Arrears. Be aware be very aware.

TARGEN

My son came to live with me in May 2008..leaving two daughters with my ex wife. she phoned the csa and informed them of this at the time. I wrote to them also.Over the following 6 months and 10 phone calls by myself they have consistently denied recieving either communication..and have assessed my arrears to include my paying for my son while hes been with me...only in February this year did the person at the other end of the phone (the 11th ive spoken to!!)state that my exwifes phone call is clearly marked on their system..all the others have denied it!!!they still havent reassessed my arrears , however!!last month , despite assuring me they would take £100 in my DEO towards arrears , they took £480....leaving me no option but to miss a mortgage payment...to Northern Rock!!Their error could see me and my son homeless...

TARGEN

Mr_Green_Genes wrote: »

As an aside, I used to call them "little elves" but it never really caught on and someone got very irate about it so I changed to gestapo. I've noticed a few people doing the same so it must have struck a chord. This is the first comment I've noticed on the word gestapo.

Whenever Ive called them to query their calculations they invariably resort to saying that they are only "following orders".......an excuse that became unacceptable at Nuremburg in 1945........

heretodaygonetomorrow_2

Hi all I'm new to here but may i say just read through all the threads and some interesting reading.

I sympathize with a lot of the pwc cases as i went through all this and the ignorance off some of the staff at the csa offices.

I payed my ex till my son reached 16 as i thought this was the age you stopped paying,this was through a mutual agreement.

Then out of the blue a letter from them the C.S.A. you owe us £12600 you can imagine, and we will be taking £706 p/m by DOE no explanation no have you got family no nothing.

After hundreds of calls letters emails 9 months of hell and luckily the help of my mp i got half sorted.

See my so called ex told them that i haven't payed a penny but because i never got any proof i have to pay it all again,when i questioned the amount and asked for a brake down it went up to £14800 how.

so having £1400 p/m to live on and paying 706 to csa 500 rent 360 bank loan and bringing up 3 more children food,clothes,and daily living it doesn't take a mathemagician to work out i cant do it.

This is a establishment telling me that gas electric and water is a luxury i said maybe in Africa but not here we don't live in a third world country.

I just think they need to contact people before they take any money from anybody and if we have to pay it back ye but at amount people can afford without peoples life's been ruined and other liefs been separated through stress arguing and bills not been able to be payed,or people having to quit there jobs because they better off with state benefits,but who wants to bring up kids like that not me.

marteque

billytsoul wrote: »

It should be pointed out that the paying back of arrears in a two year timescale is csa timescale-theres no law which says you have to pay it back in a specified length of time, as long as its reasonable

I have just been hit with a letter stating that my arrears (7K) are not being paid off quick enough.

in Jan 2009 I received a agreement stating how much maintainance + arrears was required each week.

I have made every payment as directed by the csa.

When I contacted them today about the impending LO they said that the arrears must be paid with 2 years otherwise bailfiifs, house reposetion etc would be enforced.

Anyone else had this treatment

kelloggs36

It is very common at the moment as their steer is to recover all debt over that 2 year period - not much you can do about it really, but I wonder in all honesty how much more they have ever got by taking parallel action.

Ambera_2

marteque wrote: »

I have just been hit with a letter stating that my arrears (7K) are not being paid off quick enough.

in Jan 2009 I received a agreement stating how much maintainance + arrears was required each week.

I have made every payment as directed by the csa.

When I contacted them today about the impending LO they said that the arrears must be paid with 2 years otherwise bailfiifs, house reposetion etc would be enforced.

Anyone else had this treatment

I've got that at the moment and now a summons. I'm on £92 a week, having lost my home ,£50k job and some time u/e for first time since leaving school in 1979. I have offered them £10 a week plus my assessment. I've been told that I cant pay it back fast enough... even though the money I owe is at worst £1500 and probably nothing. They claim several thousand is owed.

I'm presently trying to resolve this as the arrears were predated. I have an account breakdown which is incorrect, but the summons is for a different amount then they have calculated themselves. In fact since December I have had around 10 different assessments of alleged arrears! I can't get anyone from CSA to accept ownership of the case. It's a different department from another town in the Uk the next time they communicate and everything discussed previously is ignored, lost, or better still, can't read the writing of last person's involvement.

I also went bankrupt, but that doesn't make any difference.

It worries me that even if paid, this situation could resurface at any point.

Hawkmoon69

Hello all of you once again.
Update:- I have managed to get my MP involved. I took some time but with him on the case CSA have moved their !!!!!! and finaly after about 3yrs of asking they have sent out accounts breakdown.
Now I originaly said I owed 7k arrears but I couldnt see how I still owed 4k after nearly 5yrs of paying but since getting the a/c breakdown I have found the flaw.
My 1st ex came off the csa books (and I was paying her cash) so she could get it 3weeks earlier than csa was giving. My 2nd ex then puts in her claim. CSA assess me on one child and come up with £103/wk I call them and ask how Im meant to pay my 1st ex and am told they aint on the books so we don't count them. My 2nd ex then puts in claim but while waiting for CSA to get things in order I acrue arrears in both cases. Neither ex's would sign a receipt so I dont pay em.
So last week I'm talking to a resolution officer and tell him I was originaly wrongly assessed because I had three kids so they should have taken this into account at assessment when he says it's my own fault for not asking CSA to count them in the assessment!!!!!! I remember calling them at that time in 2004 and saying I couldn't afford 103/week and then to pay another 62/week on top for other two kids. They say my other two don't count cos they aint on the system and the 103 stands. My resolution officer said they did not have to legally tell me my rights and because it's way of of date now basically it's tuff !!!!!.
So I get a new payment schedule through the door yesterday and would you believe the payments have gone up.
I love my partner and all my kids but this is pushing me to the tip. When it sank in what they have done, I couldn't help but cry. I'm in limbo no one I talk to at the agency listens.
Taliban is a righteous name for them. As far as they are concerned they are right and I am wrong full stop.

pd001

Hawkmoon69 wrote: »

Hello all of you once again.
Update:- I have managed to get my MP involved. I took some time but with him on the case CSA have moved their !!!!!! and finaly after about 3yrs of asking they have sent out accounts breakdown.
Now I originaly said I owed 7k arrears but I couldnt see how I still owed 4k after nearly 5yrs of paying but since getting the a/c breakdown I have found the flaw.
My 1st ex came off the csa books (and I was paying her cash) so she could get it 3weeks earlier than csa was giving. My 2nd ex then puts in her claim. CSA assess me on one child and come up with £103/wk I call them and ask how Im meant to pay my 1st ex and am told they aint on the books so we don't count them. My 2nd ex then puts in claim but while waiting for CSA to get things in order I acrue arrears in both cases. Neither ex's would sign a receipt so I dont pay em.
So last week I'm talking to a resolution officer and tell him I was originaly wrongly assessed because I had three kids so they should have taken this into account at assessment when he says it's my own fault for not asking CSA to count them in the assessment!!!!!! I remember calling them at that time in 2004 and saying I couldn't afford 103/week and then to pay another 62/week on top for other two kids. They say my other two don't count cos they aint on the system and the 103 stands. My resolution officer said they did not have to legally tell me my rights and because it's way of of date now basically it's tuff !!!!!.
So I get a new payment schedule through the door yesterday and would you believe the payments have gone up.
I love my partner and all my kids but this is pushing me to the tip. When it sank in what they have done, I couldn't help but cry. I'm in limbo no one I talk to at the agency listens.
Taliban is a righteous name for them. As far as they are concerned they are right and I am wrong full stop.

No! No! No! No!

Stop phoning them...Now!
Make yourself a promise to never ever phone them again

Only ever deal with them in writing!
Send your letters by recorded delivery every time you write to them!
Keep the recorded delivery slip and check on the royal mail website to ensure that your letter has been delivered!
Build a paper file!
Don't lose any letters..yours or theirs!

And as for cash payments....
Not ever!!
Unless properly documented

bdt1

Sorry I haven't read the full thread, but have you requested an appeal or even an out of time appeal? If you have a full and final response from the CSA in connection with your complaint then you can take it to ICE, but they are apparently bogged down at the moment - we are all in the same boat , but I sympathise I too have been reduced to tears many a time throught the CSA.

Hawkmoon69

Oh! an out of time appeal sounds like what I may need. Thank you. Should I write to my resolution guy and ask for that? do I send everything to him now? should I also send a copy to my MP?