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HSBC -Decline my transactions if I dont have the funds

123468

Comments

  • Jokaty82
    Jokaty82 Posts: 276 Forumite
    I don't really feel that was at all neccessary. I have just read this whole thread and while this is my first post have been reading forums for awhile.

    I am £1000's of pounds in debt, I regularly pay this back, but on top of this have lots of other outgoings as well as attempting to have a little of a life.

    I can see both sides of the story, however many solutions have been offered to you, but you feel the need to come back and comment and start getting insulting.

    Jay was merely pointing out that there are ways and means of doing things. Not once have you said you will look into these solutions?! Surely people are trying to help.

    I carefully budget each month using a spreadsheet, I have never ever once been charged by my bank. Whilst I agree the fees are stupidly high, why should you not take responsibility for your actions, you are spending money you dont have.

    I am not been nasty or insulting, but just think you need to look into the solutions offered.
    Is a sufferer of SAD, so don't blame me, blame the depressing English weather!!!
    :beer:
  • jay3_2
    jay3_2 Posts: 165 Forumite
    dirtydavey wrote: »
    :T:T Well done JAY! O I wish I could be more like you. You are my hero Jay!

    Rich Jay who owns a house, and saved for it. Who never gets into debt, or gets any charges.

    O JAY, you so cool!

    I see that you've run out of arguments then....
  • Jokaty82 wrote: »
    I don't really feel that was at all neccessary. I have just read this whole thread and while this is my first post have been reading forums for awhile.

    I am £1000's of pounds in debt, I regularly pay this back, but on top of this have lots of other outgoings as well as attempting to have a little of a life.

    I can see both sides of the story, however many solutions have been offered to you, but you feel the need to come back and comment and start getting insulting.

    Jay was merely pointing out that there are ways and means of doing things. Not once have you said you will look into these solutions?! Surely people are trying to help.

    I carefully budget each month using a spreadsheet, I have never ever once been charged by my bank. Whilst I agree the fees are stupidly high, why should you not take responsibility for your actions, you are spending money you dont have.

    I am not been nasty or insulting, but just think you need to look into the solutions offered.


    hi, i'm in a similar position as you, i will def take the idea from mioss marple, sounds like a good idea
  • debster369
    debster369 Posts: 57 Forumite
    KMW1976 wrote: »
    Thanks for the advice.
    Ive shopped around a bit and have found that Co-op, Natwest and Halifax all seem to have good accounts.
    In response to some of the more critical replies - I understand what you're saying but the amount I have gone overdrawn on most occasions is under £5 and more often not the reason for me going overdrawn is that the bank has taken fees (£25) from my account - not from my spending. Ive even called the bank an asked them to delay the charges for a day - they withdraw the charges on the 5th of the month and my pay goes in on the 6th. This results in a further £25 fee as they calculate me being overdrawn twice.
    HSBC have now said that they do not have the ability to decline transactions.
    To me it seems ridiculous that a global banking corporation are unable to do this.
    Oh well, I will just move banks.

    My first suggestion would be to call telephone banking and ask them to explain where your fees have been incurred. HSBC have a fair fees policy which means that they wouldn't charge you in the situation you describe therefor telephone banking should refund the charges for you. I suspect more likely is that you could find out you've been overdrawn by more than you realise as the system automatically waives fees if the account is overdrawn by less than £10. It also doesn't charge if it's been a charge that takes you overdrawn or if you are overdrawn infrequently (i.e. less than once every 6 months) and the amount you are charged will never be more than you have gone overdrawn.

    You can call them on 08457404404 which is charged at local rate though maybe someone on here will have a freephone number.


    I think the problem is you can please some of the people some of the time but you can't please all of the people all of the time. If you had a direct debit due out to pay your mortgage chances are you would prefer them to pay that than return it unpaid. If you ran out of petrol miles from home you would want your maestro payment at the petrol station to go through so that you can get home.
  • dirtydavey
    dirtydavey Posts: 63 Forumite
    jay3 wrote: »
    I see that you've run out of arguments then....

    No, I just have better things to do.

    I am on this web site posting in the post, as I have problems with the bank fees.

    I dont drive, so I dont go to froums about cars.

    Not sure why you post here?
  • jay3_2
    jay3_2 Posts: 165 Forumite
    dirtydavey wrote: »
    No, I just have better things to do.

    I am on this web site posting in the post, as I have problems with the bank fees.

    I dont drive, so I dont go to froums about cars.

    Not sure why you post here?

    "better things to do" - well, clearly this is not the case!

    I post here for lots of reasons to do with money and finance - after all, it's a money & finance forum.

    You're the one who tried to make this personal.
  • dlk
    dlk Posts: 260 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I can't remember a thread on here that has made my blood boil as much as this one!

    1. It's HSBC's fault if you withdraw money you don't have?! Yes they could decline your direct debit or standing order but then you'd get a returned item fee which is the same as the informal overdraft fee anyway AND possibly be charged from the company you were paying.

    2. The OP claims he has only been about 5 pounds overdrawn for most charges but if you're less than 10 pound over limit they won't charge you. You say you have you charged because a charge has taken you over the limit but they also don't charge on charges. If a charge takes you over your limit they don't charge a fee in this circumstance.

    3. When you open a bank account you are clearly told all the term & conditions and fees so how can you argue they aren't fair?! I might think a particular watch is overpriced so I don't buy it, I don't buy it and then say it's unfair that they have charged me the price they have quoted.

    I genuinely don't understand why some people think a bank should manage there money for them. You don't ask tesco to choose your shopping for you!
    They simply provide a service and if you don't want that service then don't have it. Simply open a basic bank account with no debit cards, overdrafts etc and don't use the service that they provide.
  • dlk
    dlk Posts: 260 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Oh and with regards to Dirtydaveys (you'd have to check your account every hour comment). In HSBC's case they don't charge if you go overdrawn, only if you are overdrawn at the end of the day. Therefore simply check your balance at the end of the day and you can transfer money into the account as long as you beat their 23.45 cut off time.
  • HSBC are somehow losing the plot,they are too rigid for my liking.They wont even let you get money out if you dont have your cheque book. I wanted to get 800pounds the other day and I was told I had to get my chequebook but I ve got my card and you can ask me any question and even request for my pin to authorise it. They refused outrightly,I just went to their computer and tranfered the money to Natwest and got the cash on the counter.

    I have had a terrible time over the years with HSBC & totally agree with them losing the plot!

    Today after two weeks of sorting my finances, I went to my HSBC branch to pay a £5 'giro payment on a debt, so I gave the cashier my card ( I only have an ATM card, no cheque book) & asked her to take the £5 from my account to pay the payment. She asked for my cheque book, which I said I don't have then told me I had to go out side to the ATM, withdraw the cash, comeback and pay it over the counter! I told her I didn't want to have to withdraw £10 (as I'm sticking to a strict budget) she asked why!! After sometime saying this was ridiculous she suggested I go outside withdraw the £10, come back inside & queue again! pay my £5 and deposite my other £5 back into my account! As it was almost school time I couldn't be bothered to argue!

    I really, really hate my bank!!:mad:
    LBM 17/02/09 Pround to be dealing with my Debts Mortgage [strike]£12061.80[/strike] £11820 MFW No 291 (OP £90.00) (March £21.57) SPA loan £25000 CCJ £4187.81 Interum Justica £2000 Council [strike]£94[/strike] £73 Incasso [strike]£85.33[/strike] £80.33 Mum [strike]£825[/strike] £800 & [strike]£38[/strike] £18 Friend [strike]£79[/strike] £49 Virtual Sealed Pot #049 £70 Sealed Pot Challenge No 645 NSD 3/22
  • I am a customer with HSBC and have an account with a solo card. This does not stop HSBC allowing you to go overdrawn I have incurred several charges where they have allowed dd to go out when there were insufficent funds in the account. I have rang them and enquired as to why they still allow these dd to go through on an account that is not suppose to have an overdraft facitity and they explained that even if they refused the dd to go out they would then charge me for returning a dd so u can't win either way with them.
    Nothing to report:p
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