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Play.com Fraud - warning
428 replies
122K views

4 posts
Morning all,
Just wanting to post a bit of a warning really.... I received an email last night from Play.com confirming my order for 5 items totalling £50-60.
I watching Gran Torino at the cinema at the time!
After calling my bank to block the card, the details of which are 'stored safely' by play.com, and attempting to call Play (they were shut), a quick google search uncovered a raft of matching incidents..... orders being placed on infrequently used accounts by people other than the true account holders.
I would like to point out I have not clicked through from a phishing email or followed any dodgy links, plus my cards have been kept safe so goodness knows how mine & other accounts have been compromised.
So someone is fraudulently accessing accounts & presumably making small which they hope will be missed.
What REALLY gets my goat - they had an incorrect billing address & claim not to store the CV2 card number.... so how the heck was the payment authorised in the first place???
The truly ridiculous thing is, these guys have totally got away with it: Play couldn't stop the order being shipped, the police aren't interested, I just claim the money back from the bank's fraud dept.... even though I have the damn delivery address for where these illegally obtained items are going!
So - please check your accounts people - don't get in the annoyed & seething state that I am currently in!
:mad:
Just wanting to post a bit of a warning really.... I received an email last night from Play.com confirming my order for 5 items totalling £50-60.
I watching Gran Torino at the cinema at the time!
After calling my bank to block the card, the details of which are 'stored safely' by play.com, and attempting to call Play (they were shut), a quick google search uncovered a raft of matching incidents..... orders being placed on infrequently used accounts by people other than the true account holders.
I would like to point out I have not clicked through from a phishing email or followed any dodgy links, plus my cards have been kept safe so goodness knows how mine & other accounts have been compromised.
So someone is fraudulently accessing accounts & presumably making small which they hope will be missed.
What REALLY gets my goat - they had an incorrect billing address & claim not to store the CV2 card number.... so how the heck was the payment authorised in the first place???
The truly ridiculous thing is, these guys have totally got away with it: Play couldn't stop the order being shipped, the police aren't interested, I just claim the money back from the bank's fraud dept.... even though I have the damn delivery address for where these illegally obtained items are going!
So - please check your accounts people - don't get in the annoyed & seething state that I am currently in!
:mad:
0
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Replies
How terrible this has happened to you.I would be seething too
Katie
48 down, 22 to go
Low carb, low oxalate Primal + dairy
From size 24 to 16 and now stuck...
How did you manage to do this? I've been trying to edit my card details as it won't let me delete them!!!:mad: It comes up with an error though when I try to put in made up card number etc!
My advice would be to do as others have said, if you use Play.com then scramble your details on your account or you may get an unwanted order in the future.
My card has expired 10/08 I think I may leave it that way in light of this post
All truth goes through three stages. First, it is ridiculed. Then, it is violently opposed. Finally, it is accepted as self-evident.
I couldn't find a way to remove my card details and I couldn't change the actual card number as it kept saying it was an invalid number so I've just changed the expiry date and it seemed to let me do that
2013: £134.96