McAfee says Ii'm not protected ....

aliEnRIK

top_drawer wrote: »

but the list I get to choose which ones to fix doesnt have them on the list ....

ok ~ leave that part

top_drawer_2

aliEnRIK wrote: »

jen. Running THAT file will auto update malwarebytes
So open Malwarebytes and goto UPDATE ~ the definition file there SHOULD now say ~ 1778
If it DOES, then run another FULL scan

well now Mal icon says when clicked on .... "The database you are using is not supported by this version of Malware. Download the latest version of the programme"

Jen

DCFC79

Wish i could help top drawer but i havent experienced this to help you out, hopefully there will be someone else around to help you

colinw

top_drawer wrote: »

well now Mal icon says when clicked on .... "The database you are using is not supported by this version of Malware. Download the latest version of the programme"

Jen

Do you have the original disks for the laptop. It might be best to cut your losses and back up any files you want to keep. Then load the laptop from the original disks. It can be a real pain to get rid of multiple virus even for full time IT staff.

top_drawer_2

I bought it from Dell fully loaded up.... I havent thrown anything out as far as I know ...

Jen

aliEnRIK

Download the program again (same link)
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Im assuming its been updated since

The one you have is WELL behind (Which I dont understand)

top_drawer_2

:beer::beer::beer::beer:well now I have the latest database version!!!!!!!!!!!!!!!!!!!!!!!!!!:beer::beer::beer:

aliEnRIK

(phew)

Go for that FULL scan now please Jen

aliEnRIK

Just realised your in Lancs. Anywhere near Leyland?

JesaRose

This McAfee problem seems common now - I installed it fresh on my OHs PC and it came up straight away unprotected. It does it almost every single day on mine too. I am dealing with it and going to unleash my wrath on McAfee for not providing the service for which they are charging and get my money back if I can