Orchid V4, V4+ Programing Tool Support

Heinz

I think it's time to consider the clear all Carrier Codes and Routing Codes and start again fix.

**#0000*2222*6

**#0000*1111*6

You program is now quite simple so, with your experience, should not take you more than a few minutes to formulate using Kevin's Excel spreadsheet (I'd even recommend this action for someone having to use a DTMF keypad manual entry system).

Then, you could print out your program so making later alterations or additions would be simple.

shilcor

Heinz wrote: »

I think it's time to consider the clear all Carrier Codes and Routing Codes and start again fix.

**#0000*2222*6

**#0000*1111*6

You program is now quite simple so, with your experience, should not take you more than a few minutes to formulate using Kevin's Excel spreadsheet (I'd even recommend this action for someone having to use a DTMF keypad manual entry system).

Then, you could print out your program so making later alterations or additions would be simple.

I think you may be right. As you say, my routing requirements are now pretty simple and really just amount to routing calls to mobiles via either 18185 or 1899 and ensuring my SMS phones to work properly using the 121 prefix to their provider number. Do you know if there's a more "advanced" manual programming guide for the V4 because the one I have is Version 1.4.1 and called V4 and V4 Plus Single Line Dialer - Product Information and Manual Programming Guide. Some of the explanations of things like routing code attributes are a bit vague, but maybe that's all they ever produced. The links to orchid-electronics.com in the guide that I have send me to a site that doesn't mention dialers at all so doesn't look like there's anywhere to download stuff for the dialer any more.

shilcor

shilcor wrote: »

I think you may be right. As you say, my routing requirements are now pretty simple and really just amount to routing calls to mobiles via either 18185 or 1899 and ensuring my SMS phones to work properly using the 121 prefix to their provider number.

I took the plunge and wiped the Routing and Carrier tables, then re-programmed them both manually with one of my DECT phones after writing my own simplified version of the spreadsheet as a reference. I only really need two carrier codes (1899 and 18185) for calls to mobiles but I added an extra one to use for playing around with the translate feature. I have a couple of Sipgate local numbers because my broadband router supports regular phones to be used for VoIP. I have a fax machine attached to one of the router ports and a cordless base station attached to the other one. That gives me two extra local phone lines to play with for testing so I used a spare routing table location, first to bar one of my Sipgate numbers, then to translate "118" to call one of them and both features did exactly what they should so I'm now happy that I have my dialer working as I want it to.
Thanks yet again to Heinz for his help and suggestions.

dosh

bungle82 wrote: »

Hello

I have two Orchid diallers that are free to a good home. One is the V4 Plus mains-backup one - I can't find the mains adaptor at the moment, but if I do you can have that as well. The other has the model number "DSD4" on the back - this is not a mains-backup model, but if I recall correctly it is the standard V4. I don't have any instructions for either unit.

If you would like either of them, please PM me with your postal address.

Bungle82

Received the DSD4, its now up and running.

Many thanks.

RatAtAt

My new computer has Office 2010 Pro Plus with Excel 2010, but if I use that to open the Orchid Spreadsheet it comes up in 'Compatibility Mode' and offers to convert to the latest standard. But if I do that it comes up with cautions that I don't understand.

How is anyone else getting on with Excel 2010 in this connection, and what is the best course of action please?

csj_2

In reply to RatAtAt's question about Excel 2010, I have Excel 2010 on my PC and, although I normally use excel 2002 (running on the same PC, I just tried Excel 2010 for curiosity and found it to work normally with no mention of compatibility mode.

csj_2

I have been using Kevin Lawry's excellent spreadsheet for quite some time now with my Orchid dialler but I would look to make sure that I have everything set correctly for those of us using 18185 and BT as CPS rather than Primus (which, if I remember
correctly is what this spreadsheet is designed for).

At present I have already changed the following:

1. On the config tab, I've changed the Com Port to that of my own modem.

2. On the Main tab I have changed the times so that:
the Weekday Start Hour is 07 (cell C17) - based on BT's definition of daytime

3. On the Main tab I've changed the Area Code to mine.

Could somebody please tell me if there is anything else that I need to change so that my daytime calls go through 18185 and the evening and weekend calls through BT. I'm primarily concerned with just calling other UK landlines and occasional mobile numbers.

Many thanks

Heinz

csj wrote: »

At present I have already changed the following:

2. On the Main tab I have changed the times so that:
the Weekday Start Hour is 07 (cell C17) - based on BT's definition of daytime

Could somebody please tell me if there is anything else that I need to change so that my daytime calls go through 18185 and the evening and weekend calls through BT. I'm primarily concerned with just calling other UK landlines and occasional mobile numbers.

Just the changing of cell C19 to 19 (7pm) so you don't get caught for BT's prices for calls between 6pm and 7pm on weekdays.

shilcor

csj wrote: »

I have been using Kevin Lawry's excellent spreadsheet for quite some time now with my Orchid dialler but I would look to make sure that I have everything set correctly for those of us using 18185 and BT as CPS

Until recently I also used the same combination as you, namely 18185 for daytime landline calls and 1899 or 18185 for calls to mobiles but when my current 12 month BT package ended I decided to opt for paying my BT line rental up front for 12 months (£120) and switched to their Unlimited Anytime tariff for £4.90 per month (free for the first 3 months). I figured that by the time I was paying for 18185 connection charges (which have gradually crept up to 5p per call) and then the call costs of calls to 0845/0870 numbers it was actually cheaper to simply use 18185 or 1899 for mobiles and BT for everything else. You can also send 200 free SMS texts a month which is handy if you happen have a compatible phone. Obviously depends on your daytime call volumes and how may 0845/0870 calls you make but might be worth considering.

csj_2

Thanks Heinz and Shilcor.