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WARNING - Ryanair 'online check in' farce

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  • lufcgirl
    lufcgirl Posts: 1,875 Forumite
    Fair point Sturll. However, if for example a couple get there an hour and a half before boarding and stand in the queue, it gets to 40 minutes beforehand, would you expect the person to be denied boarding?

    And plus, I thought the drop off things for bags were all automated!
  • Pollycat
    Pollycat Posts: 35,758 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    lufcgirl
    I think we need additional information from the OP about what happened in the check-in queue as it seems a bit strange to me.
  • sturll
    sturll Posts: 2,582 Forumite
    1,000 Posts Combo Breaker
    lufcgirl wrote: »
    Fair point Sturll. However, if for example a couple get there an hour and a half before boarding and stand in the queue, it gets to 40 minutes beforehand, would you expect the person to be denied boarding?

    And plus, I thought the drop off things for bags were all automated!

    If it were me id be keeping an eye on my watch, and as soon as it got to say 50 minutes before id be making my way to the front of the queue. Or at the least bring it to someones attention.
  • Same here. Done this before at security.

    I sympathise. Over time, I've come to realise that this time limit probably only refers to quiet airports or off peak times. I now arrive in ample time.

    You would have to use your common sense when applying the 'minimum' of 40 minutes. Even if you were just having hand luggage, you would be a fool to turn up at Stansted in the early morning just 40 mins before the flight.
  • alanrowell
    alanrowell Posts: 5,386 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've never had a bag drop that's "fast". They take almost as long as normal check-in as they still have to check your documents to ensure that the luggage will go on the correct flight - and that you aren't an Evul Turrist who is just dropping off a bag with a bomb in it with no ticket
  • PolishBigSpender
    PolishBigSpender Posts: 3,771 Forumite
    Donnie wrote: »
    I've been flying regularly for more than fifteen years and it's the first time I've heard of having to queue up in a 'check in' queue after I've checked in online.

    You can't have been flying that regularly if you aren't familiar with the concept of 'bag drop desk'.
    Surely that the whole point of checking in online, so that you save the airline long check in queues and your time from having to hang around an airport.

    The whole point is to save you time actually checking in if you have hand luggage. People like me who are capable of understanding how these things work find fast bag drops a godsend - but they do catch out people who fail to account for things such as...such as...QUEUES.
    There usually a seperate 'bag drop', with the whole process taking no more than two minutes.

    Two minutes per passenger. That would mean a queue of 10 passengers (not unreasonable) which would take up 20 minutes. In that case, the original poster has no-one to blame but themselves.
    I have travelled with Ryanair, but only with hand luggage. As a seasoned traveller I certaily would not expect such a state of affairs. I would be seething. The last thing I would want to hear is some smug comment from a dim witted insensitive git.

    You really cannot be much of a seasoned traveller if you would get upset with such a state of affairs. I'm also curious as to what you would actually do apart from raise your own blood pressure.
    From Poland...with love.

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  • Donnie
    Donnie Posts: 9,862 Forumite
    You can't have been flying that regularly if you aren't familiar with the concept of 'bag drop desk'.



    The whole point is to save you time actually checking in if you have hand luggage. People like me who are capable of understanding how these things work find fast bag drops a godsend - but they do catch out people who fail to account for things such as...such as...QUEUES.



    Two minutes per passenger. That would mean a queue of 10 passengers (not unreasonable) which would take up 20 minutes. In that case, the original poster has no-one to blame but themselves.



    You really cannot be much of a seasoned traveller if you would get upset with such a state of affairs. I'm also curious as to what you would actually do apart from raise your own blood pressure.

    I'm retired. Thanks for asking. :)

    Sorry to disappoint, but I've never had to queue at a Fast Bag drop. Stroll up, show them my passport and Boarding pass and walk away.

    Have never seen a queue of ten. Nice try, but my time of two minutes included there being at least one person in front of me.

    Let's see, I take around 20 long haul flights annually and maybe the same amount in short haul. Never had to wait in a Fast Bag drop queue. :)

    So thank you for your hypothesis, but let's stick to facts.

    I have been late for my BA long haul fights. Checked in online and turned up forty five minutes before departure and still got on. BA can be very accommodating. :)

    So it appears you post is just full of conjecture, hypotheses and some quite poor guesswork.

    Have my blood pressure checked regularly as I recently went to the dentist. Close to 125 over 70.
    Not much stress in my life, so I have the time to reply to you. :)

    Have you any more nonsense to post?

    The one thing that I would agree with it that they could have been more forceful about getting themselves to the front of the queue.

    But not all are as seasoned as yourself. All that to-ing and fro-ing to Wroclaw has made you proper experienced. ;)
  • Donnie
    Donnie Posts: 9,862 Forumite
    alanrowell wrote: »
    I've never had a bag drop that's "fast". They take almost as long as normal check-in......

    No they don't...unless you fly with Ryanair. :)
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you look at the 'Travel Questions' section of the Ryanair website it states "The Bag Drop desks open two hours prior to the scheduled departure and early check-in of baggage is highly recommended the Bag Drop desks close strictly 40 minutes before the scheduled time of departure. We reserve the right to cancel your reservation and to deny you boarding without refund if you do not comply with these deadlines.". Personally I would never cut it that fine even with hand luggage.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • pelirocco
    pelirocco Posts: 8,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Donnie wrote: »
    If it really is an accurate representation of what happened, it is truly unacceptable.

    I've been flying regularly for more than fifteen years and it's the first time I've heard of having to queue up in a 'check in' queue after I've checked in online.

    Surely that the whole point of checking in online, so that you save the airline long check in queues and your time from having to hang around an airport.

    There usually a seperate 'bag drop', with the whole process taking no more than two minutes.

    I have travelled with Ryanair, but only with hand luggage. As a seasoned traveller I certaily would not expect such a state of affairs. I would be seething. The last thing I would want to hear is some smug comment from a dim witted insensitive git.


    You would think that bag drop would be quick , in my experience it quite often isnt , I think BMI was probably the worse one we did , huge queues for it , Virgin at peak times is pretty bad too . The check in staff should have been aware that they would still be people waiting before the gate closed and should have called them up , I have often seen other airlines doing this when they have flights closing and checkins not dedicated to a particular flight
    Vuja De - the feeling you'll be here later
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