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Advice needed on problems after buying used car on Ebay.

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  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If it does go to court, I'd be VERY wary about what is written in these threads - there is a similar thread on the eBay board about a caravan, and the concerned party is not saying anything more on the subject at all, whether it is fact or opinion, so as not to possibly jeopardise themselves or any outcome.
    <--- Nothing to see here - move along --->
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The car was sold with 10 months valid MOT. All that mean is that when it was tested, it passed. That does not guarantee the condition 4,000 miles later.
    TS mean that them prosecuting the seller will not result in you getting your money back, which is correct. You would have to make a civil claim against the seller, which I doubt you would win. And even then you might not get your money back. You would simply be wasting more money.
    No free lunch, and no free laptop ;)
  • JK12345
    JK12345 Posts: 70 Forumite
    Email from Consumer Direct

    [FONT=&quot]Dear Ms *****[/FONT]

    [FONT=&quot]Thank you for your enquiry to Consumer Direct dated 12/3/09. Your reference number for this case is NE****** and should be quoted in all further correspondence regarding this case.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]Based on the information supplied within your email the key facts of the case appear to be as follows: You purchased a used car from a private seller via Ebay. The car was described as been mechanically sound, with no knocks or rattles and has been well maintained. You have developed faults with the steering rack, drive shafts, CV joints, there is damage to the windscreen and front lights. You have spoken to the seller who has offered to refund £80.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]You have a contract with the seller which is covered by the Sale of Goods Act 1979. When you purchase goods from a private seller you get rights that the goods are as described. If these goods are not as described then you would be entitled to one of the three things:[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]The goods as described,[/FONT]
    [FONT=&quot]The difference in cost between what was described and what you were supplied with, or[/FONT]
    [FONT=&quot]A refund[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]The next step would be to send the seller a letter by recorded delivery of which you keep a copy stating this and see how they respond. I have attached a template letter which may be of use to you.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]If you require any further advice or information about this case, please do not hesitate to contact Consumer Direct on 08454 04 05 06 quoting the case reference number.[/FONT]
    [FONT=&quot] [/FONT]
    [FONT=&quot]Thank you for your enquiry.[/FONT]


    [FONT=&quot]Dean[/FONT]
    [FONT=&quot]Consumer Direct[/FONT][FONT=&quot] North East[/FONT]
  • Pssst
    Pssst Posts: 4,803 Forumite
    Part of the Furniture 1,000 Posts
    Why on earth did you bother to polish this car if you realised it was in such a bad condition? Isn't that throwing good money after bad?
    You cant polish a turd and you cant make a silk purse out of a sows ear...
  • Pssst
    Pssst Posts: 4,803 Forumite
    Part of the Furniture 1,000 Posts
    macman wrote: »
    I hold out little hope for this matter being resolved amicably when the buyer says she received £925, and the seller says she paid £1,000!
    If they can't even agree on the sale price paid then they're not likely to agree on anything else!
    If someone has a grand in their pocket at present, i have a very nice used car for sale with one years MoT and it isnt a heap of junk either..!
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Pssst wrote: »
    If someone has a grand in their pocket at present, i have a very nice used car for sale with one years MoT and it isnt a heap of junk either..!


    But its ancient. Did they not use it in a Life on Mars? :)
  • goldspanners
    goldspanners Posts: 5,910 Forumite
    all the seller has to say when this gets to court is that the car was in a good condition when they sold it, due to thier limited mechanical knowledge they werent to know of any of the faults that developed after the sale.
    i really cant beleive how naieve the buyer is being about the bad condition of the dirty car with the chipped windscreen
    ...work permit granted!
  • goldspanners
    goldspanners Posts: 5,910 Forumite
    jk, in your own ad for the rover you state that the engine is really good, imagine i bought your car and then on the run home the head gasket blew, which is entirely possible on this engine its an common issue, and to have it repaired properly it would cost around £300 - £400 quid, would you quite gladly pay for the repair?

    also do you know that the mondeo you bought will continually cost you a fair bit as its a v6, it will be quite heavy on fuel,and also servicing will cost a bit more as it uses 2 more spark plugs than a normal 4 cylinder engine and are usually a nightmare to replace and also holds more engine oil than a 4 cylinder engine.
    ...work permit granted!
  • viktory
    viktory Posts: 7,635 Forumite
    JK12345 wrote: »
    Yeah the dreaded divorce period :-( not a nice time is it!
    Although sorry for your situation, am kind of releived that I'm not the only one who's bought a crap car lol

    On a brighter note for me. have just spoken to trading standards, and I do have a civil case, and if the car is deemed as unroadworthy, and depending on the extent of its unroadworthyness, they will take the the car and the criminal case, so even if I dont get my money back, the seller will be more careful when selling a dangerous car in future, so nobody ends up injured.jJxx


    I think you are telling porkie pies to try and scare the buyer into giving you a refund.

    I'd tell you to go whistle. Caveat emptor. Even more so as you test drove the car (and failed to notice a cracked windscreen and damaged steering rack :rolleyes: ) Be more careful next time you buy a second hand car. Try going to look at it in daylight.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    We're all good at giving out legal advice on here, usually completely conflicting. Like most people, I got my qualification over a few pints round the corner.
    I think it's time to stop posting on a public form, take legal advice, and take it from there.
    As an aside, regardless on legality though, anyone that stands behind Caveat Emptor needs to google karma.
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