PPI Reclaiming Discussion part 4

marshallka

amberspy wrote: »

amberspy wrote: »

hi again thanks for that :j
was talking to hubby he wanted me to ask u something:rolleyes:
he wanted to no if he took out loan over 4 year ago and loan was paid off in full ,he had ppi but never claimed is it to late to claim for that? if not how to we get copy of records as we no longer have them im afraid:o
cheers:beer:[/QUOT

Even if the loan is paid off then you can still claim misselling if he has reasons for this. You can get a copy of the agreement by writing to the firm and asking for one. They charge £1 for this and it has to be supplied in 12 days to you. There is another way of requesting a SAR (subject access request) and this is everything that they hold on you and includes phone recordings etc but cost you £10 and takes 40 days to get it. If you are sure of this missale then perhaps the agreement would be the best and just fire away with a letter.

Don't forget to send everything recorded delivery.

There is template here for the SAR if you decide to get all records
http://forums.moneysavingexpert.com/showthread.html?t=1475553

di3004

mathewuk wrote: »

Hi di3004
Your welcome Mat.;)

Thank you very much fo your reply. You are so nice to many other people like me. Great. I am feeling a bit reassured now. Glad to find this forum.However I would like to confirm a few more things before I actually proceed. My questions are:
With pleasure, we like to help all we can and also due to our own experience, we shall try.;)


1. When I am digging out all my agreements for the loans I have seen a leaflet from the bank which says that I will get 74% back if I cancel my PPI after 12 repayments and 62% back after 18 repayments and so on. Does this mean that if I go to the bank and ask for PPI cancellation will they give me the money back as mentioned above or is there anything hidden in this? I am not sure of the difference between this and if I reclaim by writing letters. Can you please explain.
Basically, this did not actually work for me, but as this is one of those Single premium policies be careful, they are not all they make out.
They should go along with it yes, but if they do is another thing.


2. Can I write PPI reclaim letters next week and also start DMP at the same time? If I do so is there any possibility that the lenders will not agree for my DMP. OR give myself 8 weeks to sort out reclaim and then go for DMP. I am not sure where to start. Can you please give a detailed explanation.
From what I know of your better off doing a DMP with a free debt organisation, such as the CCCS, or Payplan or someone alike, do not go for any of the companies that charge though, you will find more info on the Debtfreewannabe thread above on this matter.
They will send you the sufficient templates you need, as to what I know of some businesses do not agree but if this is the only way, then they have no choice, but do use a company if you have not planned so yet, they will also supply you with a Client Ref number.
And yes you can still start on your PPI reclaiming, obviously though in another separate letter.;)


3. Also for the PPI reclaim to which address I need to post the letter-- is it to the local branch where my loan is held or it is to the head office.
If they have a Complaints Dept write to them, you can google your bank in and write complaints, or if they do not have a separate complaints dept then yes write to the Head Office, this will still be passed on to the correct department, or they should make sure they pass it on for you.

Looking forward for your advice.

Many thanks,
Mat.

Your welcome and remember as well to post by recorded delivery, this is your proof of posting and you can track them down by checking on the Royal mail website for personal customers "tracking".

Good luck and please keep us posted, cheers.:beer:
Di
X

amberspy

marshallka wrote: »

amberspy wrote: »

Even if the loan is paid off then you can still claim misselling if he has reasons for this. You can get a copy of the agreement by writing to the firm and asking for one. They charge £1 for this and it has to be supplied in 12 days to you. There is another way of requesting a SAR (subject access request) and this is everything that they hold on you and includes phone recordings etc but cost you £10 and takes 40 days to get it. If you are sure of this missale then perhaps the agreement would be the best and just fire away with a letter.

Don't forget to send everything recorded delivery.

There is template here for the SAR if you decide to get all records
http://forums.moneysavingexpert.com/showthread.html?t=1475553

hi thanks for that:beer:
as we are sure of the missale i just ask for copy for agreement
i only have the last 4 numbers of the account agreement would that be ok to get a copy? i do know the date i took loan out thou
and do i send it to head office or a certain dept
thanks:j

cot1198

marshallka wrote: »

I think this once happened with Firstplus too and then there was a rush of FIrstplus redress's. I think they will be coming to some sort of arrangement with Ocean re complaints maybe.

Thats interesting, would that mean complaints would get looked at quicker.
Suppose it depends on how long it takes to come to an agreement between FOS and Ocean

Cutiesinger1976

Hi,

I FINALLY got a reply from Cap One. I closed my account with them last year so I wrote the standard letter about being mis-sold my payment protection. Now I closed the account last year and I do not have the card anymore or any statements obviously. I gave them what I could find which was the last 4 digits from my account number on an old statement I found by chance, they never put your whole account number on their statements you see and my new and previous address which the account was held at when I had it. They have sent me a letter saying that what I have sent them does not match any of their records! What a croc!

They CAN find me on what I have given them cant they? It was only last year and they have my name, DOB, addresses etc. so they are just being awkward arent they? Will I just send them a cheeky letter stating I'll pass it onto the authorities then?

They are having a laugh!!!!

Useless!!

M xoxo

amersall

di3004 wrote: »

Found this in the Money news today:

MOJ shuts claims management firms:

http://money.aol.co.uk/moj-shuts-claims-management-firms/article/20090808170328135551692

hi di, this is good news and about time, hopefully people wont be getting cold calls offering this service any more, i hd 4 calls on friday alone!!! its really good to tell them i am claiming all i can for free and do not need the service they are offering. just wish i could see the look on their faces

cot1198

pammie39 wrote: »

HI THANK YOU GUYS

thanx pinknico, info worked
thanx cot1198, looking into OF again,but the loan was with them not OF and MORTAGES. no harm in still looking

Hi pammie

just done a search on Companies website for Ocean Finance this is the info on there

Name & Registered Office:
OCEAN FINANCIAL SERVICE LTD
118 STEPNEY WAY
LONDON
E1 3BG
Company No. 06368634



Status: Dissolved 05/05/2009
Date of Incorporation: 12/09/2007

Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
None Supplied
Accounting Reference Date: 30/09
Last Accounts Made Up To: (NO ACCOUNTS FILED)
Next Accounts Due:
Last Return Made Up To:
Next Return Due:
Previous Names:
Date of change Previous Name
14/03/2008 OCEAN MORTGAGES & FINANCE LIMITED

amersall

mathewuk wrote: »

Hi di3004

Thank you very much fo your reply. You are so nice to many other people like me. Great. I am feeling a bit reassured now. Glad to find this forum.However I would like to confirm a few more things before I actually proceed. My questions are:


1. When I am digging out all my agreements for the loans I have seen a leaflet from the bank which says that I will get 74% back if I cancel my PPI after 12 repayments and 62% back after 18 repayments and so on. Does this mean that if I go to the bank and ask for PPI cancellation will they give me the money back as mentioned above or is there anything hidden in this? I am not sure of the difference between this and if I reclaim by writing letters. Can you please explain.


2. Can I write PPI reclaim letters next week and also start DMP at the same time? If I do so is there any possibility that the lenders will not agree for my DMP. OR give myself 8 weeks to sort out reclaim and then go for DMP. I am not sure where to start. Can you please give a detailed explanation.


3. Also for the PPI reclaim to which address I need to post the letter-- is it to the local branch where my loan is held or it is to the head office.

Looking forward for your advice.

Many thanks,
Mat.

hi matthew, do not cancel ppi for a rebate, you will still pay the remaining ppi over the term of the loan even though you have cancelled it, and you will not have your loan reduced by a decent amount, this is why these front loaded policys are crap, go for mis sell and if you win you will be much better off, you go for it and good luck!! if you need anymore help just ask

marshallka

cot1198 wrote: »

Thats interesting, would that mean complaints would get looked at quicker.
Suppose it depends on how long it takes to come to an agreement between FOS and Ocean

I think sometimes where are lots of people complaining about the same company and same complaint then from going by this site there is often a rush of redress's where I assume there is an agreement with FOS. I am not 100% sure but it certainly looks that way. I know of people that have had complaints in with certain firms (and not fast tracked) and they have had "goodwill gestures" without admiting liability. I assume its when there is a threat of a large fine perhaps.:cool:


Like I say, this is not 100% but just from here on this site and tracking....

Chel6582

Hi I am new to this Forum and have just left a message on the successes regarding EGG. I have just banked a cheque for £685 PPI refund all dealt within a month.
However, GE money (now Santander) are really messing me about. I have a Dorothy Perkins Account card -taken out in 1987 and a Wallis card taken out in 1996. They have admitted in writing that large amounts of data on my accounts have been lost but deny miss -selling as Creation Finacne actually managed the card sales then and they have no control over sales staff. Creation say thatthey passed everything over to GE Money (now Santander) - who inherited assets as well as liabilities. The letter from Santander is full of contradictions and factual errors. I have written asking them to re-consider. Has anyone out there had any success with GE Money?