PPI Reclaiming Discussion part 4

di3004

odyysey wrote: »

Thanks for the reply!

It does actually say on the letter I received from Loyds TSB that they will action the refund to me as soon as they receive the accepteance sheets from me.

It's a good point about the backlogs, I may give them another couple of weeks and then get on the phone to them.

Thanks again.

Fingers crossed that you will not be waiting too long now odyysey.;)

pinknico

bathgatebuyer wrote: »

Well, another wee update to say still no cheque from Sainsburys nearly two and a half months after the FOS advised thy would be contacting me with a settlement. More than a bit cheesed off about this as it's been over 2 years now, and I really had though it would all be sorted by the end of this year, but I really can't see that happening now.

It feels like nothing but lies and excuses all the time.

hello bathgatebuyer, nice to see you. What have the FOS said about the delays?

odyysey

bathgatebuyer wrote: »

Well, another wee update to say still no cheque from Sainsburys nearly two and a half months after the FOS advised thy would be contacting me with a settlement. More than a bit cheesed off about this as it's been over 2 years now, and I really had though it would all be sorted by the end of this year, but I really can't see that happening now.

It feels like nothing but lies and excuses all the time.

Bloody hell, thats ridiculous!

Is the two years starting from when u submitted a claim to them or from when they offered you the refund? Surely the FOS would take harsher steps against them now and demand your money be refunded back to you ASAP?

Lorraine_Davies_2

Have had ppi since 1999 and have successfully claimed back PPI payments from 2003 – 2009 from MBNA who took over my CC from Alliance & Leicester so I thought I would try and claim back the previous years from 1999 to 2002 from Alliance & Leicester and have received the following response from my first letter from them:

‘I would like to take this opportunity to advise that under the statue of limitations we do not hold records for longer than six years. As such I am unable to access any records regarding these payments and cannot agree to reimburse you with the premiums paid for the PPI.’

Could anyone advise me? Should I ignore this letter and send the second stage letter, if so what should I say.

Thanks so much for your help.

toolittletoolate

toolittletoolate wrote: »

Hello Everyone

I havent been on here for some time, but always reading new topics, i have sent off the 1st template letters to egg, natwest, A&L & in the process of sending a few more, we have had a few credit cards over the years & all have had PPI added, we did cancel the natwest & A&L PPI a few months back after realising what it was! & hoping now to hear something,
We also took out a Natwest loan 2 years ago which is still currently running, at the time we refused the PPI & we were told that 2% had been added to the loan beacuse we never took out the PPI, i wonder whether we could claim this back too?? the loan is still ongoing at the moment with approx £3000 or just under left to pay, has anyone else had this done before?
Thank you

just an update, recieved a full refund from egg plus 8% for my credit card PPI, wasnt a great lot £128.00 but really pleased as the balance was never very much & was paid off in a few months :beer:

amersall

toolittletoolate wrote: »

just an update, recieved a full refund from egg plus 8% for my credit card PPI, wasnt a great lot £128.00 but really pleased as the balance was never very much & was paid off in a few months :beer:

:j:jwell done to you:money:

amersall

Lorraine_Davies wrote: »

Have had ppi since 1999 and have successfully claimed back PPI payments from 2003 – 2009 from MBNA who took over my CC from Alliance & Leicester so I thought I would try and claim back the previous years from 1999 to 2002 from Alliance & Leicester and have received the following response from my first letter from them:

‘I would like to take this opportunity to advise that under the statue of limitations we do not hold records for longer than six years. As such I am unable to access any records regarding these payments and cannot agree to reimburse you with the premiums paid for the PPI.’

Could anyone advise me? Should I ignore this letter and send the second stage letter, if so what should I say.

Thanks so much for your help.

hi there, claims have ben won going back a great number of years, last week i won ppi on a loan from 95 and someone on here won a credit card from over 20 years ago!! i think you need to go to fscs with this, but i am not too sure as mine was paid back after the first letter. someone will be along soon who will let you know what the next stage will be.sorry i cannot be more help

woodymeg

amersall wrote: »

hi there, claims have ben won going back a great number of years, last week i won ppi on a loan from 95 and someone on here won a credit card from over 20 years ago!! i think you need to go to fscs with this, but i am not too sure as mine was paid back after the first letter. someone will be along soon who will let you know what the next stage will be.sorry i cannot be more help

Hi could i ask is there an actual law stating can only go back six years on claiming PPI that companies that can throw at me if i request this.;)

marshallka

Lorraine_Davies wrote: »

Have had ppi since 1999 and have successfully claimed back PPI payments from 2003 – 2009 from MBNA who took over my CC from Alliance & Leicester so I thought I would try and claim back the previous years from 1999 to 2002 from Alliance & Leicester and have received the following response from my first letter from them:

‘I would like to take this opportunity to advise that under the statue of limitations we do not hold records for longer than six years. As such I am unable to access any records regarding these payments and cannot agree to reimburse you with the premiums paid for the PPI.’

Could anyone advise me? Should I ignore this letter and send the second stage letter, if so what should I say.

Thanks so much for your help.

You can try sending a second letter. Do you hold any information for this account as they are stating they do not. I had a complaint with FOS for 4 bank loans and the furthest back was 1997. However, because i had the agreement and they did not have any other information on their systems to the older loan FOS could do nothing. The agreement was not enough for this one for me. They needed the details of what I settled etc as i settled early. I would certainly give it a go though as you may get lucky.

marshallka

woodymeg wrote: »

Hi could i ask is there an actual law stating can only go back six years on claiming PPI that companies that can throw at me if i request this.;)

If you have the paperwork and the firm is stating they do not and you want to make a complaint you can always attach "copies" of what you have and still make it and they would then have to investigate it I would think. Also if you mean about complaints going to FOS then FOS can look into complaints about INsurance sold since 14th January, 2005 and if sold before then the firm has to have been a member of the GISC (general insurance standards council) or a bank (which would fall under the rules from the old Banking Ombudsman) so each of these types of complaints can be bought to FOS going back further than 6 years if you only just became aware of having a complaint.

Also you can always use the courts for a complaint but this works like this and also FOS works in a similar way.

If a complaint is made against a firm from 6 years previous or longer then the firm can ask it be thrown out of court under the limitations act BUT you can argue this as follows

You would normally have 6 years to make a complaint through the courts and this can be reduced to 3 years if you should have reasonably been aware of the complaint BUT there is a section 32 (which is like FOS can use above) whereby if you only just became aware of a problem then you can still use the courts.