PPI Reclaiming Discussion part 4

di3004

leanneq wrote: »

Thanks everyone - i will keep you updated! It's not that much (maybe £600)but it's besides the point!

Your welcome Leanne.;)

And every penny adds up doesn't it?
Good luck.

bullworker_2

Evening all.

Just to let you know we've received a letter.

It says

Dear Ms jackson,
Further to your letter dated 14/09/09 in regards to the mis sold ppi cover, we would like to inform you that MoneyExpert Ltd has ourcahsed the website, loans.co.uk, however we do not own Loans.co.uk and any complaints that you may have in regards to loans.co.uk will need to be raised with the financial ombudsman.

So where has loans.co.uk gone ......help please

We sent a letter to Ge Money before we sent this one to Loans.co.uk.

Any ideas what to do next ?

Steve and Sarah

di3004

bullworker wrote: »

Evening all.

Just to let you know we've received a letter.

It says

Dear Ms jackson,
Further to your letter dated 14/09/09 in regards to the mis sold ppi cover, we would like to inform you that MoneyExpert Ltd has ourcahsed the website, loans.co.uk, however we do not own Loans.co.uk and any complaints that you may have in regards to loans.co.uk will need to be raised with the financial ombudsman.

So where has loans.co.uk gone ......help please

We sent a letter to Ge Money before we sent this one to Loans.co.uk.

Any ideas what to do next ?

Steve and Sarah

Hi Steve and Sarah

I would ring the FOS on this tomorrow and they will guide you from here, details here:
http://www.financial-ombudsman.org.uk/contact/index.html

Explain your letter response to them, many cases to what I am aware of within loans.co.uk are being dealt with by the FOS.

Good luck, please keep us posted, and the FOS will help you.;)


Almost forgot to add, that don't think loans.co.uk sells finance now, so its taken up with the FOS instead, there are many on here who are in the same situation, but your complaint will not be turned away - you will be ok.

littledancer_2

Hi everyone,

I'm really sorry if I'm repeating things which have already been discussed on here, I just wanted a little clarification

I'm going to attempt to reclaim the PPI which was missold to my partner back in 2005/6 on a personal loan. I've been doing a little background research on the company in question, at the time they were Household Bank, they're noe Beneficial Finance (part of HSBC). I understand that in Jan 2008, the FSA fined HFC Ltd £1.085m for misselling PPI between Jan 05 & Feb 07.

Could anyone clarify for me whether this judgement affects them as their new name Beneficial Finance & whether it strengthens our case for missale? This might sound like an obvious question, but there is quite alot of money involved & I don't want to have misconceptions.

Thankyou so much in advance!

di3004

littledancer wrote: »

Hi everyone,
Hello and welcome.;)

I'm really sorry if I'm repeating things which have already been discussed on here, I just wanted a little clarification
That is fine, and ask away.:D

I'm going to attempt to reclaim the PPI which was missold to my partner back in 2005/6 on a personal loan. I've been doing a little background research on the company in question, at the time they were Household Bank, they're noe Beneficial Finance (part of HSBC). I understand that in Jan 2008, the FSA fined HFC Ltd £1.085m for misselling PPI between Jan 05 & Feb 07.Yes your right HFC were fined, there are also more details on Martin's page about who were fined and dates etc.

Could anyone clarify for me whether this judgement affects them as their new name Beneficial Finance & whether it strengthens our case for missale? This might sound like an obvious question, but there is quite alot of money involved & I don't want to have misconceptions.
This is fine, and should strenthern your case, but you may also have other reasons as well, you can still try reclaiming even if the business were not fined, just as long as you have reasons for being mis sold, go for it.

Thankyou so much in advance!

For more information, here is Martin's useful guidelines of reclaiming link below, you will find useful info, a checklist of mis selling reasons, templates etc.

You do not have to use the templates if you don't want to, but as a guide, with your reasons you have, they have 8 weeks in full to respond.

Keep at them until they resolved in your favour, or until they issue you with the final decision - which should enclose details of the financial ombudsman service (FOS), you can take your complaint to these if your not happy with the outcome.

You do not have to write the amounts in the letter, and best to post by recorded delivery as well, this is your proof of posting.

Please keep us posted and ask for further help if required good luck.

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

littledancer_2

Thanks!

I'm using the template provided on this site, there is a short paragraph which it says to use if the provider has been previously fine - which mine has - but also, it lists possible evidence for missale, is it worth including these statements about why we think we were missold too, or just use the paragraph about the provider having been fined before?

di3004

littledancer wrote: »

Thanks!

I'm using the template provided on this site, there is a short paragraph which it says to use if the provider has been previously fine - which mine has - but also, it lists possible evidence for missale, is it worth including these statements about why we think we were missold too, or just use the paragraph about the provider having been fined before?

Your welcome Littledancer.;)
I would write as much as you can to strenthen your case, if you also have other reasons, this way you have covered it all in one letter.
So what ever occurs to you then.;)

littledancer_2

Thanks. I've drafted the letters with reasons for missale & the bit about the FSA judgement.

Whilst this complaint is ongoing, do we have grounds to stop paying the PPI premium? Or is it best to just continue as normal?

di3004

littledancer wrote: »

Thanks. I've drafted the letters with reasons for missale & the bit about the FSA judgement.

Whilst this complaint is ongoing, do we have grounds to stop paying the PPI premium? Or is it best to just continue as normal?

Hi Littledancer.

This is your choice now, you can cancel if you want to, but the repayments may not reduce by that much.

If you still have the terms and conds of this policy check the cancellation terms.

Remember though if successful, you should receive all of this back in PPI, plus interest where they then must remove the PPI, so either way is entirely up to you.

Good luck.;)

rocjescai

Hi I need some help!!!I have contacted BH requesting a copy of my agreement but I dont have the agreement number.However I was able to tell them when the loan started & finished,& all other relevant details(dob etc.).However after 2 letters they still say they have no recaord of our loan!I then phoned & asked if I sent £10.00 to request a SAR would they then give me the info,but the girl said that they wouldnt be sending anything without the agreement number.....is there anything else I can do?HELP!!!