Help PLS... Talkworld gone BUST??? merged

zap_2

This is my 1st post so pls bear with me!

I have sent in a cashback claim in november 05, called and recieved confirmation

had a couple of suggested times as to when i will receive the cashback cheque, but still nothing!

I have been trying to call them, but always no answer or engaged, and have emailed.

i have full details of the people i spoke to, and sent the claim by recoreded delivery.

What can i do? The cash back is quite a sizable £330!

any suggestions welcome

thanks in advance.

Anon

They were updating offers in January. Try the sales line as that will be well staffed (they normally are!)

Anon

AP

If you want to ring them, ring 01277 261700 instead of the 0871 number advertised.

zap_2

Thanx 4 the replys

i have been trying to call them on the 01277 261700 or 0871 numbers but they r either engaged or no one answers, have been trying 4 about a week!

does anyone know of other numbers or other ways i can get through with out going to Brentwood! _pale_

any help appreicated

rafiul

Hi,
I've been having exactly the same problems as you. They owe me 510 (Pounds). What can we do? They don't answer the phones.

Micky

Write to them:

Talkworld Online Ltd
Sovereign House
153 High Street
Brentwood
Essex
CM14 4SD

recorded delivery.

TREVORCOLMAN

With a letter stating "7 DAYS BEFORE LEGAL ACTION".

Reestit_Mutton

rafiul wrote:

Hi,
I've been having exactly the same problems as you. They owe me 510 (Pounds). What can we do? They don't answer the phones.

This is a rare public outing for me, but I feel that the issue at hand is serious enough to warrant a comment about my own experience with this company.

I have to say that I don't think the omens are good with this one.

I have a couple of basic rules which I follow on my site, one of which is that nothing gets listed unless I am in full receipt of cashback t&cs and schedules and I can establish an open channel of communication with someone in the company. It's not, by any means, guaranteed to weed out all the bad'uns in the industry but, in this instance, it was responsible for the absence of Talkworld from my site.

Talkworld's website sent me round in circles with its apparent lack of information regarding the cashback terms and schedules and FOUR emails to TWO separate Talkworld email addresses over a 6 week period (mid December 2005 - end of Januray 2006) resulted in ZERO response.

Now...it's one thing to fob off your customers. However, to repeatedly ignore someone who is capable of promoting your products (and, given the relevant information, willing to do so) is a clear sign that all is not well within the company.

I do hope that I'm wrong but it looks to me as if the writing may be on the wall.

Reestit Mutton

stuwilky

Micky wrote:

Write to them:

Talkworld Online Ltd
Sovereign House
153 High Street
Brentwood
Essex
CM14 4SD

recorded delivery.

Tried that, not in to receive it. Is it worth paying the £50 court fee if they have disappeared?

priyauk

They are really cheats.. I have been speaking to them for the last 4 weeks. Till feb 02 they were saving cheque has been despatched, lost in the post and all sorts of lies..

After that I have tried phoning/emailing/ threatning them legal action, no response whatsoever.

I checked with the companies house, they have dissolved one other company called "TALKWORLD WEBSITE LIMITED" on 31st jan 2006.

We shouldn't allow these conmen to start a new company

Micky

stuwilky wrote:

Tried that, not in to receive it. Is it worth paying the £50 court fee if they have disappeared?

I can't answer that.

Have you contacted the 'phone company and explained the situation? If the contract was similar to e2save etc, then Talkworld were acting as the 'phone companies agents, I don't know if that's been successfully tried elsewhere.