The Mystery Shopping thread - VIII

Mumto2

KSG1970 wrote: »

Did anyone book a bank phone call with TNS ? If you have received briefing notes is the scenario totally different than that shown on the original visit search page ?

Thanks for pointing that out. Am now going to have to release job as there's no way I can act out that scenario when they have my bank details in front of them. Can't even say I might be made redundant as I'm a SAHM!

Edit - have just fired off email to AM explaining my reasons for cancelling (is it just co-incidence that they added the automatic feature today??). Lets see what response we all get...

AndyInYorks

Mumto2 wrote: »

Thanks for pointing that out. Am now going to have to release job as there's no way I can act out that scenario when they have my bank details in front of them. Can't even say I might be made redundant as I'm a SAHM!

You could tell them you're in financial difficulty because you're a Mystery Shopper and the fees aren't as good at they used to be? If you explain how we are often expected to work for nothing more than a free pizza or a pint of beer, they'll no doubt either a) have sympathy or b) think you're mad.

Tesco_points_addict

AndyInYorks wrote: »

You could tell them you're in financial difficulty because you're a Mystery Shopper and the fees aren't as good at they used to be? If you explain how we are often expected to work for nothing more than a free pizza or a pint of beer, they'll no doubt either a) have sympathy or b) think you're mad.

:rotfl::rotfl::rotfl::rotfl:

I too have emailed my am to cancel. Should I cancel online too? What have the rest of you done please?


TPAx

katnap8

I did an "every little helps " job today and the brief had two scenarios. When I selected it the brief said it only had one scenario about phones. The notes say that if I have two scenarios to do both but if I have only one scenario to only do the one I have. HOWEVER, I'm trying to input my results and it's asking me questions about the scenario I didn't do and wasn't in my brief first and there is no way to bypass it. Any suggestions?

MattOsprey

mharzuk wrote: »

PM sent to you with details.

Hi mharzuk,
Would you be kind enough to pm me the details of the Audit company.
Thanks.
Matt

duchy

Bah just got home to discover I forgot the left and right on a job today-so will need to go check it tomorrow.....and of course it's the opposite direction to tomorrow's jobs .....and my nag on the bookie job came second <sigh>

Tractor Girl thanks for the reminder about Bare-sadly I don't qualify for those

AndyInYorks

duchy wrote: »

Bah just got home to discover I forgot the left and right on a job today-so will need to go check it tomorrow.....and of course it's the opposite direction to tomorrow's jobs .....and my nag on the bookie job came second <sigh>

have you tried looking for left and right on google street view?

mharzuk

MattOsprey wrote: »

Hi mharzuk,
Would you be kind enough to pm me the details of the Audit company.
Thanks.
Matt

PM sent HTH

IlonaRN

AndyInYorks wrote: »

Hi,

I haven't applied for a bank job, because in real life I work for a bank (not one that's being shopped though). I used to work for one of the other banks that is being shopped though (in a branch not a call centre but probably the same policy). If someone told us they were in financial difficulty, we had to record details of the conversation on the account. This note would stay active for 6 months, and meant that if you applied for any credit during that time, your application would be manually reviewed rather than being automatically credit scored.

You may wish to bear this in mind....

On the other hand - it is a requirement of the banking code that banks deal with financial difficulty in a positive and sympathetic manner - maybe this shop is to test whether they are doing that?

I'm sure that your guess as to the focus of the shop is correct.

However, I have just canceled the call that I was supposed to make. I'm hoping to be applying for a mortgage at some point this year, and I'm just not willing to jeapodise my chances in any way.

katnap8

mharzuk wrote: »

PM sent HTH

Do you get much work with them? Thanks for your email. I signed up with them and last month they sent me an email about a cinema in my area and I replied the same day but then never heard anything back from them.