Tesco misprices and discussion thread 11

ben500

BFG wrote: »

It wouldn't [STRIKE]of [/STRIKE]have been a disaster to use wouldn't have correctly....lol.

Do you not think when correcting the punctuation, spelling or grammar of others it is important to be above reproach yourself?

FloFlo

dazascooby wrote: »

I work for tesco so i no whats what.
It is not a legal requirement for tesco to charge the price thats on the shelf. If something is on the label for £3.99 but goes threw the till at £7.99, the checkout opperater or team leader can refuse to sell you that produck at £3.99. This is because you have not made a contract until you have handed the money over and recieved a reciept.

But...
Tesco stores feel this is not the case, and that the customer should get the product for the price that is on the shelf, wether the offer is out of date or not.

If you buy something for 7.99 but later find out that it is really 3.99 you would complain.
but if you buy something at 3.99 but later find out that is it 7.99 you wouldnt say anything qwould you and you'd try and keep it quiet.

Not many stores or shops in the UK would do the same as Tesco.

It is a legal requirement to have clear and unambiguous pricing - I do hope you aren't a store manager with your lack of trading standards knowledge.:rotfl:

Hey_Dude

I was just going to post words to the effect of 'I'm sure Ben will be along and explain to you the error of your ways.......'

:rotfl:

It's an RnR reunion! Happy days.

Duder

paul.carter

dazascooby wrote: »

I work for tesco so i no whats what.

Best opening line ever. Now I see why this thread is back up the charts.

Just had a look at dazascooby's other post, looks like he's got a catch phrase.

Mouschka

Aside from the correct and relevant information posted by Ben and taxiphil, it is clear that DtD is a management device. Its purpose is to keep Senior Managers up to date with failure to charge the most competitive price for high volume products.
If DtD is given stores are required to report it to Regional Managers, this doesn't happen if a customer is refunded. Tesco change their prices far more often than most retailers and DtD is a way of punishing stores that don't keep things up to date.
If Tesco employees feel a need to come here and "explain" DtD please tell us something we don't already know !

bylromarha

Hey_Dude wrote: »

I was just going to post words to the effect of 'I'm sure Ben will be along and explain to you the error of your ways.......'

:rotfl:

It's an RnR reunion! Happy days.

Duder

Just need Constantine now - where are you Mrs Tesco?

thelurch

Damn it, beaten to the replies by Taxiphil, Ben, and the Dude! as usual.

I was itching to reply but then read the comments already posted!

Surely he meant to say that Tesco have no legal right to give you DtD, as that (and R&R) always seems/ed to be refused.

Funnily enough I've never had a team leader rush to the till just as Im paying and refuse to sell me something because they were concerned I might be overcharged! :rotfl:Nothing would ever be sold!

You might want to change your username to Doesntaveascooby?

Now where is Constantine?

best-of-the-best

sorry to ask you silly question, but i am just newbie does anybody will tell me what DTD mean?????

-MRS_T-

best-of-the-best wrote: »

sorry to ask you silly question, but i am just newbie does anybody will tell me what DTD mean?????

Double The Difference

ie if you are charged say £1 for a yoghurt in tesco but the sel (shelf edge label said 50p you would get double the difference back for the overcharge.

hope that makes sense

And welcome to mse :-)

hullight

best-of-the-best wrote: »

sorry to ask you silly question, but i am just newbie does anybody will tell me what DTD mean?????

Double the difference - get overcahrged instore and customer services will give you double what you were overcharged by back.