to stop them paying Setanta?