New A+L inernet banking

mr_fishbulb

Had to use IE to get in but the download to microsoft money is totally stuffed.

Things like £16,000 cheques coming up when they should be £2. Not impressed!

this_here_giraffe_laughed

Frankly it's just as naff as the old system, not at all impressed!

wallet_2

cant get anywhere near the server - A&L IT pepes should be shot , or management for not staggering the advertising of it. Tkes me back to the days of screaming.net servers

And how do you get a normal print of your statement without a mega weighty MS Money

tanith

I seem to be alone in managing to log into the new system first time with no problem whatsoever... even managed to change my image for something nice... I do agree its annoying not being able to delete any of the people in my to pay list , its annoying as I have my brother in the list 3 times now for his different accounts and I never remember which is the one that I should use....

mancitychick

Well in my opinion it has made it even slower than it was before and I didn't think that was possible. It took me 5 mins to get to the image stage, then after getting through all that I click on my current a/c and after several clicks and several minutes of nothing I gave up. A&L internet banking is the reason I moved my main account to First Direct.

Jarlawuk

Didn't have a problem with mine, I like the new look - definately a lot better than the old site.

Dagobert

buses7675 wrote:

Also, it tries to identify your PC so that it knows it is you next time you log in. If you are logging in from a different PC it asks an extra security question

It's got nothing to do with being on a different PC - this is just how it's phrased for the general public. They check whether you are dialling in via the same IP number, which is only going to be the case if you are on broadband and if your provider gives you a static IP address.

Therefore login from a dial-up connection (or broadband with dynamic IP) will be assumed to be suspicious. Total nonsense- the same kind of nonsense approach as taken by TSB, see TSB online banking suspended.

jb478914 wrote:

Thanks to it not recognising my PC when I acessed it on Firefox

This is not a browser issue! See above!

People with dynamic IP address allocation will have to expect this kind of problem in the future. Not only does that hit the dial-up users but it also curbs the freedom for those who use internet banking for what it was originally designed for: banking from anywhere.

sloughflint

mr_fishbulb wrote:

Had to use IE to get in but the download to microsoft money is totally stuffed.

Things like £16,000 cheques coming up when they should be £2. Not impressed!

I got the same problem and you can't send them a secure email message like with some other banks. So we have to pay for a phone call to alert them of their inadequacies? I don't think so.

must_stop_digging

well its faster than yesterday but cant use egg money manager :mad:

buses7675

Hi All,

Dagobert wrote:

It's got nothing to do with being on a different PC - this is just how it's phrased for the general public. They check whether you are dialling in via the same IP number, which is only going to be the case if you are on broadband and if your provider gives you a static IP address.

Therefore login from a dial-up connection (or broadband with dynamic IP) will be assumed to be suspicious. Total nonsense- the same kind of nonsense approach as taken by TSB, see TSB online banking suspended.

I think you are very probably correct on this one, as without installing some sort of plug-in, there isn't any other way to really identify your PC, other than by IP. Strange thing is I am on Blueyonder 4MB Broadband, which although it does change IP (every few days I believe?), I logged on more than once yesterday, and even then it thought it was a different PC and again today! Just checked and my IP is the same both days!

Bit of a waste of time really, as lots of people use more than one internet connection to log on, thus different IPs, and of course as you said, dial up were you get a different IP every time!

Ah well!

Cheers

Steve