PPI Reclaiming Discussion part 4

tiggrae

Albagubrath1314 wrote: »

No i havent started to reclaim it yet. I only properly started looking into it over the weekend and sifting through the paperwork. As i said i was maybe a bit niave at the time but had it all been broken down to me properly with regards to how much the insurance would cost on top of the loan i certainly wouldnt have taken the insurance as well!
Letter from the bank arrived confirming my meeting at 11.30am next Monday but at the minute im thinking more to go down the route of writing a letter to try reclaim the money.

I would and if you feel uncomfortable about the meeting the simply cancel it saying you've put in a claim for mis selling

mlucyminx

di3004 wrote: »

Hiya hun
Hope your well.;)

Good luck with this.
So they have not actually provided you with the figures yet I take it?

No he said he would post them out to me in next 48hrs but Posties are supposed to be on strike thurs & fri so not expecting anything til next week but will keep you posted.

mum26

Hi, we are filling in the first template letter with regards to reclaiming ppi from Capital One. As this was on a credit card do I need to change the wording from "I purhcased the above policy"? Should we put "We opened the above account" instead?

Thanks

Albagubrath1314

tiggrae wrote: »

I would and if you feel uncomfortable about the meeting the simply cancel it saying you've put in a claim for mis selling

Will do thanks. Do you think its worth mentioning in the letter regarding Personal Loan Duty of Care Checklist that neither myself or someone on behalf of the bank has signed or went through with me?

mlucyminx

tiggrae wrote: »

why don't you ring them back and ask them to email the offer to you - especially given the postal strike you may not get it for ages !!!

I didnt think of that. And I don't have the guys number. or his name. but thank you

mlucyminx

mum26 wrote: »

Hi, we are filling in the first template letter with regards to reclaiming ppi from Capital One. As this was on a credit card do I need to change the wording from "I purhcased the above policy"? Should we put "We opened the above account" instead?

Thanks

I didnt change the words for mine. But my claim with capital one did go to FOS. They ruled in my favour.

tiggrae

mlucyminx wrote: »

I didnt think of that. And I don't have the guys number. or his name. but thank you

you can just ring their main switchboard - if you have your case ref. handy they'll put you straight through to the right person - better off knowing now and either accepting or rejecting so your claim can be progressed quicker !!

cot1198

mlucyminx wrote: »

OCEAN FINANCE & MORTGAGES CLAIM UPDATE

I have today received a call from FOS expaining to me that they have received an offer from Ocean Finance.

Now he was very clever with his wording which I suppose they have to be but the way I translated it was this:

Ocean Finance have made an offer. It is not in line with FOS redress in settlement of claims dealt with by FOS but Ocean are insisting that the offer is sent to me for me to consider. FOS pointed out to me that I do not have to accept this offer (once again pointing out it isnt in line with their system) and that there would be information sent with the offer explaining how it has been worked out and also a list of options on what to do if I accept the offer or wish to reject (He then pointed out yet again that it isnt in line with their system).

So reading between the lines I think it is fair to say ocean are not offering the full amounts and I think unless it is very close to the figure I am expecting I will be rejecting their offer for now.

I know there are a few other people on here that have also had their claims put on hold with FOS because of this so wanted to let people know my outcome so they know what is happening.

thanks for posting this mlucyminx

Have you had a ruling from an adjudicator yet? if you have I can't see why they are doing this. Why would you take a lower amount if you where fairly confident FOS would rule in your favor and make Ocean pay the correct amount as set out in FOS guide lines. Sounds like they are hoping you need the money and will take a lower amount.

woodymeg

tiggrae wrote: »

you can just ring their main switchboard - if you have your case ref. handy they'll put you straight through to the right person - better off knowing now and either accepting or rejecting so your claim can be progressed quicker !!

Hi have you got the number as i only have one and its regarding a card card, and need to speak to some one regarding the cheque i sent in and that they have cashed.

tiggrae

woodymeg wrote: »

Hi have you got the number as i only have one and its regarding a card card, and need to speak to some one regarding the cheque i sent in and that they have cashed.

this is the financial ombudsmans' main switchboard number

020 7964 1000 (switchboard)