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seatwave question

I have sold a pair of tickets on seatwave a couple of weeks ago. I have the tickets ready to send. Do I have to wait for seatwave to send me a sellers package with a prepaid envelope in? When do they normally send this. It says on the email from seatwave confirming my sale,:confused: to log into my account and it will tell me how to send them but the info is not on my account! Also in the "help" section it says all the details on how to send them will be on the email!
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Comments

  • ThinkingOfLinking
    ThinkingOfLinking Posts: 11,828 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Contact Seatwave customer service and in the meantime, email the buyer to explain what's happening. I don't know how Seatwave works as I have never sold on there yet...
  • suzey1
    suzey1 Posts: 37 Forumite
    Hi, I have just rang seatwave and they are in the middle of changing their delivery. Apparantly the company UPS will be coming to my house to pick them up! Saves the trip to the postoffice. It all changes over on Wednesday - hence the lack of information on the email or my account!!!
  • ThinkingOfLinking
    ThinkingOfLinking Posts: 11,828 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Glad you're getting it sorted. :)

    It's also quite reassuring to learn how they deal with delivery of tickets; it makes them more trustworthy.
  • PrudentPanda
    PrudentPanda Posts: 15 Forumite
    How much commision did you have to pat to seatwave if they're sending UPS to pick the tickets up?
  • PrudentPanda
    PrudentPanda Posts: 15 Forumite
    In fact I don't understand how seatwave can be legal at all when it is essentially one big ticket tout???
  • suzey1
    suzey1 Posts: 37 Forumite
    How much commision did you have to pat to seatwave if they're sending UPS to pick the tickets up?

    I didn't have to pay anything extra other than normal selling fees.
  • shockers_2
    shockers_2 Posts: 14 Forumite
    hey

    i am in the same situation as you suzey, unable to arrange delivery of tickets,

    seatwave say use their UPS option when i log into my account but thats non existent, hope someone can clear this up an help me.

    Thank you
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    IIRC a friend of ours sold some unwanted gig tickets via Seatwave and he had to wait until after the gig to get paid. Or maybe I just dreamt this? :o
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • shockers_2
    shockers_2 Posts: 14 Forumite
    Yea thats true, you get paid after the gig, its basically a secure way all around, buyer gets tickets safely, goes concert, has no issues, seatwave release the funds to the seller next day after concert. Pain in the a** but thats the way they do it.
  • djf_03
    djf_03 Posts: 118 Forumite
    In fact I don't understand how seatwave can be legal at all when it is essentially one big ticket tout???

    True true true... demand and supply my friend! Pricing inefficiencies lead to a gold mine for touts. There'll always be someone doing it...
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