Nursery Fees - am I entitled to request a refund?

Anthillmob

ill make it my business to ask the grls @ nursery tomorrow if i remember their opinion of this cutti ng the clothes practice. i can tell you their answer now. its wrong.

Anthillmob

Anthillmob wrote: »

poppy you have hit the nail on the head there.



it isnt normal. and would only become aparent if the child was conti nually told that soiling themselves was dirty. children are very sensitive about things but other things they let them go over their heads. soiling onself, if they are continually told is dirty, will add to problems.

if a child soils itself them so be it. babies in nappies do it all the time. are those of you who are for the scissor method telling me that you are disgusted by this? its nature. once upon a time you soiled yourself. kids have toilet accidents in their pants. no big deal.

my kids nursery, when chops was toilet training, a few changes of clothes and extra pants and jobs a goodun. if she had a particularly horrid one then the knickers would be disposed of in the rubbish. with my blessing. just plain knickers from woolies. [dont anyone mention the ones that went through the wash] i must have thrown away loads of pairs as did nursery. but no fuss made. make a fuss and then youll have problems toilet training them.

and then as you get older you start having toilet accidents in your pants again.

so, what would you say if someone started cutting your clothes off you when youre older and not in control of your bowels or bladder?

you would be humiliated. so bad on you for being for the humilation of a small child.

poet123

Sounds very extreme to me. Surely distraction techniques should be employed to allow changing? People who are trained in childcare should not need to resort to cutting off clothes to change a soiled child.

pulliptears

Im a mum of 2, albeit much older kids now. I too would never consider cutting a childs clothes off them. There are other methods to placate a distressed toddler than hacking their underwear apart with a pair of scissors, and yes, had that been done to either of mine I would also be creating one hell of a stink (pardon the pun!)

Sponge

I can't believe the number of people at the start of this thread saying it's acceptable to have a distressed child's clothes cut off. I was getting more and more angry as I scrolled down the page. Thankfully, the sensible posts started to appear and I'd like to note my agreement with them.

vikingaero

choccywoccy wrote: »

we removed our son from his charity run (parent commitee run) village pre-school in Feb due to a horrific incident in which we had to contact ofsted over. They issued a welfare requirements notice as a result as they failed to meet requirments (safeguarding and welfare and organisation) They however remain open and the staff involved were never even disciplined..but thats another story.

We paid £230 at the start of the term for fees - he was also entitled to the full government funding vouchers which the setting claim back from the council for our son up until Easter. We already know we cannot have the value of the vouchers refunded and that the pre-school are entitled to keep this money if a child leaves, however we have written to the committee requesting they refund us the extra £230 and had no response at all. £65 of this was a "voluntary contribution" which was added onto the bill with no explanation as to what it was for - i did query it and was told that the nursery could not function without this - but the week after we took our son out they have dropped this anyway! :mad:

I never recieved a copy of terms & conditions or signed any contract - they were poor at keeping records - however i feel they have broken any aggreement with me to provide safe childcare for our son?? what should i do next? would small claims be good for this?

I thought the OP's post was a little weird at first. Why wouldn't the nursery refund the fees? Was the OP being unreasonable?

Then today we got a letter from one of our pre-schools regarding the summer play scheme. The letter states as part of the T&C's something along the lines of:

"Please note that we will be unable to refund fees paid if the scheme is oversubscibed.":eek:

So you send off your cheque and booking form. Then then tell you: "Sorry, we're full and no refunds!"

What is it with these crazy pre-school nurseries? Do they get Gary Cooper of GC's PC's to write their Terms and Conditions?

elainew

I'm not saying every poo accident the child gets their pants cut off . If you've ever had to change one you'll know there is different amounts and consistency ( can't beleive i'm writing that !!)
If its squashed everywhere and the child has it everywhere then the easiest and safest option for child, other children and staff is to quickly cut them off, clean child up and then comfort them. I know for one I wouldnt want my child bringing home pants covered in [EMAIL="!!!!"]!!!![/EMAIL] for me to wash-i would much rather they went in the bin !
I would object though if it was jeans or something--I'm talking about a 20p pair of knickers !!

elainew

Caroline73 wrote: »

Pre school workers aren't allowed to change the children? What if the parent was at work? They would have to leave the child sitting in faeces or urine until the parent got there?

I think this is true--a friend of my dd's had an accident at school and they phoned the parent to come and clean them up

Coupon-mad

Sponge wrote: »

I can't believe the number of people at the start of this thread saying it's acceptable to have a distressed child's clothes cut off. I was getting more and more angry as I scrolled down the page. Thankfully, the sensible posts started to appear and I'd like to note my agreement with them.

I agree. I have 4 children - 2 of whom were very difficult boys as toddlers - but I would never have approached them wielding a pair of scissors to cut their clothes off!

This sort of thing (and this is quite an extreme example IMHO) really can traumatise a child for years afterwards, believe me.

As an example, my eldest DS would point-blank refuse to wear an apron or overshirt for messy play when he started in reception class - he got absolutely hysterical about it and appeared to have a fear of school messy play/painting which he had not shown at home (his school teacher was lovely about it and let him do something else he preferred).

Long story short, I found out later that his pre-school private nursery had roughly held him down and forced his arms backwards into an overshirt when he didn't even want to paint. Another parent had told me her son had experienced the same rough treatment - and when I gently asked my son it all came pouring out and he was shaking and crying when explaining about it. :mad:

His hatred/fear of messy play and wearing aprons lasted for the first 3 years of primary school. It took the school teachers that long to help him to realise he wouldn't be forced into anything which upset him that much, but that painting could be fun.

So I think the traumatic memory of having their clothes cut off with scissors when they are already hysterical could easily stay with a sensitive child for years. It's unacceptable IMHO.

poet123

Children are much more sensitive than lots of people believe. One of my sons loved playgroup,then suddenly without warning he started screaming every morning and said he didnt want to go. I was bemused,no accidents,bullying etc,all his friends were there. Eventually,he managed to tell me that when it was his birthday they had put him in the centre of the circle and sung "Happy Birthday" to him!!!!! he hated being the centre of attention and thought they might do it again when playing a game etc. Who would have thought that?

So, wielding a pair of scissors and bearing down on a screaming prone toddler could easily traumatise some kids.