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Tesco misprices and discussion thread 11

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  • sinw
    sinw Posts: 7,771 Forumite
    It is wrong dtd is stated on the blue board behind cs. Maybe on the door of the cabinet so they can shut it out the way - press the case........
    SIMPLES!
  • Enterprise_1701C
    Enterprise_1701C Posts: 23,414 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    edited 1 March 2010 at 6:33PM
    Had the same problem a while ago - ended up writing to Mr T Managing Director(can't recall his name - somewhere on here!!) to complain, ended up with £20 vouchers which covered the purchase of equivalent phones in Argos sale - mine was of a lower value though. Would recommend complaint letter, but you will not get DTD on this especially if it was an out of date SEL.

    Just remembered his name - Sir Terry Leahy
    What is this life if, full of care, we have no time to stand and stare
  • jiji
    jiji Posts: 226 Forumite
    Jadey wrote: »
    My mother bought a set of twin phones today from Tesco for £74.?? and was charged £149.??. Basically the shop refused the DTD so my mother took the phones and went home to call customer services who told her it was at the managers discretion is this right. Can anyone please advise .
    Thanks in advance.
    Can you let me know the model make & barcode please . So can try later in Tesco. Thanks.
  • starrystarry
    starrystarry Posts: 2,481 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    30412929 wrote:
    Would recommend complaint letter, but you will not get DTD on this especially if it was an out of date SEL./QUOTE]

    Well I got DTD last year on an eighty quid phone that had an out of date SEL. There's loads of advice on earlier posts about how to insist on getting DTD. Worked for me, with only a short protest and a sour look from the customer service woman.
  • -MRS_T-
    -MRS_T- Posts: 2,033 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Jadey wrote: »
    My mother bought a set of twin phones today from Tesco for £74.?? and was charged £149.??. Basically the shop refused the DTD so my mother took the phones and went home to call customer services who told her it was at the managers discretion is this right. Can anyone please advise .
    Thanks in advance.

    Hi Jadey

    No you should have got dtd as it doesnt matter wether or not the shelf label is out of date or not.

    Tescos policy is if you get overcharged you get back dtd. No ifs or buts

    Phone again and complain or write a letter

    hth
  • Enterprise_1701C
    Enterprise_1701C Posts: 23,414 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    I spent about an hour trying to get a DTD for my phone - but no way were they going to budge, and belive me I've had some good DTDs in my time!
    What is this life if, full of care, we have no time to stand and stare
  • sinw
    sinw Posts: 7,771 Forumite
    Lloyd Grossman red & green thai curry £1.72p bogof - did not kick in £3.44p back.......
    SIMPLES!
  • Phil51
    Phil51 Posts: 786 Forumite
    Have'nt these sauces been recalled?
    Comping 2008 wins £4842 2009 wins £950.50 2010 Wins £140 2011 £0
  • sinw
    sinw Posts: 7,771 Forumite
    edited 2 March 2010 at 4:26PM
    Not these ones - just some flavours


    The product being recalled is:
    • Loyd Grossman Tomato and Chilli Pasta Sauce, 350g
    • Batch codes: 9316 and 9317
    • Best before end: May 2011
    • Packaging: Glass jar
    http://www.food.gov.uk/news/newsarchive/2010/feb/glass

    went another t's on way to gym, got 4 green 4 red l/g thai curry sauces all scanned full price = money bak product for nothing!!!!!!!!!!!


    Also Dove travel set marked £3 scanning £1 not misprice but nice lil gift xx
    SIMPLES!
  • *SmallFry*
    *SmallFry* Posts: 1,395 Forumite
    OH just got back from Tesco with a Flake easter egg, it scanned at 15p :eek: the receipt said Flake Praline so I think the same thing happened like the Wispa egg, it read the barcode of the individual bar and not the box barcode. The egg was 304g and the barcode 5034660517672. The box has a big egg and 3 flakes, 1 praline, 1 dipped and 1 original.
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