How to cancel Virgin Media WITHOUT cancelation fee

macman

They have every right to increase prices within the minimum term-it is not a fixed price contract.
And of course if that is to your detriment, you have every right to cancel without penalty.

ollyshaw

I clicked through the link in the email telling me about price rises. It says:

"The legal stuff: If you do not wish to be bound by these changes you can cancel your contract with us without penalty. The process to be followed is set out in our terms and conditions here."
Link here

So I might be doing that. I'm a bit disillusioned with virgin at the min. I'm paying about £50 per month after these price hikes and not getting much compared to other providers now.

Olly

Maz1984

Totally disgusted with virgin media been a vm customer for 5 years and pay 78 quid a month just for services due to there new pricing scheme this will put my bill up well over 80 quid been looking into moving to sky and have found out I can get the same package for around 60 needless to say I will be cancelling vm immediately glad I've read this tonight so I don't get fobbed off with the usual sales talk.

macman

What makes you think that Sky are immune from prices rises?-they had one only last Autumn.

ollyshaw

macman wrote: »

What makes you think that Sky are immune from prices rises?-they had one only last Autumn.

It's a good point. I'm currently having a look at free sat / BT. But another advantage on an early switch due to price rises comes in to play. I can get sky TV for £20 per month. 12 Month contract and recieve £110 through quidco. :beer:

Olly

mac666_2

Thank you so much op

Just called VM and cancelled our contrat with no fee's despite only being four months into a twevle month contract :beer:

gradmemi

I have called them after receiving the price hike but, the guy I talked to stuck to his guns offering to not increase the price after April and If I cancel have to pay the remaining months of the contract which they said started after moving to my new address. what a trap.

macman

A home move with VM always starts you on a new minimum term contract. But that should not serve as an impediment to you using the price rise as a way of ending your contract early without penalty.

gradmemi

macman wrote: »

A home move with VM always starts you on a new minimum term contract. But that should not serve as an impediment to you using the price rise as a way of ending your contract early without penalty.

Thanks macman,
What about virgin offering not to increase the price from April after receiving the price hike letter.
will that make it impossible to disconnect?

macman

If you accept that, then obviously you can't use it as a get out-your new minimum term date will apply.