Bank Charges Financial Hardship Success Stories

Rainbowsky75

Hi,

I am thinking about reclaiming back unfair bank charges and was wondering if anyone could tell me how they refund you (providing you are successful), do they normally pay by cheque or put the money into your bank account? The reason i ask is that at the moment i am way over my agreed overdraft limit so if they refund the money into my account i probably won't have access to it.
Would appreciate any help with this.
Thanks
Ruth

natweststaffmember

Rainbowsky75 wrote: »

Hi,

I am thinking about reclaiming back unfair bank charges and was wondering if anyone could tell me how they refund you (providing you are successful), do they normally pay by cheque or put the money into your bank account? The reason i ask is that at the moment i am way over my agreed overdraft limit so if they refund the money into my account i probably won't have access to it.
Would appreciate any help with this.
Thanks
Ruth

It would be paid into the account where the charges have come from and thereby reduce any debt you would owe the bank.

karlyjunderwood

Hi All,

I started my bank reclaiming with the Halifax a few months ago first of all I received a letter saying it was being dealt with in the courts and then received a letter saying I was being offered £2037.00. I put the claim in for over £4000.00! Can anyone tell me does the money have to go straight into the bank account as Im in financial hardship and my account is £1700.00 over drawn!! so really I would only be left with £300!! Is it worth ringing them because they have only worked out my charges from october 2008 to august 2009!! Please can someone help!!! :-)))

natweststaffmember

karlyjunderwood wrote: »

Hi All,

I started my bank reclaiming with the Halifax a few months ago first of all I received a letter saying it was being dealt with in the courts and then received a letter saying I was being offered £2037.00. I put the claim in for over £4000.00! Can anyone tell me does the money have to go straight into the bank account as Im in financial hardship and my account is £1700.00 over drawn!! so really I would only be left with £300!! Is it worth ringing them because they have only worked out my charges from october 2008 to august 2009!! Please can someone help!!! :-)))

Can I ask when the period of financial hardship was? Did you lose a job last year or have reduced hours?

sammy1984-6

hi everyone, just wondered if you can reclaim down the hardship route for your charges with abbey national as they are a building society? thank you.

natweststaffmember

sammy1984-6 wrote: »

hi everyone, just wondered if you can reclaim down the hardship route for your charges with abbey national as they are a building society? thank you.

Tsk, they are a bank but they used to be a building society

big_al_1981

big_al_1981 wrote: »

thanks 4 that,wil do exactly that,as they havnt enclosed a inc. and exp. form cud u advise me how to get one,is there a particular one that most people on here use and if so cud u provide me with a link to it,ur help is greatly appreciated,thank you again.

got my final response yday from lloyds,grrrrrrr,after sending a inc. and exp.form the other week along with letters from creditors regarding missed,late payments,they hav decided that i am not a financial hardship case and ive to wait til the test case has finished before they can even consider my complaint,so now im going to put my complaint 2 the FOS,wot is it with lloyds,they r so stubborn it really annoys me,any advice wud be a gr8 help

natweststaffmember

big_al_1981 wrote: »

got my final response yday from lloyds,grrrrrrr,after sending a inc. and exp.form the other week along with letters from creditors regarding missed,late payments,they hav decided that i am not a financial hardship case and ive to wait til the test case has finished before they can even consider my complaint,so now im going to put my complaint 2 the FOS,wot is it with lloyds,they r so stubborn it really annoys me,any advice wud be a gr8 help

Have they given their reasoning for their decision because if you cannot argue against that then the FOS will agree with the bank.
Do you have priority debt arrears(mortgage/rent, council tax, utilities)?
Are they in arrears? Are you paying off the arrears?

David_HGV

natweststaffmember wrote: »

Have they explained the reason behind this? If they have can you post up and we can work on it, if need be and see if we can negotiate it up higher.

"Having reviewed your account carefully, I am satisfied that the fees were correctly applied. However, in view of your current financial circumstances, to hel you i would like to offer you a payment of £112 which ammounts to the fees debited to your account beteween March and August 2009"

Thank you in advance.

David

Mercyknight_2

I've just put in for financial hardship with Lloyds TSB. The guy agreed on the phone that I was in financial hardship and gave me a number to contact to arrange for all my outgoings to be reduced:

0800 917 78 04 - Does anyone know how this service works, apparently they aren't linked to Lloyds but will contact them on my behalf, apparently it is not an IVA, but will it effect my credit rating,

And secondly, and most importantly, he agreed to pass all my case over to the team dealing with bank charges, stating that I am in financial hardship and advised me that they will contact me within 5 working days...

Has anyone else gone down this process before?