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Approved food general discussion part deux

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  • Fratton
    Fratton Posts: 132 Forumite
    Mistymaid wrote: »
    Well I still haven't even had my order processed.


    I placed an order on Tuesday night and it still hasn't been processed either. My last order came within 48hrs so I think there must be a problem at AF.
  • Mistymaid
    Mistymaid Posts: 412 Forumite
    Do you mean last Tuesday, Fratton?

    I figure you must but since others have had orders placed and delivered since then I think you must be right and there is a glitch in the system somewhere?
  • Mistymaid
    Mistymaid Posts: 412 Forumite
    Stilll no reply on the phone number either, or the warehouse phone number ... both are just ringing out.
  • dawn1
    dawn1 Posts: 365 Forumite
    i placed an order last wednesday ,and it was delivered yesterday
    AMAZON SELLERS CLUB member 0066
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  • Mistymaid
    Mistymaid Posts: 412 Forumite
    Hmm, it seems it may have gone a bit higgledy piggeldy again.

    I do usually get a despatch notification, or at least the items I've ordered disappear from my basket when they have been packed, but this time - zilch - so I'm having to presume it's not been picked yet.
    Still, it is only 3 days since I ordered it, so maybe it's me being slightly tempremental since I seem to have hassle with everything these days!
  • Mistymaid
    Mistymaid Posts: 412 Forumite
    Panic over ... Dan's been in touch. Apparently Rachel has been away for a few days and it's left them a bit shorthanded.
    Fratton - Dan says he will be contacting you.
  • Mistymaid
    Mistymaid Posts: 412 Forumite
    Message to dan - hang up your phone, i can't use mine until you do!
  • Approved_Food
    Approved_Food Posts: 215 Organisation Representative
    Mistymaid wrote: »
    Panic over ... Dan's been in touch. Apparently Rachel has been away for a few days and it's left them a bit shorthanded.
    Fratton - Dan says he will be contacting you.

    Ive sent a message to Fratton

    Any one else who has a problem give me a call on 07881621603

    Cheers Dan
    Official Company Representative
    I am the official company representative of Approved Food. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Fratton
    Fratton Posts: 132 Forumite
    Thanks Mistymaid.

    Thanks for message Dan, I've sent you an email.
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