Tesco misprices and discussion thread 11

bylromarha

keztt1978 wrote: »

hi just come back from the tesco in stoke they had the tommie tippie closer to nature 3pk of bottles priced up as £2.44 a pack , they are normally £8 for a two pack! , the sel said that price and they were going through for that (we checked at customer services as well on the price) i ended up with four packs:)

Are these the new grey style packaging or the older blue box pls?

keztt1978

bylromarha wrote: »

Are these the new grey style packaging or the older blue box pls?

yes they are in the new grey style packaging

blackshoequeen_2

I bought a reduced item wich was stickered £1.95, but I was charged £2.99. I went to CS with my receipt to get the difference back. I asked if i qualified for double the diffrence back but the girl said no it only applied to prices on shelves. is this right? I'd like to know for next time, as this happens to me regularly in Tescos.:mad:

sfc_boy

blackshoequeen wrote: »

I bought a reduced item wich was stickered £1.95, but I was charged £2.99. I went to CS with my receipt to get the difference back. I asked if i qualified for double the diffrence back but the girl said no it only applied to prices on shelves. is this right? I'd like to know for next time, as this happens to me regularly in Tescos.:mad:

The Blue Board clearly says "on the shelf or on the product" so they fobbed you off. One CSA once told me that a wine barker (the things that hang down sticking out from the wine shelves) didn't count as it wasn't either on the shelf or on the product........

super_dad

Oh my god!!!!

Who is stupid enough not to be able to work out what double the difference is?

The big blue board is there... read it. how long do we need to keep repeating the same thing for???

If you get charged more than the advertised amount then you get back double the difference. If it doesn't happen then kick up a fuss and point to the blue sign. It's not rocket science.

heskpesk

super_dad wrote: »

Oh my god!!!!

Who is stupid enough not to be able to work out what double the difference is?

The big blue board is there... read it. how long do we need to keep repeating the same thing for???

If you get charged more than the advertised amount then you get back double the difference. If it doesn't happen then kick up a fuss and point to the blue sign. It's not rocket science.

Thank you for this constructive and sensitive response!!

ampersand

super_dad wrote: »

Oh my god!!!!

Who is stupid enough not to be able to work out what double the difference is?

The big blue board is there... read it. how long do we need to keep repeating the same thing for???

If you get charged more than the advertised amount then you get back double the difference. If it doesn't happen then kick up a fuss and point to the blue sign. It's not rocket science.

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18-10-2005, 3:27 PM #5 MSE Martin
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ampersand

heskpesk wrote: »

Thank you for this constructive and sensitive response!!

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18-10-2005, 3:27 PM #5 MSE Martin
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super_dad

seriously.. it's written everywhere.

"DTD" is double the difference... you get "DTD if you are charged more than the advertised price"... every other post is some pillock saying "so should I have got double the difference if I got charged 2p more than the advertised price for my lubricant.... would that have been 9p refunded?"

it's just frustrating when you get idiot after idiot who fail to understand the simplicity of such a rule. How do these guys get dressed in the morning?!

nikki02_2

super_dad wrote: »

seriously.. it's written everywhere.

"DTD" is double the difference... you get "DTD if you are charged more than the advertised price"... every other post is some pillock saying "so should I have got double the difference if I got charged 2p more than the advertised price for my lubricant.... would that have been 9p refunded?"

it's just frustrating when you get idiot after idiot who fail to understand the simplicity of such a rule. How do these guys get dressed in the morning?!

a little harsh I think.

Some people here are confident to stand their ground with CS and SA when confronting Tesco's policies, whilst other's need a bit more reassurance before they do so.

Yes, the policy is plastered all over the 'blue board', but from experience each SA has their own take on it. I don't see anything wrong with being doubly sure they're in the right before they ask for DTD back.