Orchid Dialler Discount

grasper

Edinburghlass wrote:

Glad everything is working for you. Its a common problem with 1899 so don't worry. Go back and sign up using a mobile number, once you get your confirmation email then go into your account and add your landline number and voila

Sorry didn't get back to thank you earlier as it was 48 hours before 1899 registered me. I changed to my home phone and all is well. Must lose a lot of customers with this technical hitch though?

Edinburghlass_2

the lass of edinburgh is great


Thank you grasper, you just made my day!

One day soon I will compile a thread with all the nuances of signing up for 18866/1899 and the problems that occur.

Nicholas

Edinburghlass wrote:

the lass of edinburgh is great


Thank you grasper, you just made my day!

One day soon I will compile a thread with all the nuances of signing up for 18866/1899 and the problems that occur.

Don't forget to add my problems with 18866 under 18866 now accept direct debits thread. Took 2 and half days to have my online account set up. All sorted now. Oh, and I have now ordered a V4 dialler off Orchid website.

Myron_2

So, if payment is by credit or debit card, it is now possible to change this to Direct Debit?

hansi

I couldn't find anything on their site about this.

Heinz

hansi wrote:

I couldn't find anything on their site about this.

Logon to your account.
Click on Your personal details
Click on Your payment details
Click on Change payment details (to pay by Direct Debit)

hansi

Thanks, I found that but when I filled in the details, it said to press the "Next" button after filling in the details, but there wasn't one shown. Help!

Heinz

hansi wrote:

Thanks, I found that but when I filled in the details, it said to press the "Next" button after filling in the details, but there wasn't one shown. Help!

Probably an error in setting the page up - try the 'Save changes' grey button at the bottom left of the page (under the The Direct Debit Guarantee box).

Nicholas

Ordered my Orchid V4 dialler online last Monday (bank holiday). Still had not received this morning, so I rang them up. Apparently it is due to be dispatched today. Man on phone was very apologetic about delay. I also mentioned about the free set up (was not going to bother but seeing as I had already invested 2p on a phone call). No trouble at all to take it out of the postroom and set up initial settings free of charge.

Reasonably impressed so far - will hold back final judgement until dialler arrives and works as advertised.

Nicholas

My Orchid dialler has been working as advertised (Orchid kindly set it up for me).

Today, I decided to change a couple of the settings using the CW client software, but am having trouble getting the dialler to dial home. The red light flashes on and off about 12 times and then stops. I have tried entering all the reset codes mentioned on page 18 of the advanced user guide, but to no avail.

Has anyone else had this problem, and if so, is the problem at Orchid, or is my dialler faulty?

I have e-mailed their support, but in the meantime thought I would see if any of you good people are clued up.