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Lightspeed Surveys (merged)

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  • Hi, I requested my voucher code 23rd August and it was emailed
    to me on September 8th. Not bad I think.....but now the wait begins
    for the actual vouchers to show up.
  • droopsnout
    droopsnout Posts: 3,620 Forumite
    Valued Opinions Pending List

    29 June 2006 Laundry Survey Pt.1 £1.00
    14 July 2006 Personal Finance £0.75
    27 July 2006 Financial Products £1.00
    03 Aug 2006 Laundry Survey Pt.2 £3.00
    08 Sept 2006 Shopping £1.50

    Total £7.25

    Not showing

    30 Aug 2006 Laundry Survey Pt.3 £3.00
    01 Sept 2006 Credit cards £0.50

    Total £3.50

    I have a balance on their site of £1.35.

    The owe me: £1.35 + £3.50 + £7.25 = £12.10


    There may be others, too, but this is what I can track. Since the end of August, I have been writing down all surveys that I have done with all companies, and also all points/rewards obtained with all other sites. I've had enough of them handing out casual assurances and hoping I'll forget ...
    Much of the social history of the Western world over the past three decades has involved replacing what worked with what sounded good. - Thomas Sowell, "Is Reality Optional?", 1993
  • I have been with them for about 2 years and I have always received them
  • Ordered mine on 8th September so I'll let you know.

    I'm hacked off with IPSOS - still waiting 3 weeks later!
  • AnnieH
    AnnieH Posts: 8,088 Forumite
    I have ordered my first voucher, but have been told I need a code. I'm waiting for the code so far, but haven't got anything as yet
  • I didn't receive my vouchers either. I contacted them via their website and this is the reply I got:

    "Dear Panellist,

    I am sorry to hear you have not received your reward or reward code.

    We have implemeneted a new system to ensure that your reward is with you as soon as possible, I would like to ask you to forward your query directly to our supplier through the link below:

    https://www.ovationincentives.co.uk/lightspeedpanel/contact.htm.

    Please note that you will be asked for your reward code when you fill in the form.

    If your query is regarding the fact that you have not received your reward code yet then you will need to fill in your transaction ID.

    In case you are not in possession of your transaction ID, we will be happy to send this to you by email.

    As the delay in receiving reward codes is most often due to email rejection or emails bouncing, in the meantime,

    please check your bulk mailbox and ensure that you have enough room in your inbox.

    To make sure you get your voucher, please add our incentive partner's e-mail address, lightspeed@calicado.net, to your list of trusted senders"



    I entered my link on the website given and was sent a 'Reward Code'

    You then have to go to anotheer site and choose which voucher you want. There's quite a good selection.

    I haven't received the voucher yet, but I only applied a few days ago.

    Hope that helps!

    Suzyxx
    The times they are a-changin' - Bob Dylan
  • Recieved mine,It took about 4 weeks.
    This is my 4th voucher so leave it another week before emailing them.
    As anybody else not been getting surveys lately from Lightspeed or is it just me?
  • MBN
    MBN Posts: 2,980 Forumite
    Ordered my vouchers at the end of August, and got some last Saturday, and the remaining ones this morning. Very happy.:j :j :j
    'Into every abyss I still bear the blessing of my affirmation' (Friedrich Nietzsche)
  • Ive had to email them regards not receiving mine - they replies stating that boots vouchers are the most popular and i should get them either today or tomorrow - if not email again.

    Been having problems with them recently re delivery of vouchers and waitnig weeks for my email with reward code.

    And yes - there are very few surveys at the moment
  • Been a week with out surveys for me
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