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Sutton's default removal letters

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  • Parki_2
    Parki_2 Posts: 570 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    LOL ok mate - send me the letter and i'll take a look through it and make any changes and send it back to you..... i'll PM you my email address ok. send it there?:beer:
    Ok I have forwarded that to you :)
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    edited 16 May 2009 at 9:15PM
    Parki wrote: »
    Ok I have forwarded that to you :)
    Mate am looking at doing your letter

    Right mate, assuming you have paid off the account and owe nothing i'd be looking to send the following letter:


    Dear Sirs,

    Ref: Account Number - XXXXXXX

    I write with reference to previous correspondence and in particular your written agreement that you'd remove all reference of my DMP from the credit agencies; an action which to date remains outstanding.

    I was promised that this derogatory data would be removed by the 1st week of May 2009, this date has come and gone and the data still remains. This is not only a breach of your word but a clear breach of the Data Protection Act; as you are no doubt aware the first principle clearly states that you must process my data fairly and accurately. Do you really consider my having to chase you yet again as being fair? Do you consider the fact the data remains after the promised due date as being fair? Let me tell you, I certainly do not.

    I therefore demand that this data is removed no later than June 1st 2009 otherwise I will have no option but to report you directly to the Information Commissioners Office (ICO) to report your evident breaches of Data Protection.

    Whilst I'd rather you simply done as promised and remove the data, failure to respond will result in my seeking enforcement via the county courts in which I will also claim mandatory compensation and all costs incurred. You are also to consider this letter a statutory notice under s.10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect. This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

    Should you refuse to comply, you must within 14 days, provide me with a detailed breakdown of your reasoning behind continuing to process my data. May I remind you that it is not sufficient to simply state that you have a ‘legal right’; you must outline your reasoning in this matter and state upon which legislation this reasoning depends. Should you not respond within 14 days I accept this means you agree to remove all such data.

    I look forward to your imminent response with confirmation the derogatory data has been removed in line with previous correspondence - copy attached below for your perusal.


    Yours faithfully,
    Print name do not sign



    Copy of email sent to me on DD MONTH 2009:


    “Dear Mr P,

    Thank you for contacting cahoot in Coventry.

    Our Collections and Recoveries Team have confirmed that the Debt Management Plan will be removed and updated from your records by the first week of May. This is because an update is sent to Experian who then amend your records accordingly.

    Should you wish to discuss this in any more detail, please call the Collections and Recoveries Team on 0845 607 0004. Their opening times are 09.00am to 05.00pm Monday to Friday.

    Kind Regards


    Mandeep Sahota”
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • Parki_2
    Parki_2 Posts: 570 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Cheers for that I have sent it off so will keep you informed with what happens. Hopefully that will be enough for them to remove it. Really appreciated! Very kind of you thats for sure :)
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    you;re welcome - anytime matey :beer:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • Parki_2
    Parki_2 Posts: 570 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Well one day I will get you a beer!
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    Parki wrote: »
    Well one day I will get you a beer!

    LOL at our summer p!ss-up mate.... the regulars here will have to meet up and have a mass party! When we all have a credit card lol..... that means waiting for poor brian cos he seems to hog the catalogues LOL :beer:

    Glad to of been of help. Cahoot will remove the data now, wait and see. :T
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • Parki_2
    Parki_2 Posts: 570 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Well I am more hopeful now but I will keep you informed for sure. Least I have a timeline of them actually doing something.

    Well can you not borrow Brian your First Direct Card? You wont need all that limit to yourself ;p

    I phoned MBNA up today to tidy up some loose ends. He told me to phone back on monday and said they might give me a new card. I didnt even ask. Not getting my hopes up yet but he said its a possibility as he didnt want me to close the account.
  • noah271007
    noah271007 Posts: 1,248 Forumite
    LOL at our summer p!ss-up mate.... the regulars here will have to meet up and have a mass party! When we all have a credit card lol..... that means waiting for poor brian cos he seems to hog the catalogues LOL :beer:

    Glad to of been of help. Cahoot will remove the data now, wait and see. :T

    I think thats a great idea. MSE meet up. Anyone care to start a thread on this and see if it is passable? You can be very amusing NID, are you larger than life character mate? You are certainly are NOT dull.
  • noah271007
    noah271007 Posts: 1,248 Forumite
    Parki wrote: »
    Cheers for that I have sent it off so will keep you informed with what happens. Hopefully that will be enough for them to remove it. Really appreciated! Very kind of you thats for sure :)

    So i guess my help is not good enough for you parki?? LOL.
  • Parki_2
    Parki_2 Posts: 570 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    noah271007 wrote: »
    So i guess my help is not good enough for you parki?? LOL.

    I am always in need of help! I am unable to help myself so anytime you feel free on doing some helping then I am here ;p
This discussion has been closed.
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