Tesco Misprices Discussion area part 5

spa2k

the reason that the weight had "increased" was because the till was dividing the price of the item £2.94 by the price per kilo to work out the weight.

The weight is not pre programmed into the barcode, it is worked at at the till using the current price per kg and the price as programmed on the barcode. No dubiousness involved, just the programming of the computer.......

BFG_2

Tried for R&R on the 'Continental meats - 2 for £1.50' promo label.CS refused, got duty mgr over, he refused but said he woiuld ring HO in the morning to see what they say.Any thoughts what their answer might be????:)

eagles_2

DUDER HOPES THIS EXPLAINS IT FOR YOU

the label on the beers states

Carlsberg Export 24 x 300ml
Carlsberg Export/ Budweiser 20 x 330 ml

then a few more lines of beers but they all seem to be right

not only is the bud wrong, but they also sell Carlsberg expert 20 x 300 ml so i got 4 bud and 4 export with my bro-in-law for the match on sat with my meat for the BBQ.
to sum up you actually get 30ml less per bottle than you paid for.

LOVE THE GAME ...LOVE TESCO

TESCO_R+R_RAIDER

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got told off today at Burton tescos by duty manager Steve
. microwave with grill MTG06 sel 44.99 went thought 49.99
and tescos lamb joint with Rosemary pack 3.99 till 4.99
checked receipt at till and double checked on the way to the c.s desk.
inform the c.s girl about the microwave went to look and came back the price was correct so i said i will show u. face hight was the large label 44.99 . told it was not the same model. but i said it was and compared the labels witch was the same model and decryption. she fetched a manager and came back to me. said r+r does not apply to electrical goods and only £5 would be given back to me no problem with that then said the lamb was wrong. she then fetched the manager to me and was told that i must be a pro shopper because i checked my receipt before leaving the store and this IS NOT ALLOWED AND IF I DO IT AGAIN I WOULD BE BANNED the offer on the microwave of 5 pounds would stand but full refund on the lamb. and that he would be informed that i was in the store every time i went in. i have spotted mis prices in this store for a few weeks and posted for others on mse but have not done r+r for 2 months in his store.

nickyvicar

Sorry if this is off-topic, or if it already exists elsewhere but could somebody please create a "Dummies guide to Tesco" type thingy?
I have been dipping in and out of these Tesco forums for months but havent really got a handle on it yet. A guide for newbies to battling with Tesco's C/S, policys, best practice, FAQs etc would be superb.
Anyone.
Ta
Nick

Hey_Dude

nickyvicar wrote:

Sorry if this is off-topic, or if it already exists elsewhere but could somebody please create a "Dummies guide to Tesco" type thingy?
I have been dipping in and out of these Tesco forums for months but havent really got a handle on it yet. A guide for newbies to battling with Tesco's C/S, policys, best practice, FAQs etc would be superb.
Anyone.
Ta
Nick

Nick

Check the first post of this and the mis-price thread.

Most of your questions will be answered there - if they are not, come back here!

HTH

Duder

apps_2

getting used to this. 4 x boxes Carslberg today. V confused CS desk about the offer and size of bottles but sorted R&R in the end. Removed signs straight away, though!

Sparky67

Sorry - re the beer confusion - does the offer not kick in at all (because the products are diff from advertised) or are you getting R&R because you're not getting as much as you should for the (correct) price??

ilikepoints

seanparkin wrote:

A few seconds after she went, I decided to follow. I saw her at a distance looking at two SELs that she'd just removed from the shelves. She put one in her pocked then walked back to CS (the other way to which I was watching from, so I nipped back as well)

After she got back to the CS desk, she said she could only find the £3.56 SEL. I told her I definately saw a £3.44 SEL and I saw her remove the other one. She refused to accept it, asking why on earth she would do that etc.

I had almost exactly the same thing happen to me a while back. Was overcharged on an item, offered to show them where it was as they when to find it. Noticed some very suspicous gesturing between the member of staff and security guard. The member fo staff went to find the label, and I was instructd by the security guard not to go with them when I attempted to do so.

Then suprise suprise - the member of staff could only find the label with the correct price on it. Obviously i was annoyed but I kept my cool - yet despite thsi I was banned from the store when insisting it was a misprice.

i reckonit is better not to argue your case for too long and just keep reporting them to head office and getting refunds in the forum of vouchers / money cards.

apps_2

I used the fact that the sign said 24 x 300ml bottles (they don't do these!) and yet there are only 20 in the box so less lager than I should have got thus overcharged and R&R